I would be cautious about the use of an external agency to solve our intake problems for us. Such a contractor would have a mandate to execute a process, and if we hand them a bad process, I have no expectation they would do better. Unfortunately, several key aspects of the process (most notably medical and Reliability Status/foreign implications) are owned outside of CFRG.
The British tried this with their reserve recruiting, contracting Capita for its applicant processing. So far, they have not been happy with the results:http://www.independent.co.uk/news/business/news/capita-makes-100m-in-army-recruitment-fiasco-9563829.html
The real issue here is that we need commanders at the right levels to "ride herd" and inject common sense into this process wherever there are issues. If this was a priority for the CAF as a whole, it wouldn't be a problem. For example, a commander at the right level (likely the CDS, but perhaps CMP) could order Health Services to simplify the recruit medical process. The security piece is harder. Ultimately, I think it would be up to the CDS and the DM to make the case with the relevant agencies of our unique requirements as it pertains to the Government Security Policy.
The CDS has set the standard in the initiating directive for the revitalization of the Reserve Force which is applicant processing in 60-90 days. My understanding is that a service level agreement is in the works to hold CFRG (and by extension CMP) accountable to that goal. To achieve that goal, the general processing of most applicants will have to be faster than that, more like 30 days. That way, there is some cushion to address the outliers. This is a significant change. For example, I just crunched some numbers for my unit. Our average processing time for soldiers enrolled in 2015 was 5.9 months, with the slowest being 11 months and the fastest 3. My assessment is that achieving the 60-90 day goal would be primarily a question of resourcing and prioritization. By all accounts, the CDS will hold CMP's feet to the fire on this, and hopefully this will produce some results.
If the process were to be completely revisited and significantly simplified, I could see some benefit in moving the applicant processing responsibility into the Army, or perhaps a civilian contractor who could put some relatively untrained muscle behind the problem. However, if we leaving the process more or less as it is, which requires a lot of corporate knowledge to navigate very
nuanced and complex processes, I think we are better off to leave it with CFRG.