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The Orderly Room => Army.ca Admin => Topic started by: Mike Bobbitt on March 05, 2012, 15:23:51

Title: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on March 05, 2012, 15:23:51
All,

This morning the server was upgraded, causing some downtime while the upgrade was run. Things appear to be working now but if you see something broken, please report it here so I can look into it.

Thanks
Mike
Title: Re: System Upgrade: Please Report Problems
Post by: Bruce Monkhouse on March 12, 2012, 20:03:07
Search function not working?
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on March 12, 2012, 21:16:58
Yep, checking into that now...
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on March 12, 2012, 22:02:56
Fixed!
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on March 29, 2012, 14:40:27
At the top and (sometimes) the bottom of a page, like this one, I see:   Army.ca Forums » The Orderly Room » Milnet.ca Admin » Post reply (  Re: System Upgrade: Please Report Problems ) I don't think the " &nbsp" is supposed to be there.
Title: Re: System Upgrade: Please Report Problems
Post by: PMedMoe on March 29, 2012, 14:42:14
I'm getting that too.
Title: Re: System Upgrade: Please Report Problems
Post by: my72jeep on March 29, 2012, 14:46:28
For about 1/2 hour this morning my screen went all green.
Title: Re: System Upgrade: Please Report Problems
Post by: Jimmy_D on March 29, 2012, 14:51:15
For half hour this morning. I was only able to acess the main screen.
Title: Re: System Upgrade: Please Report Problems
Post by: PMedMoe on March 29, 2012, 15:11:42
For about 1/2 hour this morning my screen went all green.

That happened to me as well.
Title: Re: System Upgrade: Please Report Problems
Post by: my72jeep on March 29, 2012, 15:21:35
Sorry, but good it wasent my new laptop.
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on March 29, 2012, 15:29:28
At the top and (sometimes) the bottom of a page, like this one, I see:   Army.ca Forums » The Orderly Room » Milnet.ca Admin » Post reply (  Re: System Upgrade: Please Report Problems ) I don't think the " &nbsp" is supposed to be there.


Fixed, the " &nbsp" is gone.
 
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on March 29, 2012, 17:52:43
Thanks all, those were all problems of my making, and should be solved now. :)
Title: Re: System Upgrade: Please Report Problems
Post by: cupper on March 29, 2012, 21:43:54
Couple of times last night and just 5 minutes ago got an error message when switching from one thread to another.

Something about the SMF server.
Title: Re: System Upgrade: Please Report Problems
Post by: 211RadOp on March 29, 2012, 21:44:25
^^ Same
Title: Re: System Upgrade: Please Report Problems
Post by: cupper on March 29, 2012, 21:46:21
Search function kicking back server high stress error too.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on March 30, 2012, 06:52:15
Yeah we had some load issues yesterday. Haven't solved the issue yet so the automatic "cooldown" may kick in from time to time, stopping core services and starting them up again once things calm down. As far as I can tell so far, it's just heavy use.
Title: Re: System Upgrade: Please Report Problems
Post by: alocin on April 03, 2012, 11:34:24
Hi there :)

Clearly showing my neophite leanings here, but something little that I've noticed has changed.... Not sure if it's a mistake or was changed on purpose.

On the drop down menu up top, "Forums," clicking on "Recruiting" used to lead to the index page anchor titled "The Recruiting Office." Now it leads directly to the one board called "Recruiting."

Or: The link used to go here, http://forums.army.ca/forums/index.php#c8     now it goes here http://forums.army.ca/forums/index.php/board,16
Title: Re: System Upgrade: Please Report Problems
Post by: PMedMoe on April 04, 2012, 10:25:31
Anyone else get a "Database Error" message for the last 30 minutes or so?   ???
Title: Re: System Upgrade: Please Report Problems
Post by: Old Sweat on April 04, 2012, 10:26:00
I did.
Title: Re: System Upgrade: Please Report Problems
Post by: Beadwindow 7 on April 04, 2012, 10:27:21
Yup. You haven't lost your mind. This morning anyway ;D
Title: Re: System Upgrade: Please Report Problems
Post by: PMedMoe on April 04, 2012, 10:39:47
Yup. You haven't lost your mind. This morning anyway ;D

Oh, I lost that a long time ago.....   :nod:
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on April 04, 2012, 10:50:42
I did.


 :ditto:

Title: Re: System Upgrade: Please Report Problems
Post by: jollyjacktar on April 04, 2012, 10:52:12
Yes, repeatedly on different areas of site.
Title: Re: System Upgrade: Please Report Problems
Post by: Jimmy_D on April 04, 2012, 11:42:51
Me as well.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on April 04, 2012, 14:57:22
Long story short, part of the server migration happened this morning - not the good part - and that was just fallout from it. Thankfully it was a quick fix.
Title: Re: System Upgrade: Please Report Problems
Post by: jollyjacktar on April 04, 2012, 14:59:37
Long story short, part of the server migration happened this morning - not the good part - and that was just fallout from it. Thankfully it was a quick fix.
Are you saying that servers are like ducks and geese and migrate yearly?  I have been seeing lots of Canada Geese and Mallards in the air and on ponds.  But have yet to see any servers flying by.   :D
Title: Re: System Upgrade: Please Report Problems
Post by: Old Sweat on April 04, 2012, 15:03:12
Are you saying that servers are like ducks and geese and migrate yearly?  I have been seeing lots of Canada Geese and Mallards in the air and on ponds.  But have yet to see any servers flying by.   :D

You haven't been near Mike's house when he has been having a bad day!   :rage:
Title: Re: System Upgrade: Please Report Problems
Post by: jollyjacktar on April 04, 2012, 15:15:14
 :rofl:  never thought of that.
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on October 03, 2012, 12:24:09
Were "we" down for 2+ hours this AM? Or is the problem here, at my end?

Couldn't connect with either MS Windows or Apple ...  :crybaby:
Title: Re: System Upgrade: Please Report Problems
Post by: PMedMoe on October 03, 2012, 12:25:59
Were "we" down for 2+ hours this AM? Or is the problem here, at my end?

Couldn't connect with either MS Windows or Apple ...  :crybaby:

Not just you, Edward.  I was unable to connect as well.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on October 03, 2012, 12:30:04
Yeah, it was a maintenance reboot gone bad, but all is good now.
Title: Re: System Upgrade: Please Report Problems
Post by: tango22a on October 03, 2012, 13:11:34
Mike:

Was unable to connect also... I also may have a router problem at my end.

Contacted my ISP and was shuffled off to tech svcs...then bounced to router tech svcs... ALL lines BUSY!!.. then call was dropped!!!

Perhaps I need a new router ?...Really hate getting fobbed off!


tango22a
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on October 03, 2012, 14:18:36
Perhaps I need a new router ?

Sounds more like you need a new ISP!

The problem this morning was definitely on this end.
Title: Re: System Upgrade: Please Report Problems
Post by: tango22a on October 03, 2012, 15:27:10
Mike:

Changed router...Seems to be working fine!

ISP is a Rogers subsidiary and they say there are NO faults in their system....I still think a lot of ISPs are choking down on subscribers' band-width!

Would change ISP if I could but only option is on Rogers Cell line.


Thanks,

tango22a
Title: Re: System Upgrade: Please Report Problems
Post by: Occam on October 03, 2012, 15:37:25
ISP is a Rogers subsidiary

Teksavvy?
Title: Re: System Upgrade: Please Report Problems
Post by: tango22a on October 03, 2012, 18:53:27
Occam:

Internet Service Provider

Cheers,

tango22a
Title: Re: System Upgrade: Please Report Problems
Post by: Occam on October 03, 2012, 21:26:02
No, I know what an ISP is, I was asking if your ISP was Teksavvy.   ;D

edit:  Never mind, I'll PM you to keep the thread on topic...
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on October 23, 2012, 12:08:54
Sorry folks, had a hiccup this morning and may have lost some posts from the wee hours of the morning.
Title: Re: System Upgrade: Please Report Problems
Post by: NinerSix on October 23, 2012, 12:15:47
You did indeed. Oh well.
Title: Re: System Upgrade: Please Report Problems
Post by: airmich on October 23, 2012, 12:19:02
I think that AO may have reset or gone back in time too.  I wasn't due to have a refill until about noon (CST) but when I just checked in, it said: "You missed out on 13341 Combat Readiness by not checking in earlier! -40 Morale".  I can't remember my rank that I leveled up to earlier but I know it wasn't showing my complete combat experience for the day so far.

Definitely no worries about the loss of morale, just wanted to let you know about the possible hiccup.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on October 23, 2012, 12:27:16
Yeah, basically everything rolled back to a snapshot from this morning. Server image was corrupted and not booting, so I had to do an emergency restore. :(
Title: Re: System Upgrade: Please Report Problems
Post by: Journeyman on October 23, 2012, 12:43:12
.....may have lost some posts from the wee hours of the morning.
So, this was the morning I chose to be helpful and nurturing in the Recruitung threads, regardless of the posters' DNA deficits or their mothers' glue-sniffing during pregnancy.....not mocking in the Navy and Air Force topics, despite the Army's natural superiority (hello, given our absence of gills or wings, we live on the land) .....and even take the obnoxious, bandwidth-wasting dumbasses er, fellow site members off of <ignore>....

.....and those posts are all gone now?

Oh well, I tried.   :dunno:
Title: Re: System Upgrade: Please Report Problems
Post by: Colin P on October 23, 2012, 12:43:22
Getting sporadic "Can not connect" pages, generally solved by going back and trying again.
Title: Re: System Upgrade: Please Report Problems
Post by: Larry Strong on October 23, 2012, 13:20:08
I think that AO may have reset or gone back in time too.  I wasn't due to have a refill until about noon (CST) but when I just checked in, it said: "You missed out on 13341 Combat Readiness by not checking in earlier! -40 Morale".  I can't remember my rank that I leveled up to earlier but I know it wasn't showing my complete combat experience for the day so far.

Definitely no worries about the loss of morale, just wanted to let you know about the possible hiccup.

Got the same message.....
Title: Re: System Upgrade: Please Report Problems
Post by: Pat in Halifax on October 23, 2012, 19:26:35
Sorry folks, had a hiccup this morning and may have lost some posts from the wee hours of the morning.
Okay, I thought I was loosing my marbles. I KNOW I posted something this am about a CFAEP Grad because I struggled to upload a pic.  Turned 50 a couple months ago and just figured it was one of the side effects!!
Title: Re: System Upgrade: Please Report Problems
Post by: Ignatius J. Reilly on October 23, 2012, 19:57:53
Got the same message.....
I had more or less the same thing.
Title: Re: System Upgrade: Please Report Problems
Post by: tango22a on October 23, 2012, 23:20:53
Mike:

Same here too !!


tango22a
Title: Re: System Upgrade: Please Report Problems
Post by: Wookilar on October 24, 2012, 11:38:52
And here I was thinking I had skipped my meds yesterday or something. Could have sworn I made posts lol Good to know it's the system and not me  :Tin-Foil-Hat:
Title: Re: System Upgrade: Please Report Problems
Post by: Colin P on October 30, 2012, 12:31:06
Funny on some threads I click on, I get a message "temporary unavailable, sever under stress", then the next thread is fine.
Title: Re: System Upgrade: Please Report Problems
Post by: Journeyman on October 30, 2012, 12:37:56
Just accept that Mike is going back to school and conducting some cruel experiment
for Psych class, logging the key-strokes until your account "goes offline"



(https://Army.ca/forums/proxy.php?request=http%3A%2F%2F4.bp.blogspot.com%2F-LvEGOH9ybSo%2FT0avhQ_YPMI%2FAAAAAAAACIY%2FHqvgHV6g1AA%2Fs1600%2Ffrustration.gif&hash=0e257862d0cd17869a875a84f96274b4)
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on November 03, 2012, 13:03:40
Haven't had a lot of time to look into server load issues, but there is a distinct pattern emerging. I will try to be more vigilant and track down a cause. I'm sure it's something I am doing. ;)
Title: Re: System Upgrade: Please Report Problems
Post by: Bruce Monkhouse on November 03, 2012, 13:28:16
Mike,.....last night between 1 and 3 Ontario time I had several "high load" issues,......some kicked me off, and a couple of times it disabled the search function.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on November 04, 2012, 06:23:57
I've made some tweaks to when backup and maintenance jobs run. Hopefully this will help!
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on November 04, 2012, 14:41:35
Just completed a review of the database performance settings. There was a lot wrong. Hopefully there is less wrong now. :)
Title: Re: System Upgrade: Please Report Problems
Post by: Mr. Bumpy on November 10, 2012, 15:59:03
Keep up the good work Mike. You are doing great bud.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on November 21, 2012, 06:38:23
Folks, a major upgrade was completed this morning, please let me know if you encounter any issues or 'weirdness' with the site.


Thanks!
Mike
Title: Re: System Upgrade: Please Report Problems
Post by: NinerSix on November 21, 2012, 06:45:31
It seems faster.

ETA: MUCH faster.
Title: Re: System Upgrade: Please Report Problems
Post by: Journeyman on November 21, 2012, 11:20:20
Mike:
I've gotten multiple

The following error or errors occurred while posting this message:
Your session timed out while posting. Please try to re-submit your message.  

This has not been limited to any particular thread, and without an inordinate amount of time spent while composing messages (sure, I type with two fingers and take that extra time to spell-check/proofread....)

I've been dealing with it by copying the post, refreshing the screen, and pasting the text. It's posted without problem on the first subsequent try each time.
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on November 21, 2012, 11:38:56
Mike:
I've gotten multiple

The following error or errors occurred while posting this message:
Your session timed out while posting. Please try to re-submit your message.  

This has not been limited to any particular thread, and without an inordinate amount of time spent while composing messages (sure, I type with two fingers and take that extra time to spell-check/proofread....)

I've been dealing with it by copying the post, refreshing the screen, and pasting the text. It's posted without problem on the first subsequent try each time.


That used to happen to me, too, as late as yesterday ~ and I adopted the same solution, but all has been good since this morning's update.
Title: Re: System Upgrade: Please Report Problems
Post by: Journeyman on November 21, 2012, 11:41:20
I got it once yesterday and two times this morning.  :dunno:
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on November 21, 2012, 11:52:22
Thanks... I think I've found the source of that one and fixed it. Please let me know if you see it again.


Cheers
Mike
Title: Re: System Upgrade: Please Report Problems
Post by: Journeyman on November 21, 2012, 11:54:29
It was the 'rude sarcasm filter' again, wasn't it?   ;)
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on November 21, 2012, 12:05:20
You're still posting, so I guess not.

:D
Title: Re: System Upgrade: Please Report Problems
Post by: Journeyman on November 21, 2012, 12:08:02
Harsh Mike; just harsh.   :'(
Title: Re: System Upgrade: Please Report Problems
Post by: Colin P on November 29, 2012, 15:27:16
Interesting, went from a thread back to "updated posts" and got a green screen with the header bar and nothing else. Had to close and reload. Mind you it could be our old browser.
Title: Re: System Upgrade: Please Report Problems
Post by: Bruce Monkhouse on November 29, 2012, 15:29:32
I just got a bunch of posts that were "unread" even though I've read them.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on November 29, 2012, 16:24:29
Hmmm. I just did some system maintenance that may have been the culprit there.
Title: Re: System Upgrade: Please Report Problems
Post by: Bruce Monkhouse on December 13, 2012, 17:03:33
Hey Mike, is the calander about to run out?? There's no 2013,...or is that because you know when the world is ending?
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on December 14, 2012, 13:26:02
I don't want to let the power go to my head or anything, but... 2013 now exists. :)
Title: Re: System Upgrade: Please Report Problems
Post by: PMedMoe on December 14, 2012, 13:38:17
I don't want to let the power go to my head or anything, but... 2013 now exists. :)

(https://Army.ca/forums/proxy.php?request=http%3A%2F%2Fforum.chaos-project.com%2FSmileys%2Fdefault%2Fbow.gif&hash=7a143e7963c291a806f219f27719ffb5)

 ;D
Title: Re: System Upgrade: Please Report Problems
Post by: cupper on December 14, 2012, 19:43:01
I don't want to let the power go to my head or anything, but... 2013 now exists. :)

I thought you were just hedging your bets. ;D
Title: Re: System Upgrade: Please Report Problems
Post by: dapaterson on December 14, 2012, 20:00:55
I don't want to let the power go to my head or anything, but... 2013 now exists. :)

[unix geek]

But does 2038?

[/unix geek]
Title: Re: System Upgrade: Please Report Problems
Post by: GAP on December 14, 2012, 22:16:17
Whoa!! Whoa!....take it easy! He's gotta be exhausted recreating 2013, and you just want him to jump into something else? sheesh!








Mike....just credit my account...... :bowing:  :bowing:
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on December 15, 2012, 10:14:44
[unix geek]

But does 2038?

[/unix geek]

We'll cross that apocalypse when we get to it. :)
Title: Re: System Upgrade: Please Report Problems
Post by: cupper on December 15, 2012, 21:09:37
We'll cross that apocalypse when IF we get to it. :)

TFTFY
Title: Re: System Upgrade: Please Report Problems
Post by: dangerboy on May 13, 2013, 18:43:39
Probably the wrong thread for this but, was some cosmetic stuff done to the look of the site?  The headers "Navigate, Admin, Forums, Services, Information, and Contact Staff" look different.  If I am not imagining things, they look better with this change, looks more clean.
Title: Re: System Upgrade: Please Report Problems
Post by: Bruce Monkhouse on May 13, 2013, 18:44:23
...and they drop down with nice big letters.
Title: Re: System Upgrade: Please Report Problems
Post by: GAP on May 13, 2013, 19:19:08
oh......nice.....
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on May 13, 2013, 19:36:31
Yes, very nice ... especially helpful for those of us with poor eyesight. Much appreciated, Mike. I can adjust my settings a bit ...  :)
Title: Re: System Upgrade: Please Report Problems
Post by: 211RadOp on May 13, 2013, 19:41:27
Yes they are nice and big, but from my DWAN computer they do not give the ability to click on them.  The menus drop  when I mouse over, but as soon as I try to move my mouse down the menu they disappear.
Title: Re: System Upgrade: Please Report Problems
Post by: DAA on May 13, 2013, 19:45:04
Send in a "Work Ticket" to your respective Help Desk.  I am sure it will be resolved in 6-8 weeks......

But here on Army.ca, it may very well be quicker!
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on May 13, 2013, 19:46:44
Yes they are nice and big, but from my DWAN computer they do not give the ability to click on them.  The menus drop  when I mouse over, but as soon as I try to move my mouse down the menu they disappear.


Works fine for me on both my PC/Chrome and iPad/Safari.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on May 14, 2013, 12:19:14
Thanks for the feedback guys... These are indeed new menus. They *should* be more compatible/standards compliant than the old ones, but I see that may not be the case from DIN computers/ I'll have a look and see if I can make them better.
Title: Re: System Upgrade: Please Report Problems
Post by: Old Sweat on May 14, 2013, 12:23:05
I am unable to access any of them. If, for example, I am trying to access Forums, it disappears when I mouse onto it.
Title: Re: System Upgrade: Please Report Problems
Post by: dapaterson on May 14, 2013, 12:28:54
DWAN baseline still runs XP sp3 with IE 7.  Likely the source of the problem.
Title: Re: System Upgrade: Please Report Problems
Post by: MCG on May 14, 2013, 12:35:50
I also notice the line of links that includes "Home", "My Messages" and "Profile" appears overtop of (and obscuring) the drop-down menues.
Title: Re: System Upgrade: Please Report Problems
Post by: MCG on May 15, 2013, 01:21:20
I also notice the line of links that includes "Home", "My Messages" and "Profile" appears overtop of (and obscuring) the drop-down menues.
Same problem on the home computer when using IE, but all is good with Firefox.
Title: Re: System Upgrade: Please Report Problems
Post by: Bruce Monkhouse on May 15, 2013, 13:56:41
I see we reverted back to just after 0600 this morning and lost about 6 hours of posts....
Title: Re: System Upgrade: Please Report Problems
Post by: NFLD Sapper on May 15, 2013, 13:58:42
Yeah just noticed that Bruce.....
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on May 15, 2013, 14:00:29
Yeah, long story short we had a rollback. It's been a crappy day. :(
Title: Re: System Upgrade: Please Report Problems
Post by: NFLD Sapper on May 15, 2013, 14:01:59
AO the problem once again or is it something bigger Mike?
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on May 15, 2013, 14:04:48
Side-effects of chasing the AO and other problems. Took a couple of risks I shoudln't have, apparently.
Title: Re: System Upgrade: Please Report Problems
Post by: NFLD Sapper on May 15, 2013, 14:06:29
Oh... it does happen, hope you can track down the problems ;)
Title: Re: System Upgrade: Please Report Problems
Post by: Bruce Monkhouse on May 15, 2013, 14:08:44
Don't worry Mike,..someday you'll be a star..
Title: Re: System Upgrade: Please Report Problems
Post by: GAP on May 15, 2013, 14:14:13
Don't worry Mike,..someday you'll be a star..he's not?...but.....but...... ;D
Title: Re: System Upgrade: Please Report Problems
Post by: airmich on May 16, 2013, 07:01:31
The new menus are useable on DWAN now, not sure if you changed something Mike?

And was the site down overnight?  I was unable to get on it from about 2330-0400 CST.
Title: Re: System Upgrade: Please Report Problems
Post by: BeyondTheNow on May 16, 2013, 23:27:33
When on the Ipad, any time I choose to reply to a post or a personal message the 'Navigate' drop down menu activates as soon as I click 'reply'.


Edit: Sorry, same on the IPhone as well. It doesn't hinder anything in any way, I just noted that it wasn't doing that before the re-formatting of menu bars took place.
Title: Re: System Upgrade: Please Report Problems
Post by: 1984 on May 17, 2013, 16:39:25
I don't know if this is an upgrade issue or not but when I try to access the site from Chrome (my primary browser) I get the following:

An Error Has Occurred!
Sorry Guest, you are banned from using this forum!
You are connecting to Army.ca from a banned location or using a banned service. If you believe this is in error, please contact Army@Army.ca and include ID# 1174 in your message.
This ban is not set to expire.

When I use Firefox or Safari it's all good.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on May 19, 2013, 08:27:48
1984 that issue should be resolved now. As for the other issues (primarily the recent outages), they're under the microscope but proving to be very difficult to track.
Title: Re: System Upgrade: Please Report Problems
Post by: maxwel_fredrick on May 19, 2013, 20:20:17
I'm having trouble accessing any threads on Army.ca Forum (the green one). When I click a thread it takes me to the index page every time.

I was able to log in here and can view the threads no problem.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on May 19, 2013, 20:35:51
Not sure what's going on there, but I don't think that one's a site issue... threads are all working OK for me and each site is just a 'mirror' of the others. (So if one's working, they're all more or less working.) Is it still acting the same way? Does it do it across multiple browsers?
Title: Re: System Upgrade: Please Report Problems
Post by: maxwel_fredrick on May 24, 2013, 21:08:43
Hi Mike,

It messes up every once in a while. If I am browsing forums.army.ca, and this problem happens, I can navigate over to either the forums.navy.ca or forums.air-force.ca and I can view the threads again.
Title: Re: System Upgrade: Please Report Problems
Post by: GnyHwy on May 25, 2013, 22:55:29
If possible, searches should automatically prioritize by topic searches first, followed by most recent or most common.
Title: Re: System Upgrade: Please Report Problems
Post by: NinerSix on May 27, 2013, 03:40:59
I can't seem to be able to edit my posts anymore...
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on May 27, 2013, 08:34:06
I can't seem to be able to edit my posts anymore...

http://forums.army.ca/forums/index.php/topic,53191.msg479231.html#msg479231 :)

GnyHwy, I've set up the search weights based on things like topic title, current activity, etc. but unfortunately "times searched" is not a factor I can use.
Title: Re: System Upgrade: Please Report Problems
Post by: NinerSix on May 27, 2013, 08:53:08
I thought being a suscriber allowed edits beyond the 24h window.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on May 27, 2013, 14:58:11
Subscribers can edit the Military Quotes and Military History calendar, but the 24 hour blockade on post edits is unfortunately global. Subscribers can also delete their posts, but that's a tough way to make a change...
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on August 26, 2013, 08:39:16
I've gotten a blank green screen and a message that "the server is too busy, please try again later" three times this morning.
Title: Re: System Upgrade: Please Report Problems
Post by: GAP on August 26, 2013, 08:42:00
I've gotten a blank green screen and a message that "the server is too busy, please try again later" three times this morning.

I started getting them yesterday afternoon....after a few minutes I hit refresh and the page comes back....I assume the system was busy..... :dunno:
Title: Re: System Upgrade: Please Report Problems
Post by: George Wallace on August 26, 2013, 09:30:04
This has been going on for about 24 hours......I think it is because Mike is away on Crse and the site has "begun to play".    ;D


I have also found a lot of SPAMMERS registering as well.
Title: Re: System Upgrade: Please Report Problems
Post by: Nerf herder on August 26, 2013, 13:45:37

I have also found a lot of SPAMMERS registering as well.

They'll be banned like always. Besides, who let him go away? I thought we had a vote on this a while ago.

Regards
Title: Re: System Upgrade: Please Report Problems
Post by: kratz on August 26, 2013, 14:14:18
Must have been a recall after the vote.  :P
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on August 26, 2013, 16:20:52
Yeah, it seems like things always go wrong when I'm away. Or is it just that I'm so damned good at keeping things running when I'm around? ;)

At any rate, I've made some server changes that should help reduce the problem, and I'll be keeping an eye on things. Thanks for your patience all!
Title: Re: System Upgrade: Please Report Problems
Post by: BeyondTheNow on September 03, 2013, 17:29:45
Approximately 2-3 days ago I noticed that when logged in on my iPhone, the bar labelled with 'Home, Help, Search...' etc. is all white with only the current location visible. I sort of need to guess where to touch in order to logout or access other options along that line. (I've attached a photo in case I'm not explaining things well.)

I'm on the iPad right now and there are no problems with display and the laptop is normal also. Up until a few days ago, my iPhone displayed everything normally as well. Is anyone else experiencing this? Thanks!
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on December 09, 2013, 05:15:24
Folks, another major upgrade was performed this morning (OS replacement) so if you notice anything broken today that worked yesterday, please let me know.


Thanks
Mike
Title: Re: System Upgrade: Please Report Problems
Post by: Bruce Monkhouse on December 09, 2013, 13:09:58
My "quick reply" button is missing.
All I have is "post" and "preview".
Title: Re: System Upgrade: Please Report Problems
Post by: Occam on December 09, 2013, 13:15:56
There was a "Quick Reply" button before?
Title: Re: System Upgrade: Please Report Problems
Post by: milnews.ca on December 09, 2013, 13:18:49
I thought the third button used to be "spell check", no?

I'm not seeing a third button anymore on IE 8 or Firefox 24.1.1, either.
Title: Re: System Upgrade: Please Report Problems
Post by: dapaterson on December 09, 2013, 13:23:47
I thought the third button used to be "spell check", no?

I'm not seeing a third button anymore on IE 8 or Firefox 24.1.1, either.

Missing here as well.  Not like I used it too often (as my many typos attest).
Title: Re: System Upgrade: Please Report Problems
Post by: Bruce Monkhouse on December 09, 2013, 13:26:27
You folks are right, the button missing is the 'spell check' button.
I am missing my 'quick reply' but maybe that was on the bottom of the previous post......must think. [on nights, not a strong suit right now]
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on December 09, 2013, 14:19:33
Thanks. Spell check is back. The quick reply button should still be there (appears for me as a + at the bottom of a thread).

I realize the photo gallery is also out of commission for the moment but will work on that.
Title: Re: System Upgrade: Please Report Problems
Post by: my72jeep on December 09, 2013, 14:38:59
every third or so click I get a server to busy. is this you me or us?
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on December 09, 2013, 15:26:19
It's the server. I was hoping that the OS upgrade would help but it doesn't seem to have. It usually passes, in the mean time I will try to track down the source.
Title: Re: System Upgrade: Please Report Problems
Post by: GPComd on December 10, 2013, 00:34:48
Is this also why Afghan Ops isn't working?
I get this, no matter how I try to get into the game (FB, milnet forums):

This Connection is Untrusted
You have asked Firefox to connect securely to army.ca, but we can't confirm that your connection is secure.
Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.
What Should I Do?

If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.
army.ca uses an invalid security certificate.
The certificate is not trusted because it is self-signed.
The certificate is only valid for ip-10-28-33-22
The certificate expired on 5/5/2013 5:31 AM.
The current time is 12/9/2013 11:33 PM.
(Error code: sec_error_expired_issuer_certificate)
Title: Re: System Upgrade: Please Report Problems
Post by: LunchMeat on December 10, 2013, 00:36:45
The on-site Search is also not functioning for me using Mobile, Google Chrome, and IE7. Searching the site through Google works though.
Title: Re: System Upgrade: Please Report Problems
Post by: dangerboy on December 10, 2013, 06:13:15
Is this also why Afghan Ops isn't working?
I get this, no matter how I try to get into the game (FB, milnet forums):

This Connection is Untrusted
You have asked Firefox to connect securely to army.ca, but we can't confirm that your connection is secure.
Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.
What Should I Do?

If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.
army.ca uses an invalid security certificate.
The certificate is not trusted because it is self-signed.
The certificate is only valid for ip-10-28-33-22
The certificate expired on 5/5/2013 5:31 AM.
The current time is 12/9/2013 11:33 PM.
(Error code: sec_error_expired_issuer_certificate)

I am also getting this error
Title: Re: System Upgrade: Please Report Problems
Post by: MeanJean on December 10, 2013, 11:18:22
Is it gone???  :crybaby:
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on December 10, 2013, 12:01:45
Yeah, there were (probably still are) a few things broken. AO and search are now fixed, thanks for the heads up!

Also, sorry for the server load this morning... much of that has been related to tweaking performance settings and rebuilding the entire search index!
Title: Re: System Upgrade: Please Report Problems
Post by: MeanJean on December 10, 2013, 14:00:32
Thanks Mike!  :salute:

I was getting worried that my 136 day playing streak would come to an end.
Title: Re: System Upgrade: Please Report Problems
Post by: kratz on December 10, 2013, 14:26:32
Thank you for all the hard work Mike.

I was going to post that AO has not seen a holiday "gift" in more than a year.
*hint*
Title: Re: System Upgrade: Please Report Problems
Post by: PMedMoe on December 10, 2013, 18:36:49
Not sure if it's the upgrade, but I'm getting a blank page for "Army.ca".   ???
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on December 10, 2013, 20:36:24
Not sure if it's the upgrade, but I'm getting a blank page for "Army.ca".   ???


So was I, but we're back in business.
Title: Re: System Upgrade: Please Report Problems
Post by: vivelespatates on December 10, 2013, 20:43:17

So was I, but we're back in business.

Same here!
Title: Re: System Upgrade: Please Report Problems
Post by: cupper on December 10, 2013, 20:49:24
Blank page, and server busy error
Title: Re: System Upgrade: Please Report Problems
Post by: NFLD Sapper on December 10, 2013, 22:02:34
Not sure if it's the upgrade, but I'm getting a blank page for "Army.ca".   ???

Same here from a DWAN computer.......
Title: Re: System Upgrade: Please Report Problems
Post by: LunchMeat on December 10, 2013, 22:09:34
Blank page, and server busy error

Getting the green "Server busy..." error quite often as well
Title: Re: System Upgrade: Please Report Problems
Post by: tango22a on December 10, 2013, 22:24:26

Getting server busy message almost every time I attempt to log on.


tango22a
Title: Re: System Upgrade: Please Report Problems
Post by: GPComd on December 11, 2013, 00:11:56
It would be nice to be able to do more than 2 mouse clicks in Afghan Ops without the server too busy message coming up. 
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on December 11, 2013, 16:56:22
It would be nice to be able to do more than 2 mouse clicks in Afghan Ops without the server too busy message coming up.

That unfortunately is part of the problem. AO adds significantly to the server load, so when we see the site straining it is often because of AO activity. I haven't had time to consider a re-write or even detailed investigation, and it could be a while yet. If things get bad (or stay bad) I may have to suspend some AO functionality until I can get things under control. Don't want to do that, but I also don't want to keep bringing down the site. :)
Title: Re: System Upgrade: Please Report Problems
Post by: Larry Strong on December 12, 2013, 20:36:49
Been getting the "server busy" code when trying to go into my "new reply's to post's" yet I will instantly enter the "unread posts" no problem. Not a big issue, just thought I would let you know.




Cheers
Larry
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on December 17, 2013, 15:18:21
As you probably know by now, the site was down most of the day. Short explanation is that the new server image from the 9th had some hidden issues, and so the site has been rebuilt based on a new server.

That means many of the problems I've fixed over the last week or so may reappear - please let me know.

Unfortunately this will not likely resolve the performance problems we have been seeing, but please know I'm working on those as well.

Thanks for your patience.


Cheers
Mike
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on December 17, 2013, 15:32:09
Mike, I was getting tired of this:

(https://Army.ca/forums/proxy.php?request=http%3A%2F%2Fwww.ghacks.net%2Fwp-content%2Fuploads%2F2013%2F04%2Fthis-webpage-is-not-available.jpg&hash=c3fd81a829309387e414d9d64db29d3a)

    ... but I just want to say a HUGE

THANK YOU

    ... for all that you do for our community.
Title: Re: System Upgrade: Please Report Problems
Post by: NFLD Sapper on December 17, 2013, 17:02:42
Mike, I was getting tired of this:

(https://Army.ca/forums/proxy.php?request=http%3A%2F%2Fwww.ghacks.net%2Fwp-content%2Fuploads%2F2013%2F04%2Fthis-webpage-is-not-available.jpg&hash=c3fd81a829309387e414d9d64db29d3a)

    ... but I just want to say a HUGE

THANK YOU

    ... for all that you do for our community.



 :goodpost:
Title: Re: System Upgrade: Please Report Problems
Post by: PMedMoe on December 17, 2013, 17:21:42
I echo E.R. Campbell's sentiment.    :bowdown:


But I almost died (of boredom)!!!   :endnigh:

 :ok:
Title: Re: System Upgrade: Please Report Problems
Post by: kratz on December 17, 2013, 17:22:36
et al.....  :goodpost:
Title: Re: System Upgrade: Please Report Problems
Post by: FJAG on December 17, 2013, 18:07:13
Been getting the "server busy" code when trying to go into my "new reply's to post's" yet I will instantly enter the "unread posts" no problem. Not a big issue, just thought I would let you know.

Same here intermittently for a week now.

This a.m. the website was not available on several attempts.

Thanks for all your efforts on our behalf.

 :cheers:
Title: Re: System Upgrade: Please Report Problems
Post by: Journeyman on December 18, 2013, 11:54:49
I just assumed that the recent influx of retarded ill-informed posts by Olympic-quality dimwits new members caused the server to be put on suicide watch.   :whistle:
Title: Re: System Upgrade: Please Report Problems
Post by: Nerf herder on December 18, 2013, 12:04:01
Mike - system load high 8.27

Been happening a lot lately.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on December 18, 2013, 12:20:37
Yeah, that's the big issue I've been struggling with. The server is under a pretty constant heavy load. I've been trying to make configuration and performance tweaks but it's dicey business. Now I know why there are experts for things like this. :)
Title: Re: System Upgrade: Please Report Problems
Post by: kratz on December 18, 2013, 12:29:21
As always thank you for the dedicated work Mike.

It sure looks festive around these place today.  :gottree:
Title: Re: System Upgrade: Please Report Problems
Post by: Terminal on December 19, 2013, 22:40:44
I just assumed that the recent influx of retarded ill-informed posts by Olympic-quality dimwits new members caused the server to be put on suicide watch.   :whistle:

Works fine for me, maybe it's just locking out all the eleventy one year old windbags.
Title: Re: System Upgrade: Please Report Problems
Post by: cupper on December 19, 2013, 22:55:10
Been getting server busy notices periodically as well.

But there is a new issue that has cropped up.

I get a bunch of multi-coloured glowing blobs across the top of every page. They almost look like Christmas lights.

 :christmas happy:
Title: Re: System Upgrade: Please Report Problems
Post by: dapaterson on December 19, 2013, 23:00:41
Been getting server busy notices periodically as well.

But there is a new issue that has cropped up.

I get a bunch of multi-coloured glowing blobs across the top of every page. They almost look like Christmas lights.

 :christmas happy:

Couldn't be Christmas lights.  They're not tangled, none are burned out, and you didn't have to get out the ladder in a snowstorm to put them up.
Title: Re: System Upgrade: Please Report Problems
Post by: Brihard on December 19, 2013, 23:08:37
Been getting server busy notices periodically as well.

But there is a new issue that has cropped up.

I get a bunch of multi-coloured glowing blobs across the top of every page. They almost look like Christmas lights.

 :christmas happy:

Cannot be Christmas lights. One of my thumbs would be hurting, and a small hammer would be elsewhere in the room, launched behind some piece of furniture with a crescendo of invective.
Title: Re: System Upgrade: Please Report Problems
Post by: Journeyman on December 19, 2013, 23:31:14
Works fine for me.....
It was actually down for everyone, if you'd bothered to read and comprehend the site owner's post.
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on January 07, 2014, 12:03:14
I'm not sure this is system upgrade related but it is a problem: I cannot access Army.ca. Milnet.ca, Navy.ca and Air-Fordce.ca all work, but Army.ca returns a blank screen.

 :dunno:
Title: Re: System Upgrade: Please Report Problems
Post by: Colin P on January 07, 2014, 12:20:48
Same here, nothing on the screen
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on January 07, 2014, 12:43:14
It's back for me.

Godammit, blue is hard on the eyes!  :o
Title: Re: System Upgrade: Please Report Problems
Post by: my72jeep on January 07, 2014, 14:43:58
still getting ""Server too busy, please try again in a few minutes..."" all most every time I'm on.
Title: Re: System Upgrade: Please Report Problems
Post by: venom800tt on January 07, 2014, 15:02:46
I'm still getting server busy when trying to send PM. Sometimes it works but usually the error comes up
Title: Re: System Upgrade: Please Report Problems
Post by: Rifleman62 on January 07, 2014, 15:29:45
Quote
Still getting ""Server too busy, please try again in a few minutes..."" all most every time I'm on.

Same. US location, if that makes a difference.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on January 07, 2014, 15:52:52
still getting ""Server too busy, please try again in a few minutes..."" all most every time I'm on.

Unfortunately it's just like it sounds. The server is overloaded and shedding services to stay online. Sometimes you can't search or can't view recent threads or if it's really bad you can't browse at all while it clears. I attempted early this morning to adjust some server settings to improve performance. The bad news is it temporarily made things worse, the good news is I know what not to change next time.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on January 08, 2014, 17:58:29
Folks,

The recent influx of support has allowed me to spend some resources on the performance issue, and I am going to declare premature victory. Or at least a protracted stalemate. Hopefully the server performance issues will be less frequent now, as I realize they were becoming quite disruptive. (Some of that was actually me working on the problem and making it worse.)

I'd like to say a huge THANKS to all those who supported the site and helped turn this problem around.


Cheers
Mike
Title: Re: System Upgrade: Please Report Problems
Post by: GPComd on January 13, 2014, 22:29:24
It's been several days now since I have last seen the white screen of death on Afghan Ops.
Thanks for making the game playable again! :cheers:
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on January 14, 2014, 07:39:08
Excellent, I'm very glad to hear that!
Title: Re: System Upgrade: Please Report Problems
Post by: PuckChaser on January 14, 2014, 09:42:56
It's been several days now since I have last seen the white screen of death on Afghan Ops.
Thanks for making the game playable again! :cheers:

Excellent news, maybe I'll get back into the game now!
Title: Re: System Upgrade: Please Report Problems
Post by: Dimsum on January 21, 2014, 23:54:27
Is it just me or does anyone else find they can't search for anything at all?  It just comes up with a blank "search results" screen, even when I look for very common words.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on January 22, 2014, 13:27:00
...and fixed. Thanks!
Title: Re: System Upgrade: Please Report Problems
Post by: MCG on January 30, 2014, 07:39:26
Mike,
A couple times recently, I have attempted to send PMs but when hitting the "send message" button I get linked to the recipients profile page and the message disappears.  At least once, I sent a PM and did not realize an error had occured but assumed that the succesful conclusion of sending the message was now to deposite me onto the profile page.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on February 04, 2014, 15:46:32
I haven't seen that or been able to reproduce it yet, but I will keep digging. Are you clicking on anything other than the buttons?
Title: Re: System Upgrade: Please Report Problems
Post by: MCG on February 05, 2014, 23:04:20
I did use the on screen buttons.  It is not constant either, as I can immediately retype and resend with success when I catch the error.

I have had the problem in internet explorer on a Windows computer and in Safari on an iPhone.  I have horrible bandwidth (but as good as anybody gets in my area).  Could that be a factor.
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on February 06, 2014, 10:09:10
Army.ca will not load ... all I get is a blank, white screen. I'm posting this from Navy.ca, which does work, as do Milnet and Air-Force.  :'(
Title: Re: System Upgrade: Please Report Problems
Post by: PMedMoe on February 06, 2014, 10:28:01
Army.ca will not load ... all I get is a blank, white screen. I'm posting this from Navy.ca, which does work, as do Milnet and Air-Force.  :'(

Same here.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on February 06, 2014, 10:33:55
Fixed... thanks for the heads up.
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on February 06, 2014, 10:46:02
Fixed... thanks for the heads up.


Thanks, Mike ...

(https://Army.ca/forums/proxy.php?request=http%3A%2F%2F2.bp.blogspot.com%2F-cuUY3SlgzpQ%2FUcCEWF3q7JI%2FAAAAAAAAO5Q%2FkVuJ3LiRt7M%2Fs1600%2Fthumbs-up.jpg&hash=2bd049f9037f669815c376cc37543e23)

... and thanks for ALL you do here, Mike to provide this service for ALL of us.  :salute:
Title: Re: System Upgrade: Please Report Problems
Post by: Journeyman on February 06, 2014, 13:31:11
I didn't think to check Navy, Milnet, or Air-Force.ca when Army.ca didn't load -- I just put myself on suicide watch.   :facepalm:
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on February 06, 2014, 14:46:29
It's happening again ... I get this on Army.ca:

     Temporarily Unavailable

     Due to high stress on the server the forum is temporarily unavailable. Please try again later.

But Navy.ca, Milnet.ca and Air-Force work fine ... except for the awful colours  ::)


Edit to add: but Army.ca is OK now.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on February 06, 2014, 15:04:48
I didn't think to check Navy, Milnet, or Air-Force.ca when Army.ca didn't load -- I just put myself on suicide watch.   :facepalm:

Normally I wouldn't either. Being essentially mirrors of each other and literally running the same code, database etc. it seems improbable that one would break while the others work. Normally all are down or all are working since they are essentially just a new coat of paint for the same core service.

However, the cache on Army.ca went bad, which is not shared across all sites so it took down one without the other. Very rare I would think.
Title: Re: System Upgrade: Please Report Problems
Post by: Fishbone Jones on February 06, 2014, 17:04:41
Search engine doesn't return any results no matter what term or word is used.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on February 07, 2014, 16:12:50
Fixed it... Properly this time. :)
Title: Re: System Upgrade: Please Report Problems
Post by: kratz on February 08, 2014, 18:39:09
All day today, I have been getting HTTP 500 Internal Server Error (white page) when attempting to view Navy.ca

Tonight I remembered this thread and thought to check Army.ca (and other ghost sites).
The solution works, but just to let Mike know one of the sites is down.
Title: Re: System Upgrade: Please Report Problems
Post by: Fishbone Jones on February 08, 2014, 18:47:25
All day today, I have been getting HTTP 500 Internal Server Error (white page) when attempting to view Navy.ca

Tonight I remembered this thread and thought to check Army.ca (and other ghost sites).
The solution works, but just to let Mike know one of the sites is down.

This was happening the other day but with army.ca. See Mike's explanation above. These are all mirror sites, with the same content just different colour backgrounds. If one doesn't work, just use one of the other two. They will be identical in content and layout.

If I understood what Mike was saying.
Title: Re: System Upgrade: Please Report Problems
Post by: kratz on February 08, 2014, 20:38:10
Thank you Mike.    ;D
Title: Re: System Upgrade: Please Report Problems
Post by: MCG on February 13, 2014, 04:52:22
Army.ca will not load ... all I get is a blank, white screen. I'm posting this from Navy.ca, which does work, as do Milnet and Air-Force.  :'(
It is doing this again.
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on February 13, 2014, 05:46:34
It is doing this again.

 :ditto:

Army. ca: White screen

Navy.ca:  Works fine ... except it's all blue!  :o
Title: Re: System Upgrade: Please Report Problems
Post by: dangerboy on February 13, 2014, 06:19:21
Getting the same issue, trying to login using windows 7 and google chrome.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on February 13, 2014, 06:59:18
Sorry, it's fixed now. Same problem, the cache goes bad for one site and causes it to crash. It's a bug in the forum software unfortunately, and one that sounds like it will be fixed in "a future release."
Title: Re: System Upgrade: Please Report Problems
Post by: kratz on February 21, 2014, 19:51:45
I'm so accustomed to navy.ca that these shades of green on army.ca remind me of a heavy sea state.
Title: Re: System Upgrade: Please Report Problems
Post by: George Wallace on February 21, 2014, 20:02:16
I'm so accustomed to navy.ca that these shades of green on army.ca remind me of a heavy sea state.

Just as long as you don't puke on your keyboard, you should be able to satisfy your addiction.
Title: Re: System Upgrade: Please Report Problems
Post by: NFLD Sapper on February 21, 2014, 20:40:51
I'm so accustomed to navy.ca that these shades of green on army.ca remind me of a heavy sea state.

You can always go with milnet.ca it has a nice grey colour.....
Title: Re: System Upgrade: Please Report Problems
Post by: PMedMoe on August 21, 2014, 14:33:35
Not sure what you're playing with, Mike but today I have seen a difference in font size, colour, etc.  The only one really bothering me is the font being black on green when typing a post.  Hard to read.
Title: Re: System Upgrade: Please Report Problems
Post by: Dimsum on August 24, 2014, 05:07:13
Does anyone else have an issue with the main screen, with the quotes on the right side?  Since the font upgrade, the centre box on my main screen (the one with the thread names) now takes up most of my screen and cuts off half of the quotes box.
Title: Re: System Upgrade: Please Report Problems
Post by: jeffb on August 24, 2014, 10:20:24
Things have changed. I fear change.

Looks good Mike.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on August 25, 2014, 18:04:02
Not sure what you're playing with, Mike but today I have seen a difference in font size, colour, etc.  The only one really bothering me is the font being black on green when typing a post.  Hard to read.

Yeah, that's me. I think I've changed it so that now the textboxes take on a greyish tint when they lose focus. Should be easier to read than that dark green!

Does anyone else have an issue with the main screen, with the quotes on the right side?  Since the font upgrade, the centre box on my main screen (the one with the thread names) now takes up most of my screen and cuts off half of the quotes box.

The quotes look OK to me at the moment, but I'll keep an eye on things. Thanks for the heads up all!
Title: Re: System Upgrade: Please Report Problems
Post by: GAP on August 25, 2014, 18:08:24
Quote from: Dimsum on Yesterday at 02:07:13
Quote
    Does anyone else have an issue with the main screen, with the quotes on the right side?  Since the font upgrade, the centre box on my main screen (the one with the thread names) now takes up most of my screen and cuts off half of the quotes box.


Ditto here
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on August 26, 2014, 12:00:05
Is this happening in Internet Explorer? I sort of see it there, but only when I scrunch the window up to a small size.

I authorize you to go get a bigger monitor to resolve the problem. :)

(Kidding aside, I will look into it... shouldn't be too hard to make the thread titles wrap...)
Title: Re: System Upgrade: Please Report Problems
Post by: George Wallace on September 17, 2014, 16:37:48
System Load is High: 24.79




That is the highest I have ever seen it.
Title: Re: System Upgrade: Please Report Problems
Post by: Eye In The Sky on September 17, 2014, 17:22:15
Seeing a lot of "server temporarily unavailable" and 'server busy trg again' messages when trying to access the site, log in, show new replies to posts, etc the past few days.
Title: Re: System Upgrade: Please Report Problems
Post by: Bruce Monkhouse on September 17, 2014, 17:43:07
Yup, something is off kilter............the 'load' is at heights right now that would have crashed it totally before the new server upgrade.
Title: Re: System Upgrade: Please Report Problems
Post by: Larry Strong on September 17, 2014, 19:09:27
Seeing a lot of "server temporarily unavailable" and 'server busy trg again' messages when trying to access the site, log in, show new replies to posts, etc the past few days.



I have been seeing the 'server busy trg again' msg around 0400 MST, Not sure if it is the maintenance schedule or not....




Larry
Title: Re: System Upgrade: Please Report Problems
Post by: PMedMoe on October 24, 2014, 08:36:01
Anyone else experience long loading times and server time outs last night?  I got to the point where I just closed the site as it was unbearably slow.  High server demand maybe?
Title: Re: System Upgrade: Please Report Problems
Post by: Bass ackwards on October 24, 2014, 11:25:51
I haven't had any problems with it being slow but I have seen that "server busy try again in a few minutes" page quite frequently lately.
Title: Re: System Upgrade: Please Report Problems
Post by: PMedMoe on October 24, 2014, 11:45:16
I haven't had any problems with it being slow but I have seen that "server busy try again in a few minutes" page quite frequently lately.

I didn't even get the "green screen" last night.  What I got was like I wasn't even connected to the internet.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on October 26, 2014, 07:38:10
The load issue seems to come and go at times. I've tracked a few sources for it, and am working on steps to reduce load and possibly add another server down the road. Hopefully it doesn't get too bad in the meantime.
Title: Re: System Upgrade: Please Report Problems
Post by: George Wallace on November 15, 2014, 16:49:43
Thanks Mike

I know a lot of people were suffering withdrawal over the last twelve hours.  Great to see the site back up and running.
Title: Re: System Upgrade: Please Report Problems
Post by: NFLD Sapper on November 15, 2014, 22:07:06
Ah so that's why I couldn't get this through the DWAN....
Title: Re: System Upgrade: Please Report Problems
Post by: kratz on November 15, 2014, 22:53:41
That's why knocking on all four doors got me kicked out for so long... :crybaby:
Title: Re: System Upgrade: Please Report Problems
Post by: cupper on November 15, 2014, 23:05:46
I was actually forced to text with my wife instead. >:D
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on November 17, 2014, 13:15:03
Yeah sorry about that guys. Site went down and I went to work. Didn't notice until I got back. It hung in a very peculiar way that wasn't detected by any of my current watchdogs, so I added a new one to the pack. Shouldn't happen again (or at least, should be detected and corrected within 5 minutes next time...)


Cheers
Mike
Title: Re: System Upgrade: Please Report Problems
Post by: NFLD Sapper on November 17, 2014, 13:22:27
Yeah sorry about that guys. Site went down and I went to work. Didn't notice until I got back. It hung in a very peculiar way that wasn't detected by any of my current watchdogs, so I added a new one to the pack. Shouldn't happen again (or at least, should be detected and corrected within 5 minutes next time...)


Cheers
Mike

No worries Mike, it happens  ;)
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on December 01, 2014, 14:55:38
Isi it only me, or is anyone else getting a lot more than usual "server busy" and "temporarily unavailable" messages today?
Title: Re: System Upgrade: Please Report Problems
Post by: Remius on December 01, 2014, 15:06:54
Isi it only me, or is anyone else getting a lot more than usual "server busy" and "temporarily unavailable" messages today?

Nope.  Not just you.  Although it seems better this aft.
Title: Re: System Upgrade: Please Report Problems
Post by: dangerboy on December 01, 2014, 16:06:38
Isi it only me, or is anyone else getting a lot more than usual "server busy" and "temporarily unavailable" messages today?

I was getting that a lot this morning, but it seems to be running fine now.
Title: Re: System Upgrade: Please Report Problems
Post by: George Wallace on December 01, 2014, 16:53:26
I was getting that a lot this morning, but it seems to be running fine now.

JINX!


You had to say that.  And it crashes again.
Title: Re: System Upgrade: Please Report Problems
Post by: Flavus101 on December 01, 2014, 20:40:40
I also was receiving that error this morning. Seems to have cleared itself up for me.
Title: Re: System Upgrade: Please Report Problems
Post by: Fishbone Jones on December 01, 2014, 21:30:36
I've been getting the same error message for a few days now. Today actually hasn't been that bad in comparison.
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on December 02, 2014, 10:30:35
The server 'stress' is high again this morning ... for me, anyway.
Title: Re: System Upgrade: Please Report Problems
Post by: George Wallace on December 02, 2014, 10:31:17
ditto
Title: Re: System Upgrade: Please Report Problems
Post by: NFLD Sapper on December 02, 2014, 10:33:20
 :ditto:
Title: Re: System Upgrade: Please Report Problems
Post by: drbones on December 02, 2014, 11:28:49
Seems to on and off this morning. It's working now...for the time being  >:D
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on December 03, 2014, 17:00:14
Unfortunately, it's just extra load on the server. When it reaches a critical stage, the server shuts down to prevent an overload, and unfortunately we are hitting that critical stage fairly often. I'm trying to find a solution that is a bit more elegant than just throwing more horsepower at the problem. I have blocked a few sites that were pulling down a lot of traffic, and I'll try to monitor things from here.
Title: Re: System Upgrade: Please Report Problems
Post by: drbones on December 03, 2014, 18:03:14
Thanks for the update.
Title: Re: System Upgrade: Please Report Problems
Post by: George Wallace on December 12, 2014, 10:20:43
Today seems to be exceptionally bad for Error Messages about "Server too busy...."

Currently as I type; System Load is High: 29.97
Title: Re: System Upgrade: Please Report Problems
Post by: kratz on December 15, 2014, 12:22:48
Sadly,

I've been seeing the:
Quote
Server too busy, please try again in a few minutes...
screen too often.

My experience has been like playing Russian Roulette...two-thirds of the time, when I
click on a link I get the blue screen of death (server busy).

This has been ongoing for most of the month. I know, it's a busy time of year.
Title: Re: System Upgrade: Please Report Problems
Post by: dangerboy on December 15, 2014, 14:27:27
It may be a busy time of year but I strongly doubt that on a Sunday morning at 0700 hrs (Atlantic Time) there are that many real people accessing the site causing it to crash. 
Title: Re: System Upgrade: Please Report Problems
Post by: KerryBlue on December 15, 2014, 15:17:21
It may be a busy time of year but I strongly doubt that on a Sunday morning at 0700 hrs (Atlantic Time) there are that many real people accessing the site causing it to crash. 

Ditto, I was on a few days ago at around 2 a.m EST and was receiving the Server Busy screen.
Title: Re: System Upgrade: Please Report Problems
Post by: kratz on December 15, 2014, 17:07:44

I was attempting to be respectful, curcumsect and tactful for the volunteer nature of the staff and the dedication of the owner to the site.
Title: Re: System Upgrade: Please Report Problems
Post by: Fishbone Jones on December 15, 2014, 18:14:26
I was attempting to be respectful, curcumsect and tactful for the volunteer nature of the staff and the dedication of the owner to the site.

Thank you :salute:

I'm sure Mike is dealing with, it the best way possible, for the membership.

Some things just take time.

The good thing is I'm not spending untold hours reading here  ;)
Title: Re: System Upgrade: Please Report Problems
Post by: cupper on December 15, 2014, 21:07:04
Just think of it being good for your marriage.

I'm now spending more quality time with my wife.

I was surprised to find out that we have two dogs. :nod:
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on December 16, 2014, 07:16:05
It is being worked on, a few changes at a time but in the end I think throwing more horsepower at it will be the only proper solution.
Title: Re: System Upgrade: Please Report Problems
Post by: SeaKingTacco on December 16, 2014, 10:29:41
Mike, what do you need? Is it time for an appeal to the readership?
Title: Re: System Upgrade: Please Report Problems
Post by: Chris Pook on December 16, 2014, 11:18:46
Mike, what do you need? Is it time for an appeal to the readership?

I echo that request Mike.  We know you do this for your own reasons and appreciate the pleasure it gives us all.  But sometimes shoestrings aren't the answer. Boots are required.

As SKT says, let us know what you need.  And remember to take time for yourself and your family this Christmas.  We're all doing fine out here.

Cheers.
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on December 16, 2014, 17:16:03
 :gottree:   :ditto:  all three points, and   :subbies:
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on December 19, 2014, 10:51:31
I made a few changes this morning to help shape traffic a little better... So far it looks like an improvement, but time will tell.

Ultimately I would like to get a second front-end server up. That's the server that handles the web requests, and currently the one that's overloading. My goal is to add a second that is on par or even a bit more powerful and then share the load across them both. As we have been seeing performance issues for a while I have already spec'd out what I believe would be a reasonable solution. There are lots of options, but the most cost effective approach is to reserve an m3.xlarge instance for 3 years. The up-front cost for that plan is $1,345 and $43.80 monthly.

Last month's server cost was $264.84 and unfortunately maintaining that has depleted our surplus so we don't have more money to throw at the problem. (Which is why I've been trying to find technical ways to alleviate the pressure a bit.)

The other fly in the ointment is that our current front-end server contract expires on May 3rd coming up (< 5 months away) so we will need a plan to replace/renew that as well.

This is not a pitch to try to get money from folks; there has already been a lot of generosity and I don't want to keep drawing from the same well. I would much prefer to sign some advertisers and fund our projects that way.
Title: Re: System Upgrade: Please Report Problems
Post by: Fishbone Jones on December 19, 2014, 11:36:09
Santa just dropped a package down your chimney :christmas happy:
Title: Re: System Upgrade: Please Report Problems
Post by: GAP on December 19, 2014, 12:36:01
Why not canvas the membership for volunteers to pick up the $43.80 monthly on a rotating basis, which leaves the subscription fees for the other stuff.

Popping in $43.80 a month once every year/2nd year is not that onerous a load on any one individual (plus their annual fees) if we get enough volunteers.

 :2c:
Title: Re: System Upgrade: Please Report Problems
Post by: Scott on December 19, 2014, 13:32:20
Merry Christmas Mike!

Knowing some of the stories here makes for an easy choice of security question and answer (recceguy)!!!

I'll encourage others to give what they can, when they can.

 :subbies:
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on December 19, 2014, 15:45:01
Thanks guys, some very generous help right out of the gate! I'll start the gears in motion to line things up for a server upgrade - thanks for all of your support!


Cheers
Mike
Title: Re: System Upgrade: Please Report Problems
Post by: Old Sweat on December 19, 2014, 15:48:24
Count me in, Mike.
Title: Re: System Upgrade: Please Report Problems
Post by: milnews.ca on December 19, 2014, 17:32:08
A few shekels inbound ....
Title: Re: System Upgrade: Please Report Problems
Post by: SeaKingTacco on December 19, 2014, 17:38:14
Count me in as well.
Title: Re: System Upgrade: Please Report Problems
Post by: cavalryman on December 19, 2014, 18:40:27
Loonies headed down-range.   :subbies:
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on January 08, 2015, 09:52:12
Thanks all, for the continued support. I'm happy to say that the performance problem seems to have been resolved, and we have been running stable for a couple of weeks now. We also have a decent head start on the server renewal fee for May, so we are in good shape.


Thanks!
Mike
Title: Re: System Upgrade: Please Report Problems
Post by: Chris Pook on January 08, 2015, 15:04:08
Nicely done Mike.

Give a shout out if you need more support.
Title: Re: System Upgrade: Please Report Problems
Post by: dapaterson on March 31, 2015, 09:57:23
Mike,

One other site I frequent recently disabled support for Tapatalk.  As a Tapatalk user I was dismayed, but apparently the server-side software is not well optimized, and causes some performance issues.  Might that be part of the problem we experience here from time to time?
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on April 02, 2015, 05:40:36
Could be related, however we are currently still doing "OK" on the performance side. Something to consider if things go sideways though. For now, I've added some tracking scripts which help me identify when performance is starting to lag and take action to improve it. So far that's been working pretty well.
Title: Re: System Upgrade: Please Report Problems
Post by: Ayrsayle on April 03, 2015, 13:16:51
Subscribed - Site is definitely worth a few bucks to maintain.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on April 05, 2015, 16:33:02
Awesome, thanks Ayrsayle!
Title: Re: System Upgrade: Please Report Problems
Post by: Bruce Monkhouse on May 31, 2015, 09:09:33
I get no hits whatsoever when searching even the most basic words this morning.
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on May 31, 2015, 09:32:51
I get no hits whatsoever when searching even the most basic words this morning.


 :ditto:  so it's not just a Mod problem, but: 1) I did use the normal search function yesterday, and 2) I can still search army.ca through Google.
Title: Re: System Upgrade: Please Report Problems
Post by: milnews.ca on May 31, 2015, 09:49:45
I get no hits whatsoever when searching even the most basic words this morning.
Same - via FireFox, Chrome and IE.

Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on June 01, 2015, 09:09:35
Good catch, I did another server upgrade a few days ago and that broke the search. It's fixed now.
Title: Re: System Upgrade: Please Report Problems
Post by: George Wallace on June 01, 2015, 20:10:01
Just ran into a "Server busy" error message again.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on June 02, 2015, 15:22:16
Yeah we have seen a few traffic spikes in the last few days. I'm trying to keep on top of them and level things out a bit.
Title: Re: System Upgrade: Please Report Problems
Post by: uncle-midget-Oddball on June 02, 2015, 15:49:28
I'm not sure if it has been mentioned on here yet, but anytime I access the site on any of my mobile devices the text only has enough room for two or three words before starting a new line.

The forum
and text
in the posts
shows up
looking
like this.
Making it
pretty difficult
to read
any longer
posts or
articles.

I had thought it was just the phone I had currently been using, but after getting a new phone the other day, as well as accessing the site on another completely different device (PS Vita), the site was still displaying itself very narrowly on all of the devices.

Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on June 02, 2015, 15:58:22
Works fine for me on an iPhone 6.
Title: Re: System Upgrade: Please Report Problems
Post by: MARS on June 02, 2015, 16:43:31
Works fine for me on an iPhone 6.

hmmmmm...I have been having the same problem as Oddball on my iPhone 4s for about 3 weeks now.
Title: Re: System Upgrade: Please Report Problems
Post by: Flavus101 on June 02, 2015, 16:47:49
I am also having that issue on an Iphone 6. I have to rotate things to landscape in order for the website to appear normally.
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on June 02, 2015, 16:53:33
I am also having that issue on an Iphone 6. I have to rotate things to landscape in order for the website to appear normally.


Ah, now I see ... I was using/always use it in landscape; so yes, I have the same problem in "vertical" mode: the person's name/avatar takes up half the screen, leaving too little space for the text.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on June 02, 2015, 17:02:14
There was a recent change to the mobile site template to make it more "Google friendly" and this appears to be an unfortunate side-effect. There may not be a quick resolution, I'm afraid...
Title: Re: System Upgrade: Please Report Problems
Post by: uncle-midget-Oddball on June 02, 2015, 17:06:26
All together now:

"Thanks, Google"
Title: Re: System Upgrade: Please Report Problems
Post by: kratz on June 02, 2015, 18:02:18
Thank you for the answer Mike.
I've had the same problem as the others.

I never tried the landscape method.
That may be the long term work around for now.
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on June 04, 2015, 09:40:04
I was unable to connect for about three hours this AM. Got "Connection problem ... server might be too busy" or "No data received" messages.

Edited to add:

And based on a quick look at whose on-line I'm guessing I wasn't the only one.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on June 04, 2015, 09:51:07
There was an issue (several, actually). Most of the delay for coming back online was because I didn't know we were off. We were stuck in a sort of "half broken" phase where my monitoring tools were tricked into thinking things might be OK, but they were definitely not.

Should be all fixed up (for) now. :)

Thanks Nfld Sapper for bringing this to my attention.
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on June 12, 2015, 13:36:20
For the first time in many weeks I got this: "Server too busy, please try again in a few minutes..." for about 30 minutes, just until now.
Title: Re: System Upgrade: Please Report Problems
Post by: Bruce Monkhouse on June 12, 2015, 14:10:41
Mike rebooted it remotely...
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on June 12, 2015, 14:12:41
OK, thanks, but I just got this: "Google Chrome could not load the webpage because army.ca took too long to respond. The website may be down, or you may be experiencing issues with your Internet connection." for about 15 minutes, until just now ... my internet connection was working well.
Title: Re: System Upgrade: Please Report Problems
Post by: Bruce Monkhouse on June 12, 2015, 14:55:39
System load up to 31 Mike.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on June 12, 2015, 15:02:52
OK, made some changes and it seems to be stabilizing. Sorry about the outages throughout the day today!
Title: Re: System Upgrade: Please Report Problems
Post by: Bruce Monkhouse on June 12, 2015, 15:24:38
OK, made some changes and it seems to be stabilizing. Sorry about the outages throughout the day today!

No need to apologize Mike,.......you have a life,....we have army.ca. ;D
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on June 12, 2015, 15:47:06
No need to apologize Mike,.......you have a life,....we have army.ca. ;D


 :nod:  What he said, Mike ... thanks for all you do for us.
Title: Re: System Upgrade: Please Report Problems
Post by: kratz on June 12, 2015, 19:03:09

 :nod:  What he said, Mike ... thanks for all you do for us.

Ditto....Thank you Mike,

or from Wayne's World:

Quote
We're not worthy
Title: Re: System Upgrade: Please Report Problems
Post by: PMedMoe on June 29, 2015, 09:36:20
I had the "green screen of death" for about an hour this morning...

System reboot??
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on June 29, 2015, 10:24:28
I had the "green screen of death" for about an hour three hours this morning...
...


Thanks for restoring service, Mike.  :salute:
Title: Re: System Upgrade: Please Report Problems
Post by: PMedMoe on June 29, 2015, 10:45:36
It may very well have been three hours, I wasn't on that early...   ;)
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on June 29, 2015, 12:35:42
Yeah, the server was being crushed by a few bad guys out there. Blocked at the firewall, then completed an OS upgrade to help ensure they can't do more than juggle the doorknob. There may be sporadic (brief) outages today as I tweak a few more things.
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on June 29, 2015, 18:01:42
Whew! It's been a long "attack;" is it over?
Title: Re: System Upgrade: Please Report Problems
Post by: NFLD Sapper on June 29, 2015, 18:07:18
Yeah, the server was being crushed by a few bad guys out there. Blocked at the firewall, then completed an OS upgrade to help ensure they can't do more than juggle the doorknob. There may be sporadic (brief) outages today as I tweak a few more things.

Good to know our defenses working.....
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on June 29, 2015, 18:41:34
So I may have been wrong about both "brief" and "sporadic" however we are making some progress. Server load is down from 50-90 to 5 at the moment. Aiming for a load of 1-2 for normal operations.
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on June 29, 2015, 19:01:05
So I may have been wrong about both "brief" and "sporadic" however we are making some progress. Server load is down from 50-90 to 5 at the moment. Aiming for a load of 1-2 for normal operations.

                         (https://Army.ca/forums/proxy.php?request=http%3A%2F%2Fcdn.meme.am%2Finstances%2F500x%2F50066327.jpg&hash=808904f6356d078757832c64fbe9d27f)
Title: Re: System Upgrade: Please Report Problems
Post by: dangerboy on June 29, 2015, 19:45:33
I am able to get on now, however the layout seems a bit different (not sure if intentional or not), the top left corner links appear to be different.  I am using a PC running windows 8.1 and my browser is the 64 bit.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on June 29, 2015, 20:19:13
Thanks for the info. Something like that is never intentional. :) Should be OK now. Or should I say, "for now." ;)

Edit: System load of 0.25 achieved, stepping away before I find evidence that this was not a success.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on June 30, 2015, 14:25:26
Ah, now I see ... I was using/always use it in landscape; so yes, I have the same problem in "vertical" mode: the person's name/avatar takes up half the screen, leaving too little space for the text.

Fringe benefit of scouring the site for problems: I think I have improved the mobile experience slightly. :)
Title: Re: System Upgrade: Please Report Problems
Post by: kratz on June 30, 2015, 15:09:18
Sweet. I like the feel of the mobile layout.

Thank you Mike.   ;D
Title: Re: System Upgrade: Please Report Problems
Post by: jollyjacktar on June 30, 2015, 15:22:50
It caught me off guard at first, but works much better.  Thank you,  Mike.
Title: Re: System Upgrade: Please Report Problems
Post by: Bruce Monkhouse on June 30, 2015, 20:52:37
Mike.....the 'staff bar' that shows us new registrations, banned users, and how much everyone has in their bank accounts is pushed over all onto the right side of the screen.
Title: Re: System Upgrade: Please Report Problems
Post by: cupper on June 30, 2015, 21:00:21
Mike.....the 'staff bar' that shows us new registrations, banned users, and how much everyone has in their bank accounts is pushed over all onto the right side of the screen.

If it shows anything but a negative balance in my account, it's wrong. ;D
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on July 01, 2015, 06:08:38
Mike.....the 'staff bar' that shows us new registrations, banned users, and how much everyone has in their bank accounts is pushed over all onto the right side of the screen.

It's a limitation of the Canada Day theme, it'll go back to normal once we stop bleeding from the eyes seeing red.
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on July 06, 2015, 11:31:56
I don't know is this is an upgrade issue, but I cannot award Milpoints. I was trying to award Milpoints and when I clicked on "Award" I got this message:

Quote
Forbidden

You don't have permission to access /milpoints/assess.php on this server.

Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on July 06, 2015, 11:43:14
It is related, I upgraded the attack dogs, but now they are slightly rabid. I'll take a look at toning them down a bit. :)
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on July 06, 2015, 13:04:38
OK, got that one, but there are likely others lurking. To all, please let me know if you get a 403 Forbidden page anywhere else on the site.


Cheers
Mike
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on July 06, 2015, 13:48:36
OK, got that one, but there are likely others lurking. To all, please let me know if you get a 403 Forbidden page anywhere else on the site.


Cheers
Mike


Not for me, Mike: I still get the ominous "Forbidden" message when I try to award Milpoints ... rabid attack dogs, indeed! ;)
Title: Re: System Upgrade: Please Report Problems
Post by: Bruce Monkhouse on July 06, 2015, 13:52:35
Worked for me ERC.....just gave you 25.  It did take a while to process though....
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on July 06, 2015, 13:57:42
Worked for me ERC.....just gave you 25.  It did take a while to process though....


Hmmm ... maybe it is the reverse of an earlier problem where Mods were shut out of something but mere mortals could play as they wished.

Anyway, I'm trying to give OldGateBoatDriver +300 Milpoints for a very good, very informative post but I still get this ...

         Forbidden

         You don't have permission to access /milpoints/assess.php on this server.


         
Edit: typo
Title: Re: System Upgrade: Please Report Problems
Post by: dangerboy on July 06, 2015, 14:33:01
I just tried to give E.R. Campbell points and I got the 403 Forbidden page.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on July 06, 2015, 14:35:36
Guard dogs have been trained to make your post look a little less spam-y, please give it another try. :)
Title: Re: System Upgrade: Please Report Problems
Post by: dangerboy on July 06, 2015, 14:36:50
Guard dogs have been trained to make your post look a little less spam-y, please give it another try. :)

Just tried with no luck.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on July 06, 2015, 14:55:52
OK, I think you may be able to sneak past now. One more time?
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on July 06, 2015, 15:05:24
It worked, Mike; thank you ... in fact, Thank You  for all you do for us here on Army.ca!  :salute:
Title: Re: System Upgrade: Please Report Problems
Post by: Yrys on July 06, 2015, 15:17:13
OK, I think you may be able to sneak past now. One more time?

I'M OFICIALLY IN LOVE :P !
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on July 06, 2015, 15:31:39
Great! Glad it worked out, thanks for your patience all.

Edward, I'm the one who owes the debt of appreciation to all of the folks who use, contribute to and support the site in various ways. Without you folks there would be nothing of value here at all.

I'M OFICIALLY IN LOVE :P !

It was just a little firewall fix...

Oh, the dog... ;)
Title: Re: System Upgrade: Please Report Problems
Post by: Loachman on July 06, 2015, 16:25:51
Heart-flutter all settled down, now?
Title: Re: System Upgrade: Please Report Problems
Post by: dangerboy on July 14, 2015, 19:49:47
I have found an issue using an IMac running OS X Yosemite version 10.10.4 with the Google Chrome browser.  When I clicked on the Information tab at the top and selected "Wiki" it went to ahttps://army.ca/404/ (https://army.ca/404/) page with an error message .  I noticed it also happened with "Recruiting" and "Rank Information".
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on July 14, 2015, 20:16:54
I have found an issue using an IMac running OS X Yosemite version 10.10.4 with the Google Chrome browser.  When I clicked on the Information tab at the top and selected "Wiki" it went to ahttps://army.ca/404/ (https://army.ca/404/) page with an error message .  I noticed it also happened with "Recruiting" and "Rank Information".


Yep, me too:

<CLICK>

Oh crap. It seems we have run out of whatever you were looking for.
At this point you really only have two options:
1. Go Back to your last page
2. Start again from the top
Title: VIE lengths (MOSID/MOC) site not working anymore?
Post by: juan24 on July 15, 2015, 05:57:26
https://army.ca/wiki/index.php/MOSID_and_MOC

Why is this site not working anymore? First time I seen it was like 3 or more years ago. At the bottom part of the site, it says when it was last updated. I remember it last updated 2011 when I checked 3 years ago, but I recently just visited the site a couple of months or so ago and it changed to 2013 so that should mean they updated it. Now it's not working anymore all of a sudden. I'm pretty sure I just visited it 1-2 months ago. I hope this is temporary because that site is very useful to me, being able to see the contracts lengths of each trades/positions.

Is this going to be fixed or is there a new site?

Please help me,
Thanks
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on July 16, 2015, 05:21:17
It is a temporary measure, there was/is some issue with the Wiki that is causing pretty severe performance problems on the site. I've made some changes and re-enabled the Wiki, I'll monitor and see if things go off the rails again.
Title: Re: VIE lengths (MOSID/MOC) site not working anymore?
Post by: Scott on July 16, 2015, 07:20:23
https://army.ca/wiki/index.php/MOSID_and_MOC

Why is this site not working anymore? First time I seen it was like 3 or more years ago. At the bottom part of the site, it says when it was last updated. I remember it last updated 2011 when I checked 3 years ago, but I recently just visited the site a couple of months or so ago and it changed to 2013 so that should mean they updated it. Now it's not working anymore all of a sudden. I'm pretty sure I just visited it 1-2 months ago. I hope this is temporary because that site is very useful to me, being able to see the contracts lengths of each trades/positions.

Is this going to be fixed or is there a new site?

Please help me,
Thanks

Supporting the site always helps.

http://army.ca/subscribe/

http://army.ca/donate/

Scott
Staff
Title: Re: System Upgrade: Please Report Problems
Post by: juan24 on July 18, 2015, 17:23:13
It is a temporary measure, there was/is some issue with the Wiki that is causing pretty severe performance problems on the site. I've made some changes and re-enabled the Wiki, I'll monitor and see if things go off the rails again.

Hey,

So does this mean you fixed it? Because I tried the wiki site a couple of days later and it still shows the error message. Or will it be down temporarily for a while?

Thanks! :)
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on July 20, 2015, 09:37:01
Still working on it. Part of the problem is that as soon as I bring the Wiki online to test, the server performance tanks, making it hard to get an accurate reading of what's going on.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on July 22, 2015, 14:25:04
Took another run at it today. Made some progress, but as soon as the Wiki is brought online, the server starts acting up and performance drops until things grind to a halt.

So, still looking at a permanent fix unfortunately.
Title: Re: System Upgrade: Please Report Problems
Post by: FortYorkRifleman on August 09, 2015, 23:27:55
When attempting to access "Submissions" and "Feedback" under the Admin tab I am met with a 404 error.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on August 10, 2015, 07:34:00
Both link to the Wiki, which is unfortunately still offline. It's on the list, but as it effectively brings down the site to even test the Wiki, it's slow going.
Title: Re: System Upgrade: Please Report Problems
Post by: dapaterson on August 10, 2015, 08:30:50
It was extremely slow a few minutes ago; seems to be back now, though.
Title: Re: System Upgrade: Please Report Problems
Post by: tango22a on August 10, 2015, 08:44:47
Mike:

Still getting Red Hat and Fedora test page.

Using Windows 7 Pro and Firefox.
 

tango22a
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on September 15, 2015, 12:31:50
Good news all, the Wiki has *finally* been fixed and is back online.

Now to deal with last month's issues... ;) tango22a, when/where are you seeing the test page?
Title: Re: System Upgrade: Please Report Problems
Post by: tango22a on September 15, 2015, 13:42:57

Mike:

Only seem to get it periodically. But if I get it it's usually also found on my other computers also.
Thanks for replying.

tango22a
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on September 18, 2015, 08:01:09
I'm not sure it's system upgrade related, but I have been receiving this message since about 05:30 (Eastern):

     Connection Problems

     Sorry, SMF was unable to connect to the database. This may be caused by the server being busy. Please try again later.
Title: Re: System Upgrade: Please Report Problems
Post by: MCG on September 18, 2015, 11:14:26
Good news all, the Wiki has *finally* been fixed and is back online.

Looks like it has been hit by vandals already, and my log-in is not working.
Title: Re: System Upgrade: Please Report Problems
Post by: tango22a on September 18, 2015, 13:57:02

Mike:

It only seems to occur when I attempt to first access the site.

It occurred at approx 0515 this AM.

Sorry for being so vague.


tango22a


AFAIK Linux has never been installed on any of my computers, so I think it originates at your end of thinga.
Title: Re: System Upgrade: Please Report Problems
Post by: tango22a on September 18, 2015, 14:06:17

Mike:

Happened agai today twice in a row at 1300hrs.


tango22a
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on September 18, 2015, 17:53:26
This morning's issue was a problem with the database (upgrade gone slightly awry). All good now, though we did see a heavy load throughout the day that I will have to keep an eye on.

The Wiki: Sigh. I should have known the Children of the Internet would fall upon us. The accounts should be working again, and I have just finished reverting the Wiki database back to a clean backup image.

tango22a, your issue has me stumped. Does it only happen from one computer?
Title: Re: System Upgrade: Please Report Problems
Post by: tango22a on September 18, 2015, 17:58:15

Sorry Mike but it happens on all three.

tango22a
Title: Re: System Upgrade: Please Report Problems
Post by: George Wallace on September 18, 2015, 18:23:08
Looks like it has been hit by vandals already, and my log-in is not working.


The Wiki: Sigh. I should have known the Children of the Internet would fall upon us. The accounts should be working again, and I have just finished reverting the Wiki database back to a clean backup image.


Spent an hour or so playing in Wiki.  90% or more of the Wiki is now taken up by spam posts, and some Malicious Spammers are editing the Main Page, either through their ignorance of how wiki works or just to be malicious and only have their spam show. 

Another note on the wiki; Michael Dorash is the only admin for the wiki.  As he is no longer here, no one has the permissions to quickly DELETE 90% of the posts that are nothing but SPAM.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on September 21, 2015, 09:08:32
Spent an hour or so playing in Wiki.  90% or more of the Wiki is now taken up by spam posts, and some Malicious Spammers are editing the Main Page, either through their ignorance of how wiki works or just to be malicious and only have their spam show. 

Another note on the wiki; Michael Dorash is the only admin for the wiki.  As he is no longer here, no one has the permissions to quickly DELETE 90% of the posts that are nothing but SPAM.

George, I think the spam posts have been cleaned up, unless you've found more since I restored from backup. I did a cursory search and everything looked clean.

Although it doesn't show it in group membership, site DS should have administrative rights in the Wiki too.
Title: Re: System Upgrade: Please Report Problems
Post by: George Wallace on September 21, 2015, 09:31:15
I tried to Delete Spam posts, but could only edit like any other user.  No Delete button. 
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on September 21, 2015, 09:44:48
I tried to Delete Spam posts, but could only edit like any other user.  No Delete button.

OK, I'll look into that... but are you still seeing spam posts in the Wiki?
Title: Re: System Upgrade: Please Report Problems
Post by: George Wallace on September 21, 2015, 09:58:37
Don't see any Spam anymore.

PM sent.
Title: Re: System Upgrade: Please Report Problems
Post by: 211RadOp on September 24, 2015, 00:09:01
I've had the same military quote all week.

Quote
Old infantrymen don't die, they join the vanguard for the liberation of hell.

And "Today in Military History" is showing for 15 Sep.

Edit to add "Today..."
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on September 24, 2015, 08:11:31
Good catch, I believe I have fixed that too (may take a bit of time for the new info to start populating).
Title: Re: System Upgrade: Please Report Problems
Post by: dapaterson on October 06, 2015, 23:27:53
Header no longer shows "Unread messages" when I go to http://army.ca/forums.  However, my bookmark for unread messages still works.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on October 07, 2015, 11:17:57
Sometimes the header section is hidden, but can be expanded with the down arrow (see the screenshot, and click where my hastily drawn blue circle is).
Title: Re: System Upgrade: Please Report Problems
Post by: dapaterson on October 07, 2015, 12:29:25
Aha!  Good to know!

Could this be related to me accessing the site on multiple devices?  Are settings remembered across devices, or is it in a cookie on each machine?
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on October 07, 2015, 17:47:53
That settings is remembered across all devices, so you might have done it on your phone and then wondered why things looked different on your desktop. :)
Title: Re: System Upgrade: Please Report Problems
Post by: cupper on October 15, 2015, 22:28:33
Hey Mike.

Tried to award some milpoints tonight and when I hit the award button I got this error message:

Forbidden

You don't have permission to access /milpoints/assess.php on this server.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on October 16, 2015, 07:05:18
Just ran a quick test and it seems to be OK. I believe the watch dogs occasionally trigger on some of the data submitted, do you know which thread it was? Could be the topic title or something similar getting in the way.
Title: Re: System Upgrade: Please Report Problems
Post by: cupper on October 17, 2015, 11:39:58
Just ran a quick test and it seems to be OK. I believe the watch dogs occasionally trigger on some of the data submitted, do you know which thread it was? Could be the topic title or something similar getting in the way.

Here is the post I was going to reward.

http://army.ca/forums/index.php/topic,33365.msg1394965.html#msg1394965

Just tried again and it still blocked me out. But just gave you points in this thread and it worked.
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on October 17, 2015, 12:09:34
Here is the post I was going to reward.

http://army.ca/forums/index.php/topic,33365.msg1394965.html#msg1394965

Just tried again and it still blocked me out. But just gave you points in this thread and it worked.

Same for me, I could not give points to D&B on that thread, but I did to you on this one.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on October 19, 2015, 07:21:03
That's it... in this case it is because the thread title has quote marks in it, and the thread title is passed in as data when you submit the MilPoints assess form. Took a quick stab at fixing it, but that approach didn't help. I'll try to take a more detailed look later.
Title: Re: System Upgrade: Please Report Problems
Post by: cupper on October 19, 2015, 21:24:41
That's it... in this case it is because the thread title has quote marks in it, and the thread title is passed in as data when you submit the MilPoints assess form. Took a quick stab at fixing it, but that approach didn't help. I'll try to take a more detailed look later.

Gotta love the wonders of technology. Someday this internet thing is really going to take off.
Title: Re: System Upgrade: Please Report Problems
Post by: MCG on October 31, 2015, 23:31:31
I think you have an infestation problem.  There are bats crawling all over the site!
 :pumpkin:
Title: Re: System Upgrade: Please Report Problems
Post by: NFLD Sapper on October 31, 2015, 23:47:29
 :pumpkin: :BCat: :witch: :franksmonster: :vamp: :ghost: :raven:


Just get this guy in to get rid of them....

(https://upload.wikimedia.org/wikipedia/commons/1/11/Billy_the_Exterminator_2.jpg)
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on November 05, 2015, 14:42:31
Same for me, I could not give points to D&B on that thread, but I did to you on this one.

it, the MilPoints problem, is still there.

I tried to award points for this post (https://army.ca/forums/index.php/topic,108570.msg1398882.html#msg1398882).

But I got this:

          Forbidden

          You don't have permission to access /milpoints/assess.php on this server.

But I could award MilPoints for this one (http://army.ca/forums/index.php/topic,113982.msg1398887.html#msg1398887).

 :dunno:
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on November 19, 2015, 08:40:29
it, the MilPoints problem, is still there.

I tried to award points for this post (https://army.ca/forums/index.php/topic,108570.msg1398882.html#msg1398882).

But I got this:

          Forbidden

          You don't have permission to access /milpoints/assess.php on this server.

But I could award MilPoints for this one (http://army.ca/forums/index.php/topic,113982.msg1398887.html#msg1398887).

 :dunno:


And it's happened again, just this morning:

     Forbidden

     You don't have permission to access /milpoints/assess.php on this server.


I was trying to award -300 MilPoints.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on November 19, 2015, 09:15:32
OK, a minor change made which *may* (or may not) help this issue...
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on November 19, 2015, 09:43:05
OK, a minor change made which *may* (or may not) help this issue...


That fixed it for me, anyway, Mike. Thanks.  :salute:
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on November 19, 2015, 15:26:30
Fantastic, and the change made things a tiny bit more secure to boot.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on December 04, 2015, 13:40:55
Good news, I did a system upgrade last week and nobody noticed. :)
Title: Re: System Upgrade: Please Report Problems
Post by: milnews.ca on December 19, 2015, 09:55:47
I'm getting this message when I try to upload files (PDF or JPG, well within the size limits) ...

(https://Army.ca/forums/proxy.php?request=http%3A%2F%2Ftonyprudori.pbworks.com%2Fw%2Ffile%2Ffetch%2F103845285%2FCantUploadPDFscreen190851est-dec-2015.jpg&hash=f0b85d8d43c680e58410b9c2f5921970)

Anyone else having this problem?
Title: Re: System Upgrade: Please Report Problems
Post by: mariomike on December 19, 2015, 12:25:39
I'm getting this message when I try to upload files (PDF or JPG, well within the size limits) ...

Anyone else having this problem?

I get the same message,


An Error Has Occurred!

Cannot access attachments upload path!
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on December 19, 2015, 15:40:25
Thanks. I've been doing some prep work for the next upgrade of the forum software in the background and this was caught in the mix. Should be fixed now, I believe.
Title: Re: System Upgrade: Please Report Problems
Post by: milnews.ca on December 19, 2015, 21:10:03
Thanks. I've been doing some prep work for the next upgrade of the forum software in the background and this was caught in the mix. Should be fixed now, I believe.
Sorry, MB - just got the same message a minute or two ago trying to upload a jpg file  :(
Title: Re: System Upgrade: Please Report Problems
Post by: kratz on December 20, 2015, 15:29:28
I'm getting a HTTP 403 error when attempting to award points in the Home Equity Thread.
Title: Re: System Upgrade: Please Report Problems
Post by: George Wallace on December 20, 2015, 17:33:29
How many of you are using Windows 10?

Windows 10 just did an update in the last couple of days and has screwed up some of my Google Chrome access.  Perhaps the problem is a MicroSoft initiated one?
Title: Re: System Upgrade: Please Report Problems
Post by: NFLD Sapper on December 20, 2015, 17:47:50
How many of you are using Windows 10?

Windows 10 just did an update in the last couple of days and has screwed up some of my Google Chrome access.  Perhaps the problem is a MicroSoft initiated one?

Haven't noticed any issues yet with that George.....
Title: Re: System Upgrade: Please Report Problems
Post by: George Wallace on December 20, 2015, 19:58:37
LOL!   No sooner had I posted that, I logged off to see another Windows Update being installed.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on December 21, 2015, 06:16:23
As much as I wish I could blame Windows 10, it's definitely a server-side issue. Testing now... Seems to work.
Title: Re: System Upgrade: Please Report Problems
Post by: FJAG on December 22, 2015, 12:56:07
I use Windows 10 and Chrome with no issues on your site.

 :subbies:
Title: Re: System Upgrade: Please Report Problems
Post by: milnews.ca on December 22, 2015, 13:29:02
Sorry, MB - just got the same message a minute or two ago trying to upload a jpg file  :(
The latest - seems to be working now for uploading files.  Thx!
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on December 29, 2015, 17:50:45
it, the MilPoints problem, is still there.

I tried to award points for this post (https://army.ca/forums/index.php/topic,108570.msg1398882.html#msg1398882).

But I got this:

          Forbidden

          You don't have permission to access /milpoints/assess.php on this server.

But I could award MilPoints for this one (http://army.ca/forums/index.php/topic,113982.msg1398887.html#msg1398887).

 :dunno:


And it's back ... I tried to deduct 300 Milpoints from Kilo_302 (because I'm sure he's trolling in the politics thread, just trying to provoke reactions) but I got this message:

Forbidden

You don't have permission to access /milpoints/assess.php on this server.


Edited to add:

I went back and dedected 300 points and added the 5% warning, but with no comments, and it worked ...  :dunno:
Title: Re: System Upgrade: Please Report Problems
Post by: kratz on January 13, 2016, 05:37:56
ref:http://navy.ca/milpoints/assess.php?msg=1410248

I attempted to offer Count 300mp, but the system would not allow it.
Title: Re: System Upgrade: Please Report Problems
Post by: garb811 on January 22, 2016, 19:25:41
Quote
Forbidden

You don't have permission to access /milpoints/assess.php on this server.

Still broken...

URL was http://army.ca/milpoints/assess.php?msg=1413065
Title: Re: System Upgrade: Please Report Problems
Post by: George Wallace on January 27, 2016, 10:48:17
Microsoft Edge has problems:

One problem that I have found is the emoticons.  To use them if you are using Edge, you need to copy the link to the emoticon and then type [ img ] before the link, the link [ https://army.ca/forums/Smileys/Armyca/helmetashamed.gif ] and then  [ /img ] after the link to get (https://army.ca/forums/Smileys/Armyca/helmetashamed.gif) . 

It will not accept you simply clicking on the emoticon that you wish to use.

It also has problems with quotes:

It has problems with a post that has a quote within a quote which has an affect that seems to be that "two negatives cancel each other out".  This will leave an affect where when you quote that reply, it will include part of the quoted posts within the reply.

Title: Re: System Upgrade: Please Report Problems
Post by: dangerboy on August 08, 2017, 01:53:47
It may be because I am outside of Canada right now and mostly using a VPN but I am getting a lot of "Connection Problems, SMF unable to connect to database" errors. This has been happening the last couple of days.
Title: Re: System Upgrade: Please Report Problems
Post by: EpicBeardedMan on August 08, 2017, 02:07:28
It may be because I am outside of Canada right now and mostly using a VPN but I am getting a lot of "Connection Problems, SMF unable to connect to database" errors. This has been happening the last couple of days.

Same here.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on August 08, 2017, 09:28:22
It's a server side issue, nothing to do with VPN usage. We are getting a lot of traffic from unexpected locations, so I am adding a bit more security.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on August 08, 2017, 10:02:41
Sorry about the outage... took some drastic steps to lock things down and upgraded a variety of security tools. Please let me know if there are issues.
Title: Re: System Upgrade: Please Report Problems
Post by: SeaKingTacco on August 08, 2017, 14:58:53
Took me well over an hour to get in today. Outside Canada, too.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on August 08, 2017, 15:20:11
Changes this morning increased security, but apparently not performance. I will continue to investigate.
Title: Re: System Upgrade: Please Report Problems
Post by: Scott on August 08, 2017, 16:24:30
Great time to remind everyone that subscribing or donating helps with all of this.

Title: Re: System Upgrade: Please Report Problems
Post by: Colin P on August 09, 2017, 15:50:45
Lot's of SMP connection errors this morning
Title: Re: System Upgrade: Please Report Problems
Post by: SeaKingTacco on August 09, 2017, 18:09:58
Took nearly 4 hours to get in today from overseas. SMP errors or just hanging up at the home page.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on August 10, 2017, 06:36:04
Some database tweaks and updates this morning, let's see if it helps. Or hurts. :)
Title: Re: System Upgrade: Please Report Problems
Post by: SeaKingTacco on August 10, 2017, 12:46:25
Still hanging up at the home page from overseas. No SMF errors, yet.
Title: Re: System Upgrade: Please Report Problems
Post by: jollyjacktar on August 10, 2017, 13:36:02
You're back... :)
Title: Re: System Upgrade: Please Report Problems
Post by: PMedMoe on August 10, 2017, 15:51:47
I'm getting a fair amount of lag recently.
Title: Re: System Upgrade: Please Report Problems
Post by: George Wallace on August 10, 2017, 17:50:59
Lot's of SMP connection errors this morning

This is the first time I have been able to connect in two days.
Title: Re: System Upgrade: Please Report Problems
Post by: Fishbone Jones on August 10, 2017, 18:43:25
This is the first time I have been able to connect in two days.

Thank god for small miracles, eh George.  :rofl:
Title: Re: System Upgrade: Please Report Problems
Post by: George Wallace on August 10, 2017, 21:32:00
Thank god for small miracles, eh George.  :rofl:

Thanks RG.....then I got this right after your post:

Connection Problems
Sorry, SMF was unable to connect to the database. This may be caused by the server being busy. Please try again later.
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on August 11, 2017, 08:07:04
Some database tweaks and updates this morning, let's see if it helps. Or hurts. :)

I've had quick reactions and no problems for the past 24 hours+, Mike ... that was after a few days of slow actions and only intermittent access, as other have reported. (Using Chrome on a Mac (OSX) all up to date.)
Title: Re: System Upgrade: Please Report Problems
Post by: Simian Turner on August 11, 2017, 10:23:01
This is the first time I have been able to connect in two days.

First successful log-in in 3 days for me, I am glad to be able to catch up on the threads. 
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on February 13, 2018, 09:46:54
Folks,

A significant server upgrade was completed this morning, as always please let me know if there are any residual issues.


Cheers
Mike
Title: Re: System Upgrade: Please Report Problems
Post by: jollyjacktar on February 13, 2018, 10:23:19
Thanks, Mike.  Glad to see you're back.
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on February 13, 2018, 15:36:21
Looks good so far, Mike ...

... and I can edit my posts, now ... IF I use the "Modify" button near the top, but if I use the yellow Edit button, near the bottom I cannot ~ when I press save nothing happens.

___
P.S. Using Opera on a Mac, both up to date.
Title: Re: System Upgrade: Please Report Problems
Post by: Rheostatic on February 20, 2018, 10:06:14
It seems the wap2 login page (https://army.ca/forums/index.php?action=login;wap2) doesn't work. After attempting to login I get the following error message:
Quote
An Error Has Occurred!

Your session timed out while posting. Please go back and try again.
I have to return to full version to login.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on February 20, 2018, 11:29:19
... and I can edit my posts, now ... IF I use the "Modify" button near the top, but if I use the yellow Edit button, near the bottom I cannot ~ when I press save nothing happens.

The lower Edit button triggers inline editing... some browsers may not like it. Personally I don't like or use that method, it's always seemed a bit flaky.

It seems the wap2 login page (https://army.ca/forums/index.php?action=login;wap2) doesn't work. After attempting to login I get the following error message: I have to return to full version to login.

Works OK for me, you may have to clear your Army.ca related cookies and try again.
Title: Re: System Upgrade: Please Report Problems
Post by: kratz on March 08, 2018, 11:46:26
Advertisement bars have been added to the top and bottom of the screen again ?
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on March 08, 2018, 12:11:16
They never left, but it's possible your ad blocker isn't working. :)
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on March 08, 2018, 13:01:24
I have made some changes to the ad code, it may result in some new stuff, we will give it a shot and see if the lemon is worth the squeeze.
Title: Re: System Upgrade: Please Report Problems
Post by: George Wallace on March 08, 2018, 15:04:17
I have made some changes to the ad code, it may result in some new stuff, we will give it a shot and see if the lemon is worth the squeeze.


AH!

So site members are not posting ads in their posts?.....It is your new update.
Title: Re: System Upgrade: Please Report Problems
Post by: jollyjacktar on March 09, 2018, 08:47:04
I'm getting ads all of a sudden.  This shouldn't be happening, what gives?
Title: Re: System Upgrade: Please Report Problems
Post by: NFLD Sapper on March 09, 2018, 09:40:21
Getting ads when viewing on the DWAN
Title: Re: System Upgrade: Please Report Problems
Post by: Journeyman on March 09, 2018, 10:27:17
I'm perfectly happy with the ads if it helps Mike pay the bills.   :cheers:
Title: Re: System Upgrade: Please Report Problems
Post by: NFLD Sapper on March 09, 2018, 10:45:55
I'm perfectly happy with the ads if it helps Mike pay the bills.   :cheers:

But as subscribers we are not supposed to see them.....
Title: Re: System Upgrade: Please Report Problems
Post by: jollyjacktar on March 10, 2018, 19:07:52
I am still being bombarded with ads both at work and home.  This has only cropped up a couple of days ago.
Title: Re: System Upgrade: Please Report Problems
Post by: PMedMoe on March 10, 2018, 19:13:32
I am still being bombarded with ads both at work and home.  This has only cropped up a couple of days ago.

Okay, so it's not just me then...
Title: Re: System Upgrade: Please Report Problems
Post by: BeyondTheNow on March 11, 2018, 03:00:41
Okay, so it's not just me then...

Yes, there’s ads everywhere all of a sudden, even on mobile—Signed-in as a subscriber or not.
Title: Re: System Upgrade: Please Report Problems
Post by: Fishbone Jones on March 11, 2018, 06:03:59
Getting ads on PuffinPro, Android Samsung Galaxy. 10.1 Latest upgrades on all.
Title: Re: System Upgrade: Please Report Problems
Post by: GAP on March 11, 2018, 13:07:55
I am not seeing any ads....
Title: Re: System Upgrade: Please Report Problems
Post by: Fishbone Jones on March 11, 2018, 17:37:09
I'm seeing them randomly here and there on my desktop

Windows 10
Puffin browser for Windows.
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on March 11, 2018, 18:12:08
No ads here, either: MacOS High Sierra (10.13.3) and Opera browser.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on March 16, 2018, 10:53:09
I'll double check the code. Subscribers should not be seeing ads, but it seems like some/all still are.  ???
Title: Re: System Upgrade: Please Report Problems
Post by: BeyondTheNow on March 16, 2018, 12:17:54
I'll double check the code. Subscribers should not be seeing ads, but it seems like some/all still are.  ???

Here are a few examples if it helps...just a couple of different threads/pages while logged in, as well as very large ads underneath the main body which I didn’t snapshot.
Title: Re: System Upgrade: Please Report Problems
Post by: dangerboy on March 16, 2018, 12:25:43
When I access the site at home (Windows 10 + Google Chrome) I don't see any ads, however if I access the site on the DWAN I get the ads.
Title: Re: System Upgrade: Please Report Problems
Post by: kratz on March 16, 2018, 12:51:13
For the past 9 days, I've had ads:
- top of all pages, on my laptop
- top and bottom of my smartphone and tablet


Title: Re: System Upgrade: Please Report Problems
Post by: PMedMoe on March 16, 2018, 13:08:37
Getting them on my cellphone both in Google Chrome and Samsung internet.
Title: Re: System Upgrade: Please Report Problems
Post by: dangerboy on March 16, 2018, 13:15:26
I think the system knows I am single and wants to change that as I am getting this ad a lot

Title: Re: System Upgrade: Please Report Problems
Post by: kratz on March 20, 2018, 15:26:25
Ok,

I'm a paying member.
There's not even an election. Do we need political advertisements?  :rofl:

Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on March 22, 2018, 17:13:04
Fixed, subscribers no longer see ads. Sorry for the confusion!
Title: Re: System Upgrade: Please Report Problems
Post by: jollyjacktar on March 22, 2018, 17:21:32
 :salute:
Title: Re: System Upgrade: Please Report Problems
Post by: PMedMoe on March 22, 2018, 17:45:26
Fixed, subscribers no longer see ads. Sorry for the confusion!

Thanks!! :)
Title: Re: System Upgrade: Please Report Problems
Post by: PMedMoe on March 28, 2018, 22:47:18
A glitch I get every once in a while: if I click on "show unread posts" nothing come up but if I click on "show new replies to your posts" I get the list of new replies to topics I've posted in.  Kind of weird...  ???
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on March 29, 2018, 08:08:05
Show unread posts (https://army.ca/forums/index.php?action=unread) has an implied "since your last visit" tacked on the end, whereas show unread replies (https://army.ca/forums/index.php?action=unreadreplies) will show topics you have posted in with new replies no matter how old. You can show all unread posts (https://army.ca/forums/index.php?action=unread;all;start=0) if you really want to be overwhelmed. :) (I have 95 pages of unread topics!)
Title: Re: System Upgrade: Please Report Problems
Post by: OldTanker on March 29, 2018, 11:47:23
Mike, just a quick comment. Notwithstanding the above discussion about ads, I've been very impressed with how well the site has been working since you did your magic a while ago. Just some positive feedback.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on March 29, 2018, 12:21:19
Thanks OldTanker! I can certainly remember a time - not that long ago - when we were seeing near daily issues with server stability and access. Not so any more, I am happy to say!

And yes, Fate has been officially Tempted. :)


Cheers
Mike
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on June 11, 2018, 19:43:12
Database upgrade complete, please report any problems.

Cheers
Mike
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on October 22, 2018, 19:40:41
Another day, another server upgrade. Please report any issues. Working on the weird text at the top of every page right now...
Title: Re: System Upgrade: Please Report Problems
Post by: dapaterson on October 22, 2018, 20:05:32
Win 10 / Chrome: Not seeing anything odd.
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on October 23, 2018, 11:26:45
Mac, OSX Mojave (10.14) / Chrome ... everything seems just fine. :salute:
Title: Re: System Upgrade: Please Report Problems
Post by: garb811 on October 26, 2018, 16:57:17
Mike:

This post is showing a broken image on my computer (Win10, IE11) yet shows just fine on my phone.

https://army.ca/forums/index.php/topic,123289.msg1552329.html#msg1552329 (https://army.ca/forums/index.php/topic,123289.msg1552329.html#msg1552329)
Title: Re: System Upgrade: Please Report Problems
Post by: reverse_engineer on October 26, 2018, 17:14:33
I posted a request to have the Adam Picard thread unlocked and it seems to have vanished. Server issues, Mike?

Cyber is a strange domain.

SD
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on November 01, 2018, 14:09:12
garb11, the image is hosted here (https://www.deseretnews.com/images/article/hires/700467514/700467514.jpg) so it may have been an issue with their server. Seems to load OK for me. Might be that the site is blocked by whatever network your PC is connected to (e.g. DWAN), but loads over the unrestricted cell network.

standingdown, I believe this is the thread: https://army.ca/forums/index.php/topic,108622.0.html
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on November 03, 2018, 07:14:49
Another major upgrade this morning, please let me know if there are issues once again. :)

Thanks!
Mike
Title: Re: System Upgrade: Please Report Problems
Post by: Target Up on November 03, 2018, 09:14:05
One "server too busy" lockout at approx 0600 MST.
Title: Re: System Upgrade: Please Report Problems
Post by: Retired AF Guy on November 03, 2018, 10:17:43
Win 10 , latest version of Firefox and several security add-ons and so far no problems.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on November 03, 2018, 16:42:05
Yeah, we are seeing some performance issues, I'm chasing them down.
Title: Re: System Upgrade: Please Report Problems
Post by: dangerboy on November 04, 2018, 11:48:16
I am getting a few ERR_TIMED_OUT messages asying site can't be reached  army.ca took too long to respond. It might be due to my VPN slowing things down.
Title: Re: System Upgrade: Please Report Problems
Post by: NFLD Sapper on November 04, 2018, 12:17:32
I am getting a few ERR_TIMED_OUT messages asying site can't be reached  army.ca took too long to respond. It might be due to my VPN slowing things down.

Been getting the same... Chrome Version 70.0.3538.77 Windows 10 Ver 1809 OS build 17763.55
Title: Re: System Upgrade: Please Report Problems
Post by: BeyondTheNow on November 04, 2018, 17:55:29
Website unable to connect notification or timing out. iPhone, safari, wi-fi & LTE.
(This login went smoothly, the last unsuccessful login attempt was approximately 1530 EST)
Title: Re: System Upgrade: Please Report Problems
Post by: FJAG on November 04, 2018, 20:46:50
I am getting a few ERR_TIMED_OUT messages asying site can't be reached  army.ca took too long to respond. It might be due to my VPN slowing things down.

Same here Saturday afternoon on Win10/Chrome. Fine today.

 :cheers:
Title: Re: System Upgrade: Please Report Problems
Post by: Larry Strong on November 05, 2018, 12:06:54
It won’t keep me logged in on a IPhone. I have to re-log in each time I visit.
Title: Re: System Upgrade: Please Report Problems
Post by: BeyondTheNow on November 08, 2018, 19:50:55
Hey Mike, still having problems at least once a day getting onto the site. Both from work PC & iPhone
Title: Re: System Upgrade: Please Report Problems
Post by: FJAG on November 08, 2018, 19:57:16
Hey Mike, still having problems at least once a day getting onto the site. Both from work PC & iPhone

Same kinda - I always get on but sometimes during the middle I get a "site unavailable".

 :cheers:

Title: Re: System Upgrade: Please Report Problems
Post by: Larry Strong on November 08, 2018, 20:23:22
I-phone drops me after changing the page...I can go back 30 secs later and have to log in again.....



Cheers
Larry
Title: Re: System Upgrade: Please Report Problems
Post by: Bruce Monkhouse on November 09, 2018, 15:59:38
I-phone drops me after changing the page...I can go back 30 secs later and have to log in again.....



Cheers
Larry

Hmm....a pinball site I frequent just had those same problems.   It was a DNS attack from China
Title: Re: System Upgrade: Please Report Problems
Post by: Larry Strong on November 09, 2018, 20:02:40
Hmm....a pinball site I frequent just had those same problems.   It was a DNS attack from China

Ok, the computer neophyte in me asks......is this coming from my end, or yours.........


Cheers
Larry
Title: Re: System Upgrade: Please Report Problems
Post by: donaldk on November 10, 2018, 01:11:03
Been hard to get on this site... seems that the site gets less reliable as the upgrades go on (although other posts indicate a coincidental DNS attack).  Hiding it being a cloud DNS service (like CloudFlare) might assist with this.  If it is slow I am going to try and kick my DNS over to 1.1.1.1 and see what happens.
Title: Re: System Upgrade: Please Report Problems
Post by: dapaterson on November 10, 2018, 01:17:46
I use 8.8.8.8 for DNS (Google) and have no problems.

When at work, I can't select my own DNS, and occasionally have access issues to multiple sites, not just army.ca.
Title: Re: System Upgrade: Please Report Problems
Post by: Target Up on November 13, 2018, 14:49:41
Lots of "site can't be reached" errors today on Chrome and win 10.
Title: Re: System Upgrade: Please Report Problems
Post by: Retired AF Guy on November 13, 2018, 17:52:12
I had problems trying to access army.ca this afternoon. At first I got a box saying about not being able to access system and that it was a "Database Error."

Closed my browser (Firefox) and tried again. Got a white field saying "Connection timed out" and a message at the bottom saying "Performing a TLS handshake with army.ca" then "Timed out."

Waited a minute or so and tried again and everything loaded no problems.
Title: Re: System Upgrade: Please Report Problems
Post by: kkwd on November 13, 2018, 18:07:53
I was getting "database error" for quite the while. I used another browser and accessed the site without logging in and I could view the posts. I came back to the logged in browser and it gave me "database error" again.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on November 14, 2018, 10:27:38
There are still some issues with the site, related to the upgrade. The web service crashes and hangs on a pretty regular basis. It's set to automatically restart but still causes a couple minutes of downtime at each crash.

I may have to rebuild the server from scratch at some point.   :-\
Title: Re: System Upgrade: Please Report Problems
Post by: donaldk on November 23, 2018, 02:44:26
Had a very nasty glitch (using Opera 56.0.3051.104) where edits to a post caused a new post versus the edit to take hold on the original. I have used Opera often in the past however it could be part to blame.  The offending duplicates were already nuked by the mods (thank you).

https://army.ca/forums/index.php?reportsent;topic=129227.msg1554488#msg1554488
Title: Re: System Upgrade: Please Report Problems
Post by: dangerboy on November 28, 2018, 11:55:10
It might be just the DWAN being difficult but I keep on getting this message when trying to access the site:

The SSL handshake could not be performed.

Le 'handshake' SSL n'a pas pu être effectué.
Host:/Hôte www.army.ca
Reason:/Raison: error:1409442E:SSL routines:ssl3_read_bytes:tlsv1 alert protocol version:SSL error at server handshake:state 25:Application response 500 handshakefailed
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on December 02, 2018, 14:55:20
OK folks, did a quick server rebuild, it may help with the issues we are seeing. If not, I will have to actually scrap the current server and build a new  one from scratch. That'll take some time, and there isn't much of that in my schedule these days, so please bear with me!

Thanks
Mike
Title: Re: System Upgrade: Please Report Problems
Post by: Brihard on December 02, 2018, 16:25:28
I’ve had a lot of on-and-off difficulty getting the site to load earlier today, FWIW. Though that might have been the server work you were doing?
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on December 02, 2018, 21:51:23
Yes and no. The server has been crashing almost hourly in recent days, so it was more likely that. No crashes since the rebuild, which is promising.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on December 03, 2018, 11:26:48
Stats for November... worst we have had in a long time:

CHECK NAME   UPTIME   DOWNTIME   OUTAGES   RESPONSE TIME
Army.ca Alive   92.91%   51h 05m 22s   554   680 ms

So far the "light" rebuild of yesterday seems to have addressed the stability issues though, so December is shaping up to be much better.

Thanks for your patience as always.
Title: Re: System Upgrade: Please Report Problems
Post by: BeyondTheNow on December 03, 2018, 12:36:19
Stats for November... worst we have had in a long time:

CHECK NAME   UPTIME   DOWNTIME   OUTAGES   RESPONSE TIME
Army.ca Alive   92.91%   51h 05m 22s   554   680 ms

So far the "light" rebuild of yesterday seems to have addressed the stability issues though, so December is shaping up to be much better.

Thanks for your patience as always.

There's definitely been an improvement, thanks Mike.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on December 03, 2018, 13:56:34
Agreed, I was getting crash notifications every hour (or sometimes many per hour) before, now there are none. I have seen a small spike in server load (~20) once since the rebuild, but nothing compared to the 100+ load we were often seeing before. Fingers crossed I haven't broken something else in the process. :)


Cheers
Mike
Title: Re: System Upgrade: Please Report Problems
Post by: Target Up on December 03, 2018, 15:40:39
Two "server under high stress" warnings in five attempts this afternoon.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on December 03, 2018, 20:30:48
Chased down a high CPU issue and either fixed it... or didn't. :)
Title: Re: System Upgrade: Please Report Problems
Post by: NFLD Sapper on December 03, 2018, 20:44:47
At approx 2100hrs NDT had this error might have been related to your tinkering:

Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on February 02, 2019, 06:00:11
Well folks, yesterday I activated a new security feature, which caused some problems. For those who care, I enabled TLSv3, which is the latest encryption protocol. It's the "s" in https. Currently, just about everywhere uses TLSv2, but I enabled v3 in addition. The problems stemmed from a few issues, but basically 2 big causes. If you use an old browser it won't support TLSv3. I strongly advise you update! :D Also, TLSv3 cannot be decrypted by proxies like TLSv2 can be, so most work sites (including DND) block it because they can't see what you're doing.

I've turned it off for now, but I will work to find a way, as it provides increased security capabilities.


Cheers
Mike
Title: Re: System Upgrade: Please Report Problems
Post by: BeyondTheNow on February 02, 2019, 07:21:32
Well folks, yesterday I activated a new security feature, which caused some problems. For those who care, I enabled TLSv3, which is the latest encryption protocol. It's the "s" in https. Currently, just about everywhere uses TLSv2, but I enabled v3 in addition. The problems stemmed from a few issues, but basically 2 big causes. If you use an old browser it won't support TLSv3. I strongly advise you update! :D Also, TLSv3 cannot be decrypted by proxies like TLSv2 can be, so most work sites (including DND) block it because they can't see what you're doing.

I've turned it off for now, but I will work to find a way, as it provides increased security capabilities.


Cheers
Mike

Thanks for the info Mike. I first noted I couldn’t access any of our sites yesterday at around 09-0930 EST from my mobile device. I continued to check approx once or twice an hour from both my phone and work computer throughout the day with no luck. I noticed I could access it again at around 18-1830.

Your information explains work access difficulties (the DWAN gets angry at internet activity very easily ;) ), but I’m surprised my mobile device was affected. I haven’t done the most recent iOS update, but otherwise I wouldn’t consider anything out of date. Hopefully you’re able to work around things, as I don’t think more security is a bad thing. (Although it would be lousy not being able to access the site from work. It’s a great lunch-hour and/or slow-day filler for me.)
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on February 02, 2019, 07:55:27
A big part of the issue was that yesterday, I enabled only TLSv3. This morning I enabled both v2 and v3, so folks should have better luck. :)
Title: Re: System Upgrade: Please Report Problems
Post by: Journeyman on February 02, 2019, 09:11:51
I first noted I couldn’t access any of our sites yesterday at around 09-0930 EST from my mobile device.
I had the opposite situation;  no access with laptop, but I could get in via the cell phone.

So I guess I have to act on those irritating spams that pop-up saying "Do you want to switch to Chrome?" to update the browser.  ;)
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on February 02, 2019, 10:51:11
... I first noted I couldn’t access any of our sites yesterday at around 09-0930 EST from my mobile device. I continued to check approx once or twice an hour from both my phone and work computer throughout the day with no luck. I noticed I could access it again at around 18-1830.
...


That parallels my experience: I don't know what time I noticed I couldn't access it, mid-afternoon I think ... but I did try with both my Mac (using both Chrome and Safari) and with my iPhone, again using both Chrome and Safari. I did make sure both browsers were up to date on both devices. Then, at about 1830 Hrs, Bingo!
Title: Re: System Upgrade: Please Report Problems
Post by: NFLD Sapper on February 02, 2019, 10:53:42
Well folks, yesterday I activated a new security feature, which caused some problems. For those who care, I enabled TLSv3, which is the latest encryption protocol. It's the "s" in https. Currently, just about everywhere uses TLSv2, but I enabled v3 in addition. The problems stemmed from a few issues, but basically 2 big causes. If you use an old browser it won't support TLSv3. I strongly advise you update! :D Also, TLSv3 cannot be decrypted by proxies like TLSv2 can be, so most work sites (including DND) block it because they can't see what you're doing.

I've turned it off for now, but I will work to find a way, as it provides increased security capabilities.


Cheers
Mike

Site works today via DWAN...yesterday not so much...
Title: Re: System Upgrade: Please Report Problems
Post by: PMedMoe on February 02, 2019, 11:07:03
I couldn't load the site from my bookmark but could if I Googled it.
Title: Re: System Upgrade: Please Report Problems
Post by: Rifleman62 on February 02, 2019, 11:23:09
No problems here in AZ.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on February 02, 2019, 18:40:35
Hopefully green across the board as of today. If you still have issues please let me know! (Somehow...)
Title: Re: System Upgrade: Please Report Problems
Post by: BeyondTheNow on May 10, 2019, 02:43:55
Hi Mike,

As far as I’m aware you haven’t been doing any work/upgrading on the server lately, but figured I’d still report here in case anyone is experiencing the same.

The past approx 5 weeks has seen me getting the attached error with increased frequency when logging in or out, or both. There doesn’t seem to be a consistent pattern of time of day, work or home, or wifi or not. But sometimes it’s been taking quite a few tries to log in. (It doesn’t bother me, really, when logging out.)
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on May 10, 2019, 17:20:32
That message usually appears when you have multiple tabs open doing multiple things at once.

For example if I'm drafting a post, and then open up a new tab to browse the forums, I'm likely to get that message.
Title: Re: System Upgrade: Please Report Problems
Post by: BeyondTheNow on May 10, 2019, 17:51:00
That message usually appears when you have multiple tabs open doing multiple things at once.

For example if I'm drafting a post, and then open up a new tab to browse the forums, I'm likely to get that message.

Ah ok, thanks. Is there a possibility private browsing could be the culprit where mobile is concerned? Multiple windows, apps, tabs, or otherwise trying to do multiple things at once isn’t taking place when I’m on my phone. (I’m one of those people who does everything possible to save battery life, so closes things completely when done.)

I get it more frequently on my cell than at work on the PC, but I can see that being more of a problem at work when I have multiple programs and a few tabs open.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on May 11, 2019, 12:55:43
Yeah, incognito/private browsing may also cause that issue in some cases.
Title: Re: System Upgrade: Please Report Problems
Post by: BeyondTheNow on May 11, 2019, 19:07:53
Thanks Mike
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on June 11, 2019, 13:10:36
Good news folks, I moved us to a new, improved database server, and pre-paid the next 3 years. Performance should be a bit better now, and as always if you have any issues just let me know.


Cheers
Mike
Title: Re: System Upgrade: Please Report Problems
Post by: BeyondTheNow on June 27, 2019, 12:22:31
Hi Mike,

There seems to be a lot of "...cannot connect to the server..." and "...server busy..." messages the past couple of days, both from work and home, as well as the search error.
Title: Re: System Upgrade: Please Report Problems
Post by: FJAG on June 27, 2019, 14:34:04
Hi Mike,

There seems to be a lot of "...cannot connect to the server..." and "...server busy..." messages the past couple of days, both from work and home, as well as the search error.

Ditto for yesterday.

WR
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on June 27, 2019, 15:17:54
Thanks, I'll do some digging and see what I can find.
Title: Re: System Upgrade: Please Report Problems
Post by: dapaterson on July 12, 2019, 20:40:36
Mike, I'm getting very delayed TapaTalk notifications.  For example, I got an email alert of a PM at 1800, but the TapaTalk notification just came in now.  (I'm assuming it's an issue with the backend and not my phone.)
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on July 19, 2019, 04:33:29
Mike, I'm getting very delayed TapaTalk notifications.  For example, I got an email alert of a PM at 1800, but the TapaTalk notification just came in now.  (I'm assuming it's an issue with the backend and not my phone.)

Just upgraded the Tapatalk API here - it was a minor upgrade from 4.5.1 to 4.5.2, so it may not have any effect, but let me know if it makes things better/worse/no change.


Cheers
Mike
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on August 18, 2019, 07:53:29
Folks,

Replaced the SSL/TLS certificates with a new breed, should be no issues but let me know if you have any troubles.


Cheers
Mike
Title: Re: System Upgrade: Please Report Problems
Post by: Target Up on October 09, 2019, 08:43:37
Unable to access the site from my iphone using either google or safari, it tells me I am banned. When I try to log in it tells me my user name does not exist. On laptop and ipad all appears to be business as usual.
Title: Re: System Upgrade: Please Report Problems
Post by: Journeyman on October 09, 2019, 09:17:53
I couldn't log on 0500-0600 ET.  I just got the generic "Site not available."
Title: Re: System Upgrade: Please Report Problems
Post by: garb811 on October 09, 2019, 10:05:51
I was just able to login on my phone after getting the site unavailable earlier. Looks like it self resolved.
Title: Re: System Upgrade: Please Report Problems
Post by: Good2Golf on November 03, 2019, 11:19:47
In Desktop View, don't see the two "Show updated posts since your last visit" and "View latest replies to your posts" search options in the upper menu.  Do see them in the Mobile View upper-right menu drop down list.  Not sure if a glitch on my my own machine.

Cheers
G2G
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on November 16, 2019, 07:41:42
Folks, we have been having some intermittent issues with the site crashing a few times throughout the day. I have performed a major OS upgrade on the server, please let me know if you see any issues. Hopefully this will resolve the crashing issue. (And not introduce some other issue!)
Title: Re: System Upgrade: Please Report Problems
Post by: dapaterson on December 09, 2019, 22:01:23
Glad to see the site back up - I was undergoing withdrawal symptoms.

Couldn't even TRACERT earlier this evening...
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on December 10, 2019, 05:21:36
Folks,

Sorry about the site issues, we encountered severe performance issues of an unknown source. It did not appear to be related to a spike in site traffic, but most likely a server software or configuration issue. I have upgraded the server and refreshed all software packages to see if this will resolve the issue. As I'm typing this, the server's performance is creeping up once again, so I am not convinced the issue is resolved. I may have to rebuild the server from scratch, but don't likely have the time to do so today. Will keep you updated as I learn more.


Cheers
Mike
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on December 11, 2019, 05:33:53
Update: Progress is being made but issues remain.
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on December 11, 2019, 05:47:39
I believe we have finally reached a level of stability. Server is rebuilt and many changes made, so please let me know when you find things not working.

Thanks for your patience all, I know it has been a frustrating few days!
Title: Re: System Upgrade: Please Report Problems
Post by: Bruce Monkhouse on December 11, 2019, 07:52:18
Thanks Mike!!
Title: Re: System Upgrade: Please Report Problems
Post by: milnews.ca on December 11, 2019, 08:18:57
Thanks Mike :salute:
Title: Re: System Upgrade: Please Report Problems
Post by: Bruce Monkhouse on December 11, 2019, 08:34:47
Thanks my friend
Title: Re: System Upgrade: Please Report Problems
Post by: whiskey601 on December 11, 2019, 12:26:34
Thank you Mike!
Title: Re: System Upgrade: Please Report Problems
Post by: Larry Strong on December 11, 2019, 12:29:16
Thank you Mike :salute:


Cheers
Larry
Title: Re: System Upgrade: Please Report Problems
Post by: Old Sweat on December 11, 2019, 12:45:44
To paraphrase: Mike does the difficult right away; the impossible takes a little longer.  :salute:
Title: Re: System Upgrade: Please Report Problems
Post by: tomahawk6 on December 11, 2019, 14:13:45
Thanks,Mike !!  :salute:
Title: Re: System Upgrade: Please Report Problems
Post by: E.R. Campbell on December 12, 2019, 08:33:45
To paraphrase: Mike does the difficult right away; the impossible takes a little longer.  :salute:

 :ditto:
Title: Re: System Upgrade: Please Report Problems
Post by: Mike Bobbitt on December 12, 2019, 12:13:08
Thanks all. Still making some tweaks and fixes as time allows, but I am feeling comfortable we are "stable" for the time being. Appreciate all of your patience and support.


Cheers
Mike
Title: Re: System Upgrade: Please Report Problems
Post by: GAP on December 12, 2019, 14:24:08
To paraphrase: Mike does the difficult right away; the impossible takes a little longer.  :salute:

 :ditto: