New Feature: Contact Staff

[Mike Bobbitt]

Folks,

An idea came to us from a user to add a new menu item to make it easier to contact a Staff member who is currently online. We thought it was a great idea so we've added it to the menu. There is now a "Contact Staff" item on the menu bar, and it shows only Staff who are currently online. The list is sorted with the "most recent" Staff at the top, and clicking on a DS's name will take you directly to the PM form.

The generic "Contact Us" link at the top needs some work still, but the general concept is there.

If you have any questions, problems or suggestions... just let us know!


Cheers
Mike

 

[Mike Baker]

Mike, another great idea for the site. I hope it works well. Thanks.

 

[geo]

Great idea!
Thanks much

 

[3rd Herd]

Great idea!
Thanks much

Echoed
Wondering what that was at first then thought to check new topics.

 

[Timmy!]

Great idea Mike. Some one earned a beer.

Regards,
TN2IC

 

[navymich]

If you have any questions, problems or suggestions... just let us know!

I know the all-member-online at the bottom of the home page is set for 1/2 hour.  My suggestion is to have the Contact staff set for 15 mins.  My thought behind this is that typically, if a DS isn't active after 15 mins, they might not be back right away if they haven't logged off, and therefore if the question/comment that was put to them was of a priority matter, the member isn't then having to repeat it to another current member.  Some might say just to pick the top DS on the list as they are the most current as Mike says, but I'm sure there are others, like myself, who are either more comfortable with certain mods, or just have a better report with them.

 

[armyvern]

Mich,

They can always check the mods profile to see the time "Last active." That should tell them whether the half hour is winding down or whether the mod is actually "active."

 

[armyvern]

Mich,

They can always check the mods profile to see the time "Last active." That should tell them whether the half hour is winding down or whether the mod is actually "active."

And thinking about that a bit more ...

Perhaps if clicking on the "Staff Contact List" above took the member directly to the mods profile (instead of the PM screen), users would be able to see the "last active" time right away, and then simply scroll down and click on the glowing green PM button to send the PM if they are satisfied.

That might work.  ???

 

[mudrecceman]

Nice feature.  Mike sounds like you almost have the beginnings of a CCB (Configuration Control Board...) on the go now!

 

[deedster]

Good work Mike!
Nice feature.

 

[George Wallace]

Re: Hwy 401 East...
With all due respect, and in honor of our fallen soldiers, why are we not dedicating and re-naming our new CANADIAN AIRCRAFT after ALL our Canadian soldiers ? In our books they should all be considered "heroes" for having the courage to risk their lives and ... 

I do not understand how we can dedicate this stretch of Hwy 401 to our fallen soldiers when in reality it was recently named the WORST and MOST DANGEROUS Hwy in Canada. 

  :cdnsalute:

???

I am missing something here. 

 

[Mike Bobbitt]

Too slow George, I already split moved and merged it. I gotta take my victories when I can, you guys are normally way ahead of me.

 

[Good2Golf]

Mike, I like the feature...gives folks a choice (not that it's needed, but perception is reality, right?)

Duey

 

[Greymatters]

Is it me or is the 'Contact staff' at the top of the page a new feature?  Or am I just being obtuse and not notice this before?

I am curious about why a specific name is there, currently 'Cdn Aviator' - is he the 'staff on duty' or something similiar?

(Edit - merged from another thread...)

 

[armyvern]

It's been there for a month now.  ;D

Perhaps you missed this thread??

It's been worked on since. If you, or anyone else, needs to contact a staff regarding any matter, you can simply look up there to see who's online. Click on their name and it will automaticlly open up a PM to that particular DS.

 

[Yrys]

I've miss that thread  !

Hey, no staff online now. doeas that mean that we can wreack a little havoc here,
until someone come back  ?

(just kidding, no need to demote me ... further  : )

 

[armyvern]

Nope ...

I'm here.

8)

 

[Greymatters]

I was away for a few weeks back then and must have missed that one, thanks for the link...

 

[armyvern]

No problemo ...

 

[Greymatters]

Wait a sec...if you're online now (judging from the speed of the response), how come your name isnt on there?    ???