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Begun, the AI Wars Have

I suppose I could have used AI to find the most appropriate thread to include this . . . can AI generate sarcasm?

This piece caught my attention.


There have probably been dozen of stories about how AI has inadvertently mishandled patient information. But this got me thinking about accuracy. Several months ago when I went to my family doctor for a routine visit, I was asked if I objected to use of an AI program being used to generate the visit notes. It was explained that all conversation within the examination room would be recorded (?) and the program would simultaneously generate the doctor's note in my EMR - it wasn't a verbatim transcription. I agreed, mostly because I was interested in how patient record technology was evolving.

Once we had completed the purpose of the visit, I asked my GP how he felt about it and whether it was a timesaver. I'm very impressed with my sawbones; he comes across as knowledgeable, thorough and conscientious. He's Nigerian, trained in the UK, a prince of a fellow - he even has a sense of humor and got the joke when I used that line. He characterized the record taking feature as "only ok" as it didn't save him time because he (being conscientious) has to review the notes to ensure that it accurately reflects both what the patient said as well as him, and then make corrections as needed. He reviewed the notes from that visit with me. They mostly included the basics of what we had discussed, though one item that the machine had attributed being raised by the doctor had actually been mentioned by me. It could be a different situation if the patient was unaware of it being used and not as familiar with medical records, or if the doctor was less diligent in ensuring the notes were accurate (I've known a lot of docs who were crap at the paperwork).
 
I suppose I could have used AI to find the most appropriate thread to include this . . . can AI generate sarcasm?

This piece caught my attention.


There have probably been dozen of stories about how AI has inadvertently mishandled patient information. But this got me thinking about accuracy. Several months ago when I went to my family doctor for a routine visit, I was asked if I objected to use of an AI program being used to generate the visit notes. It was explained that all conversation within the examination room would be recorded (?) and the program would simultaneously generate the doctor's note in my EMR - it wasn't a verbatim transcription. I agreed, mostly because I was interested in how patient record technology was evolving.

Once we had completed the purpose of the visit, I asked my GP how he felt about it and whether it was a timesaver. I'm very impressed with my sawbones; he comes across as knowledgeable, thorough and conscientious. He's Nigerian, trained in the UK, a prince of a fellow - he even has a sense of humor and got the joke when I used that line. He characterized the record taking feature as "only ok" as it didn't save him time because he (being conscientious) has to review the notes to ensure that it accurately reflects both what the patient said as well as him, and then make corrections as needed. He reviewed the notes from that visit with me. They mostly included the basics of what we had discussed, though one item that the machine had attributed being raised by the doctor had actually been mentioned by me. It could be a different situation if the patient was unaware of it being used and not as familiar with medical records, or if the doctor was less diligent in ensuring the notes were accurate (I've known a lot of docs who were crap at the paperwork).
My son had a bad experience with one of these programs earlier this year. He saw his GP regarding chronic back and knee issues with the back being the main problem. An MRI was ordered for his back to figure out the issue. Fast forward several months (yeah Ontario health care wait times) when my son shows up for his scheduled back MRI and is told that no, the MRI is for his knee and no it can't be changed without a new requisition (at 8pm on a Sunday night when his appointment happened) so knee MRI it was.

When he called his GP the next day to find out WTF happened it turns out they use a similar system to log their appointment notes and apparently it got the body part that was to get the MRI wrong when it was forwarded to the Admin staff to book the appointment (and it wasn't caught by the GP). Long story short he just had his back MRI this past week after a 9 month wait.
 
Until a Scotsman can order an elevator and not get stuck I won't be trusting to AI.

It's like having a Scots-as-Second-Language (SSL) rookie as a new assistant.
 
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