Author Topic: System Upgrade: Please Report Problems  (Read 225865 times)

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Online dangerboy

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Re: System Upgrade: Please Report Problems
« Reply #425 on: November 04, 2018, 10:48:16 »
I am getting a few ERR_TIMED_OUT messages asying site can't be reached  army.ca took too long to respond. It might be due to my VPN slowing things down.
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Offline NFLD Sapper

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Re: System Upgrade: Please Report Problems
« Reply #426 on: November 04, 2018, 11:17:32 »
I am getting a few ERR_TIMED_OUT messages asying site can't be reached  army.ca took too long to respond. It might be due to my VPN slowing things down.

Been getting the same... Chrome Version 70.0.3538.77 Windows 10 Ver 1809 OS build 17763.55
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Offline BeyondTheNow

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Re: System Upgrade: Please Report Problems
« Reply #427 on: November 04, 2018, 16:55:29 »
Website unable to connect notification or timing out. iPhone, safari, wi-fi & LTE.
(This login went smoothly, the last unsuccessful login attempt was approximately 1530 EST)

Offline FJAG

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Re: System Upgrade: Please Report Problems
« Reply #428 on: November 04, 2018, 19:46:50 »
I am getting a few ERR_TIMED_OUT messages asying site can't be reached  army.ca took too long to respond. It might be due to my VPN slowing things down.

Same here Saturday afternoon on Win10/Chrome. Fine today.

 :cheers:
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Offline Larry Strong

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Re: System Upgrade: Please Report Problems
« Reply #429 on: November 05, 2018, 11:06:54 »
It won’t keep me logged in on a IPhone. I have to re-log in each time I visit.
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Offline BeyondTheNow

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Re: System Upgrade: Please Report Problems
« Reply #430 on: November 08, 2018, 18:50:55 »
Hey Mike, still having problems at least once a day getting onto the site. Both from work PC & iPhone

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Re: System Upgrade: Please Report Problems
« Reply #431 on: November 08, 2018, 18:57:16 »
Hey Mike, still having problems at least once a day getting onto the site. Both from work PC & iPhone

Same kinda - I always get on but sometimes during the middle I get a "site unavailable".

 :cheers:

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Offline Larry Strong

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Re: System Upgrade: Please Report Problems
« Reply #432 on: November 08, 2018, 19:23:22 »
I-phone drops me after changing the page...I can go back 30 secs later and have to log in again.....



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Offline Bruce Monkhouse

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Re: System Upgrade: Please Report Problems
« Reply #433 on: November 09, 2018, 14:59:38 »
I-phone drops me after changing the page...I can go back 30 secs later and have to log in again.....



Cheers
Larry

Hmm....a pinball site I frequent just had those same problems.   It was a DNS attack from China
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Offline Larry Strong

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Re: System Upgrade: Please Report Problems
« Reply #434 on: November 09, 2018, 19:02:40 »
Hmm....a pinball site I frequent just had those same problems.   It was a DNS attack from China

Ok, the computer neophyte in me asks......is this coming from my end, or yours.........


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Offline donaldk

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Re: System Upgrade: Please Report Problems
« Reply #435 on: November 10, 2018, 00:11:03 »
Been hard to get on this site... seems that the site gets less reliable as the upgrades go on (although other posts indicate a coincidental DNS attack).  Hiding it being a cloud DNS service (like CloudFlare) might assist with this.  If it is slow I am going to try and kick my DNS over to 1.1.1.1 and see what happens.

Offline dapaterson

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Re: System Upgrade: Please Report Problems
« Reply #436 on: November 10, 2018, 00:17:46 »
I use 8.8.8.8 for DNS (Google) and have no problems.

When at work, I can't select my own DNS, and occasionally have access issues to multiple sites, not just army.ca.
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Re: System Upgrade: Please Report Problems
« Reply #437 on: November 13, 2018, 13:49:41 »
Lots of "site can't be reached" errors today on Chrome and win 10.
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Offline Retired AF Guy

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Re: System Upgrade: Please Report Problems
« Reply #438 on: November 13, 2018, 16:52:12 »
I had problems trying to access army.ca this afternoon. At first I got a box saying about not being able to access system and that it was a "Database Error."

Closed my browser (Firefox) and tried again. Got a white field saying "Connection timed out" and a message at the bottom saying "Performing a TLS handshake with army.ca" then "Timed out."

Waited a minute or so and tried again and everything loaded no problems.
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Offline kkwd

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Re: System Upgrade: Please Report Problems
« Reply #439 on: November 13, 2018, 17:07:53 »
I was getting "database error" for quite the while. I used another browser and accessed the site without logging in and I could view the posts. I came back to the logged in browser and it gave me "database error" again.
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Offline Mike Bobbitt

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Re: System Upgrade: Please Report Problems
« Reply #440 on: November 14, 2018, 09:27:38 »
There are still some issues with the site, related to the upgrade. The web service crashes and hangs on a pretty regular basis. It's set to automatically restart but still causes a couple minutes of downtime at each crash.

I may have to rebuild the server from scratch at some point.   :-\

Offline donaldk

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Re: System Upgrade: Please Report Problems
« Reply #441 on: November 23, 2018, 01:44:26 »
Had a very nasty glitch (using Opera 56.0.3051.104) where edits to a post caused a new post versus the edit to take hold on the original. I have used Opera often in the past however it could be part to blame.  The offending duplicates were already nuked by the mods (thank you).

https://army.ca/forums/index.php?reportsent;topic=129227.msg1554488#msg1554488

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Re: System Upgrade: Please Report Problems
« Reply #442 on: November 28, 2018, 10:55:10 »
It might be just the DWAN being difficult but I keep on getting this message when trying to access the site:

The SSL handshake could not be performed.

Le 'handshake' SSL n'a pas pu être effectué.
Host:/Hôte www.army.ca
Reason:/Raison: error:1409442E:SSL routines:ssl3_read_bytes:tlsv1 alert protocol version:SSL error at server handshake:state 25:Application response 500 handshakefailed
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Offline Mike Bobbitt

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Re: System Upgrade: Please Report Problems
« Reply #443 on: December 02, 2018, 13:55:20 »
OK folks, did a quick server rebuild, it may help with the issues we are seeing. If not, I will have to actually scrap the current server and build a new  one from scratch. That'll take some time, and there isn't much of that in my schedule these days, so please bear with me!

Thanks
Mike

Offline Brihard

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Re: System Upgrade: Please Report Problems
« Reply #444 on: December 02, 2018, 15:25:28 »
I’ve had a lot of on-and-off difficulty getting the site to load earlier today, FWIW. Though that might have been the server work you were doing?
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Offline Mike Bobbitt

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Re: System Upgrade: Please Report Problems
« Reply #445 on: December 02, 2018, 20:51:23 »
Yes and no. The server has been crashing almost hourly in recent days, so it was more likely that. No crashes since the rebuild, which is promising.

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Re: System Upgrade: Please Report Problems
« Reply #446 on: December 03, 2018, 10:26:48 »
Stats for November... worst we have had in a long time:

CHECK NAME   UPTIME   DOWNTIME   OUTAGES   RESPONSE TIME
Army.ca Alive   92.91%   51h 05m 22s   554   680 ms

So far the "light" rebuild of yesterday seems to have addressed the stability issues though, so December is shaping up to be much better.

Thanks for your patience as always.

Offline BeyondTheNow

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Re: System Upgrade: Please Report Problems
« Reply #447 on: December 03, 2018, 11:36:19 »
Stats for November... worst we have had in a long time:

CHECK NAME   UPTIME   DOWNTIME   OUTAGES   RESPONSE TIME
Army.ca Alive   92.91%   51h 05m 22s   554   680 ms

So far the "light" rebuild of yesterday seems to have addressed the stability issues though, so December is shaping up to be much better.

Thanks for your patience as always.

There's definitely been an improvement, thanks Mike.

Offline Mike Bobbitt

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Re: System Upgrade: Please Report Problems
« Reply #448 on: December 03, 2018, 12:56:34 »
Agreed, I was getting crash notifications every hour (or sometimes many per hour) before, now there are none. I have seen a small spike in server load (~20) once since the rebuild, but nothing compared to the 100+ load we were often seeing before. Fingers crossed I haven't broken something else in the process. :)


Cheers
Mike

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Re: System Upgrade: Please Report Problems
« Reply #449 on: December 03, 2018, 14:40:39 »
Two "server under high stress" warnings in five attempts this afternoon.
Apparently, a "USUAL SUSPECT"

“In peace there's nothing so becomes a man as modest stillness and humility; but when the blast of war blows in our ears, then imitate the action of the tiger; stiffen the sinews, summon up the blood, disguise fair nature with hard-favor'd rage.”

 Every normal man must be tempted at times to spit on his hands, hoist the black flag, and start slitting throats