Thanks 284_226! I'm think that's what I'm looking for. To get the member to release their information to themselves.
From my understanding, the reason why it's so convoluted, is because the Supp. Res. isn't an actual unit. Therefore they don't have clerks or an OR. From what I've read/seen, Supp. Res. pers files are kept in an archive at NDHQ. Seems kind of weird to me, but I suppose it makes sense in a strange sort of way. Who else would want to have to take care of a whole whack of files that don't really do all that much. Clerks are swamped as it is.
After working as a clerk doing some class A... all I can say is. I shall never again rush my OR staff or get pissed about pay. Gentle reminders and friendly requests. Lord help you if you piss off a clerk. They have insane amounts of power.
Anyhow. My small insight into the world of clerks.
Thanks everyone for all your help.
God Bless
Tim Chi