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No respect for veterans

  • Thread starter Thread starter ADK
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ADK

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Quick intro: Hi all.  Glad to be here but unfortunately my first post is quite negative. Hope I posted in the right place. This week a local Provigo grocery store in Quebec (Verdun to be exact) gave the boot to the local legion after one day of selling poppies. The manager's excuse? Too much troulbe/hassle/getting in the way. When the news contacted head office they were told that store managers determine policy for situations like this. Passing the buck to say the least.
I'm trying to get as many letters to head office as possible. So here's the adress: Provigo Inc.
                                                                                                                    Customer Service
                                                                                                                    400 Saint-Croix Avenue
                                                                                                                    Ville Saint-Laurent, QC
                                                                                                                    H4N 3L4

emails can be sent through their website at : www.provigo.ca
 
ADK said:
they were told that store managers determine policy for situations like this. Passing the buck to say the least.

The store directors do determine the policy of who can be in the store,
when, and some others policies as where to put mountains of beers,
decorations of store in events etc... It is one of the few decisions left to them...

UNLESS the operator director show in the store and say to the director:
do this and do that... which may happen every 6 months or so...

They told the truth. But no store director won't lessen to his boss, the operator director,
because he don't want to be move to a less satisfactory store. So they can
change the policy of the store directors, if they care to do so...

Édit: I didn't want to play devil's advocate, just add some informations. They should
have reversed the decision because it's the decent thing to do, before any vets
have to become upset...

Note that Provigo was bought by Loblaws a few years ago..

http://www.globeinvestor.com/servlet/WireFeedRedirect?cf=GlobeInvestor/config&vg=BigAdVariableGenerator&date=20061102&archive=cnw&slug=C7891

Loblaw Companies Limited Supports Canada's Veterans

14:36 EST Thursday, November 02, 2006

TORONTO, Nov. 2 /CNW/ - Earlier this week, there was a misunderstanding
of our policy in one of our stores in Quebec, which was quickly rectified.
It is a long-standing policy of ours to accommodate veterans who sell
poppies in our stores for the entire period leading up toRemembrance Day.

We have apologized for the misunderstanding to the Royal Canadian Legion
and the Department of Veteran Affairs.

Loblaw Companies Limited fully supports our Canadian veterans and the
cause of Remembrance Day. As Canadians, we are grateful for the sacrifices
which veterans have made on our behalf.
 
I didn't say anyone lied. It is head office policy to allow store managers to do this, which is a lack or responsibility/leadership on their part as something like this reflects on the organiztion as a whole. Sorry but there is no devil's advocate position for something like this.
 
http://cnews.canoe.ca/CNEWS/Canada/2006/11/01/2198217-cp.html

MONTREAL (CP) - A 76-year-old war veteran barred from selling poppies at a Quebec supermarket is back after the store changed its mind.

Tom Mullin, a Korean war vet who lost his brother in the war, was told Wednesday there was no longer room for his poppy table at the Provigo store.

He was then turfed from the store in the Montreal neighbourhood of Verdun.

But Provigo spokeswoman Josee Bedard says the decision was quickly reversed when it was realized how upset veterans were.

Bedard says it was an isolated case and veterans have always been welcomed at the chain's many stores.

Mullin will be allowed to sell his poppies at the store until the annual campaign ends next week.

 
Montreal grocery store reverses eviction of poppy-selling war vet
 
Dene Moore
Canadian Press


Thursday, November 02, 2006
MONTREAL (CP) — A 76-year-old war veteran barred from selling poppies at a Quebec supermarket was back Thursday after the grocery store revoked the eviction.

Tom Mullin, a Korean war vet whose brother died in the war, was told Wednesday there was no longer room for his poppy table in the Provigo grocery store. He was asked to leave the premises in the Montreal neighbourhood of Verdun.

But Provigo spokeswoman Josee Bedard said the decision was quickly reversed when it was realized how upset veterans were.

“We invited them to continue their sales this (Thursday) morning,” Bedard said.

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okay, Quebec members, 'fess up. Who throat-punched who in the Chain's CoC?  ;D
 
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