Phoenix Pay System - Shit's Horrible

[captloadie]

Shucks. Here I thought we were going to implement another built from scratch system that would keep the contractor employed indefinitely fixing the bugs.

 

[CountDC]

hmmmm future employment

 

[FJAG]

Setting up the new system should be the easy part of the problem. The business transformation and data migration plan, on the other hand, (especially with hundreds of thousands of outstanding issues) ... well that would be an interesting thing to look over.

 

[dapaterson]

Last I heard there were on the order of 80k business rules. Implementation of that would not appear to be "easy".

 

[McG]

The federal government is accelerating plans to put the Phoenix public service pay system out of its misery.

Was “accelerating plans” not part of the problem with Phoenix?

 

[dapaterson]

Not testing, not training, cutting funding, no fallback plan, firing all the experiences staff and relocating the function to NB just before launching the new system... So many choices for "why was it a cluster fuck of a disaster of a failure".

 

[medicineman]

Not testing, not training, cutting funding, no fallback plan, firing all the experiences staff and relocating the function to NB just before launching the new system... So many choices for "why was it a cluster fuck of a disaster of a failure".

...and those are the good qualities...

 

[lenaitch]

Dayforce (Ceridian) is the company. Hopefully, they bring the right software. They have done the payroll for parts of the Ontario public service for years (agencies, boards and commissions - I don't know if they handle the broader provincial public sector) with a fairly diverse set of employment rules. I imagine a lot of the issue will be identifying the rules to the system.

Make one wonder why the federal government didn't buy into a tried-and-true system from the outset. Performance bonuses were paid so many considered it a win.

 

[dapaterson]

As I understand, this will replace bespoke departmental HR systems as well, reducing current complexity where each Dept HR system has to be integrated with Phoenix.

 

[SeaKingTacco]

As I understand, this will replace bespoke departmental HR systems as well, reducing current complexity where each Dept HR system has to be integrated with Phoenix.

And the CAF?

 

[dapaterson]

And the CAF?

 

[Good2Golf]

Had Ceridian for post-CAF companies I worked for…efficient, no-nonsense, reliable. It’s the government’s move to fucl up or let them provide a solid workable solution.

If the government decides to approve no alpha-, beta- or small-group testing prior to full implementation so that a DM and her their ADM can get her their annual performance pay before fiscal year end, then even Dayforce may not be able to compensate for the stupidity…

 

[dapaterson]

And the CAF?

The CAF is pursuing a pay system modernization to replace the two bespoke pay systems currently in service. The work is being informed by the work in the PS.

However, the CAF has certain high security units which suggests the need for the PS solution being trialled in that space - with CAF pay being administered both on the high side and the low side. A single solution is optimal to avoid APS shenanigans that might see an MSE Op posted to CSOR from 2 Svc Bn lose their pay for a month or so as their pay record was transferred.

Beyond security, there are member information considerations, financial reporting, financial compliance, interfaces with the pension system, business model reviews... Lots of work in advance of a transition.

 

[daftandbarmy]

Shoveling piles of cash into it this year so you can get rid of it next year... that makes sense

Costs mounting as feds try to clear existing Phoenix backlog by March 2025​

Ottawa expects to spend another $963 million to deal with the Phoenix pay system debacle that has plagued the public service since 2016, and can't yet say what the final price tag will be to axe the system entirely.

The failure of the pay system has so far cost the federal government $3.5 billion -- a number that could continue to grow as government tries to tackle the massive backlog of errors and problem cases.

The backlog needs to be cleared before Ottawa can finally dump the error-prone pay system for government employees, said Alex Benay, the associate deputy minister of the Public Services department

The federal government has ambitions to clear that backlog by March of next year. But even as workers get through problem cases, they can't control how many new problems are added to the pile, he said.

Costs mounting as feds try to clear existing Phoenix backlog by March 2025

Ottawa expects to spend another $963 million to deal with the Phoenix pay system debacle that has plagued the public service since 2016, and can't yet say what the final price tag will be to axe the system entirely.

ottawa.ctvnews.ca

 

[OldSolduer]

billions wasted. Why am I not surprised?

Heads need to roll.

 

[Good2Golf]

billions wasted. Why am I not surprised?

Heads need to roll.

Except for past-ADM Rosanna Di Paola, the senior bureaucrat in charge of skipping all testing, so that Phoenix could be implemented formally by fiscal year’s end so she would (and did) get her annual bonus…

This is the face of government-endorsed incompetence…

https://www.cbc.ca/amp/1.3801893