“Don’t wait until it is too late” says Darlene Illi, a 911 Operator for 20 years.
That would be stressful. But, the ones I knew did not spend 20 years as 9-1-1 Operators aka Call Receivers.
From Operator / Call Receiver, they became Dispatchers, Patient Safety Advocates ( PSA ), Destination Co-ordinators, Clearing Co-Ordinators, Tactical dispatcher, Out of Town Dispatcher, Seniors, Supervisors, Duty Officers.
Those are just the ones I remember. Probably some new ones since I retired. All were stressful.
But, at least they no longer dealt with the public. Although some seemed to prefer answering calls.
And, if the stress of "the fishbowl" got to be too much, - it did for some - they were transferred out and into another job.