I just went through about 4 days worth of time getting rid of a Trojan and spyware. I'm pretty good with the pc but this had me stumped. So I got help, first thing to do is download a program called Hijack This, you can download it herehttp://www.download.com/3001-8022_4-10307556.html?idl=n Do NOT run Hijack This from the Desktop, a temp folder or choose run from the download. Place it in its own folder, for example C:\Program Files\HJT, when you open it click on the "do a system scan and save a log file" button. A notepad will pop up with all your processes on it, copy that notepad (save it) and go to this site www.bullguard.com/forum and post it in there while asking for help, they will give you step by step instructions on how to disinfect your pc. Be warned it takes some time (conversing back and forth may take a couple of days, different time zones and what not) In the mean time here are some good programs to download and run, CWS Sherdder http://danborg.org/spy/CWS/cwshredder.exe
Adware http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button
Update when downloaded
Spybot: http://www.safer-networking.org/en/download/index.html
Check for updates
Download this scanner â “ mwav exe http://www.spywareinfo.dk/download/mwav.exe
Hope this helps, you can PM me if you need
Ryhno