There are reports that the operator was an SAS reservist and may receive the George Medal.
https://www.telegraph.co.uk/news/2019/01/17/sas-hero-nairobi-terror-attack-line-receive-george-cross/
The SAS soldier who saved “dozens of lives” in the Nairobi hotel massacre is in line to receive the George Cross for his “remarkable bravery”.
The trooper was off-duty when he dashed to the scene of intense fighting after Islamist terrorists laid siege to the DusitD2 five-star hotel.