- Reaction score
- 0
- Points
- 60
... How to cover my back against dishonest users?
At base transport, when I sign for a vehicle, they give me an blank inspection sheet, with a checklist of most of the visible parts (windshield, lights, fluids, etc.), pictures to circle scratches and dents, and some blank space to write anything else worth mentioning. I inspect my vehicle before taking the road, and fill the sheet accordingly. After my driving task, I bring back that sheet filled up and signed to the dispatcher.
The next user who will use that vehicle the day after has a little mishap and scratches the right fender during his task. Unwilling to get the blame about that incident, he decides to write down the damage on the sheet as if he would take possession of the vehicle already damaged.
When dispatch sees that I was the previous user, and that damage was not reported on my sheet, I'm held responsible for two possible situations:
a) doing a bad inspection and failing to notice damage on the car,
b) being the one who had the accident and didn't report it at the end of my task.
One possible solution would be to have dispatch inspecting the vehicle with the user once its back after the task, but he cannot leave his station unmanned so he totally relies on the inspection sheets. Any ideas on how to improve that system, taking into account that its not possible for base transport to have their employees doing inspections rather than users?
Thank you!
At base transport, when I sign for a vehicle, they give me an blank inspection sheet, with a checklist of most of the visible parts (windshield, lights, fluids, etc.), pictures to circle scratches and dents, and some blank space to write anything else worth mentioning. I inspect my vehicle before taking the road, and fill the sheet accordingly. After my driving task, I bring back that sheet filled up and signed to the dispatcher.
The next user who will use that vehicle the day after has a little mishap and scratches the right fender during his task. Unwilling to get the blame about that incident, he decides to write down the damage on the sheet as if he would take possession of the vehicle already damaged.
When dispatch sees that I was the previous user, and that damage was not reported on my sheet, I'm held responsible for two possible situations:
a) doing a bad inspection and failing to notice damage on the car,
b) being the one who had the accident and didn't report it at the end of my task.
One possible solution would be to have dispatch inspecting the vehicle with the user once its back after the task, but he cannot leave his station unmanned so he totally relies on the inspection sheets. Any ideas on how to improve that system, taking into account that its not possible for base transport to have their employees doing inspections rather than users?
Thank you!