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Canada Post Woes (merged)

  • Thread starter Thread starter Pea
  • Start date Start date
My experience with Purolator is that they are the worst. Tracking consists of "on the way" then nothing. Better answer the door within 10 seconds otherwise you will be picking the parcel up the next day at the Post Office.
 
Rifleman62 said:
My experience with Purolator is that they are the worst. Tracking consists of "on the way" then nothing. Better answer the door within 10 seconds otherwise you will be picking the parcel up the next day at the Post Office.
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If they even knock or ring the door bell. Many times they just leave the stupid sticker.
 
Rifleman62 said:
My experience with Purolator is that they are the worst. Tracking consists of "on the way" then nothing. Better answer the door within 10 seconds otherwise you will be picking the parcel up the next day at the Post Office.
Click to expand...
We recently got a parcel tracked from Germany via DHL. I was really impressed with how frequently and finely their tracking updated.
 
We must live under a blessed star. The last two places we've lived, if a CP package doesn't fit in the box, they bring it to the house. I can't remember the last time we ordered something important enough to have to sign for it; although our daughter has a sign or QR code or something in their window that passes for a signature (I guess the driver scans it). Anything beyond letter mail we do have to drive into town to mail.

If the government could figure out how to provide or pay somebody to provide letter mail to every part of the country at the same rate, CP would pretty much lose their raison d'etre. There have been a number of proposals, including reduced delivery days, weekend delivery (to complete with couriers) and providing basic banking services in small communities, but nothing seems to get acted upon.
 
Well yesterday I heard the great news that the the union rejected the latest offer. One of the points that was mentioned was even more shocking to me than all the rest. Apparently according to one worker interviewed the issue for them was the changes proposed would prevent them from getting overtime during their already scheduled work hours. As explained - she was scheduled and paid for 8 hours. if she completed her deliveries in 5 hours then her supervisor could ask her to do additional work during the last 3 hours that she would get paid overtime for. Effectively 8 hours regular pay, 3 hours overtime for the same period meaning she would get 2.5 times pay for the last 3 hours.
 
I knew posties that would work really hard to finish their routes before their allotted 8 hours, they could then get the 8 hrs and go do what they wanted. What will happen if they agree to that, is ensuring their routes take 8 hrs no matter what.
 
Remius said:
Right after the gvt announcement about scaling a lot back and cuts. No more door to door anywhere, reduced mail delivery and lightening of the current management structure
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As someone whose home delivery will now be redirected to a community mailbox: About time.
 
I have a community mailbox and would be happy if the mail were only delivered two or three days a week. I mostly only get junk mail, and anything with deadlines to reply would not matter if it were delayed by one or two days.
 
dapaterson said:
As someone whose home delivery will now be redirected to a community mailbox: About time.
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I haven't had door delivery mail since I think the 90s when we lived on Dillingham St in Kingston. I really didn't know it was still a thing.
 
Halifax Tar said:
I really didn't know it was still a thing.
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It is in places like the core of Montreal or Quebec city, where city blocks are basically built up from corner to corner like a wall of 2, 3, 4 stories houses (and I mean, there are no gaps between buildings - they are all sharing a common wall on the left and the right unless they are the ends) and they basically have no real front yard to talk about, the whole block after block. I am sure there are other cities like that in the other provinces (parts of St. John's and Halifax come to mind),

It becomes an issue of "where the F... do you put community boxes? It stumped Canada post the first time around and I don't see how they will get around it this time unless the Federal government wants to get into expropriation.

P.S. In the announcement, I didn't notice any indication of the government's intention regarding rural mail. Anyone picked it up somewhere?
 
Oldgateboatdriver said:
P.S. In the announcement, I didn't notice any indication of the government's intention regarding rural mail. Anyone picked it up somewhere?
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Here's how the GoC info-machine is wording it ....
Postal Network Modernization: The moratorium on rural post offices, in place since 1994, will also be lifted. The rural moratorium was imposed in 1994 and covers close to 4000 locations. It has not evolved in 30 years, but Canada has changed. This means that areas that used to be rural may now be suburban or even urban, but are still required to operate as rural post offices. Canada Post must return to the government with a plan to modernize and right-size its network.
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... and this from a recommendation from the May 2025 report on the strike:
Recommendation #12: The moratorium on rural post office closures should be replaced with a modern policy approach that continues to protect rural service while:
• using current demographic and census data to accurately define rural areas and allowing for adjustments as demographics change; and
• reflecting the existence of more cost-effective ways to serve and offer greater convenience to Canadians than traditional post offices. These include dealer
models, regional community hubs and self-serve options.

Canada Post understands how important its network of post offices is to Canadians across the country, especially those living in rural and remote regions. However, the moratorium on the closure of rural post offices has challenged its ability to serve their changing needs and is a material root cause for some of the financial challenges facing the organization.

The moratorium was adopted by the federal government in 1994 and incorporated into the Canadian Postal Service Charter in 2009. It prevents Canada Post from closing or franchising nearly 3,600 post offices that were identified as being in rural areas in 1994. The list of applicable post offices was created by the federal government, not Canada Post.

The moratorium prevents the conversion of post offices to franchise outlets. Managed by retail partners such as pharmacies, franchise postal outlets often provide better hours and more convenience for customers.

Canada has changed dramatically since 1994. In that time, the country’s population has increased from 29 million to more than 40 million people. Many areas that were considered rural in 1994 are now part of cities or developed suburbs. For example, the moratorium on the closure of rural post offices applies to post offices that are now clearly in urbanized areas such as Milton, Stittsville and Richmond Hill, in Ontario. In fact, nearly 30 per cent of post offices located in areas deemed rural in 1994 are now in areas classified as urban, according to the most recent Statistics Canada census data. However, the moratorium on the closure of rural post offices has not changed since its inception.

Today, Canada Post has approximately 5,800 corporate and dealer post offices across the country. Of those, approximately 55 per cent are in designated rural areas and 45 are in urban areas. The costs of providing this rural retail network are much greater than the revenues generated from the rural retail network.

The moratorium on the closure of rural post offices means that Canada Post is only able to close a rural post office in situations outside of the Corporation’s control. This can include the departure of a postmaster or changes to a property, such as a fire or the termination of a lease. Even in such situations, closing a post office is always a last resort after all other options are exhausted. Canada Post conducts a comprehensive process to find a way to maintain the post office. It also works closely with the local community to find suitable alternatives.

Between 2019 and 2024, 634 rural post offices were affected by the departure of a postmaster or an issue with the property. In each instance, Canada Post held community consultations and, where a new postmaster was needed, a recruiting process occurred.

Canada Post was able to maintain service at 563 affected post offices while the remaining 71 were closed and service shifted to a neighbouring post office or community mailboxes, as decided with the local community. This means that over the last five years, 98 per cent of the post offices covered by the moratorium on the closure of rural post offices remained open while two per cent were closed for reasons beyond Canada Post’s control.

The cost of providing post office service in rural communities means service hours are limited in these locations. There is also a cost to keeping traditional post offices open in areas that are no longer rural, and where other dealer options are available nearby.

Both the independent Task Force appointed by the government to review Canada Post in 2016 and the Standing Committee on Government Operations and Estimates (OGGO) in 2024 recommended updating the moratorium on the closure of rural post offices to reflect demographic changes and ensure it applies to actual rural communities. However, the government has not changed the moratorium as of yet.

In its report to Parliament, the OGGO noted the moratorium on the closure of rural post offices “might have had unintended consequences: by imposing inflexible parameters on the Corporation, it may have exacerbated the problems it set out to resolve by preventing Canada Post from allocating resources to rural and remote communities that need it the most.” It is therefore time to replace the moratorium on rural post office closures with a modern policy approach that continues to protect rural services.
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Self important morons.

Businesses send a lot more mail than individuals do.

The 2024 strike reduced our amount of outbound letter mail (accounts payable) by 60% as vendors shifted to preferring/ accepting electronic payment methods. Inbound mail receipts (AR) by about 30%.

2024 came with at least some warning to divert traffic and to allow things already submitted to filter through the system.
This strike did not.

2024 came after several years of reliable service, this is coming months after the last interruption.

2024 could at least dress up as being about wages/ working conditions (legitimate worker issues), this one is undeniably rank petulance against right to manage and react to reality.

I can only speak anecdotally- but beyond cementing their position as an unreliable service, CUPW actions and demeanor are provoking an emotional reaction.
 
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