I have a couple of family members that work there and one did work on that.I will give Canada Post management some credit in that their trial to support a reasonable online bill payment system was a decent idea, but still wasn’t enough of a pivot to fill the needs of Canadians in changing times.
I’m still amazed that Canada Post has essentially the same amount of workers as the CAF’s regular force effective trained strength (55k).
The issue is that rather than work like a business they work like government so they are always too late to the game to be competitive despite the good ideas.