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Canada needs a royal commission to fix problems with the federal public service
Scholar Donald Savoie says the public service is struggling to keep up in a changing world with decades-old policies and processes.Canada’s public service needs to be fixed. It’s growing like gangbusters, faces relentless attack, is losing the confidence of politicians, and struggles to keep up in a changing world because it is using decades-old policies and processes, says a leading expert.
Donald Savoie, Canada’s pre-eminent scholar and expert on public administration, is calling for a royal commission into the role of the public service, the first in more than 45 years, to fix its deteriorating relationship with ministers, Parliament and Canadians.
Savoie has written exhaustively about what’s wrong with the public service. But he now believes the non-partisan institution has so irreparably come off its moorings that only an independent royal commission can fix it.
“I reluctantly came around to a royal commission because I see no better option. I’m not a big fan of them. They’re costly and once launched can go off on tangents… But what else can we do?”
He says the time is right because the public service is under “sustained criticism with bureaucrat bashing taking hold everywhere.”
The work and expectations of the public service has changed dramatically over the past 45 years while the rules under which they operate stayed the same. Ministers of all political stripes have hired large staffs for policy advice, whereas they used to rely on getting that from public servants.
All of that is taking its toll on the morale of the public service, frustrating those who work there and discouraging those who may be interested in working in government.
The most worrisome problem is the lack of trust.
Forty years ago, a minister ‘s office had three or four assistants and the main policy adviser was the department’s deputy minister. Today, ministers have several dozen staff headed by chiefs of staff — equivalent to assistant deputy ministers — and have their own policy advisers.
“Why is it that 40 years ago there was no such thing as a policy adviser to a minister? It used to be a deputy minister, but now every minister’s office has four or five,” says Savoie. “That tells me ministers are saying: ‘we don’t accept the policy advice that comes from our deputy minister.’ That’s a pretty fundamental question.”
Public servants basked in accolades in the early days of the pandemic for responding quickly and getting benefits out to Canadians. That all turned as the pandemic eased and public servants were lambasted for moving too fast and making mistakes.
Service debacles such as passport and immigration delays fed Canadians’ growing discontent with government, while populist leaders such as Pierre Poilievre and anti-institution protest groups are tapping into that mistrust.
Savoie says it’s now increasingly popular to deride the public service as too big, overpaid, underworked and pampered with pensions and benefits few Canadians enjoy.
“I hear it, I understand it,” he says. “But where does all that bashing take you? We better have a sober second thought. This is a vitally important institution and all we’re doing is belittling it.”
Then, the rapid growth in the size of the public service, which went into overdrive during the pandemic, grabbed the spotlight.
The public service is growing faster than the private sector as the economy recovers from the pandemic. It’s bigger than ever and the Parliamentary Budget Office expects it will hit 409,000 employees within five years – and maybe more.
On top of that, outsourcing work to contractors – the so-called shadow public service – is also soaring. But all that growth isn’t paying off with better services.
Savoie laments that fixing the situation isn’t on anyone’s radar. The public service can’t do it. The prime minister, ministers and even the clerk of the Privy Council, the head of the public service, already have too much on their plate. On top of that, he argues, “nobody knows what to do about it. “
“The public service is an institution that’s been buffeted about for so long…but it can’t speak out,” says Savoie. “They can’t voice what they think is wrong.
“So how do we get to the bottom of these issues? I think we can only do that with a detached body, that’s neither reporting to the public service nor politicians, and can look coldly at how it has evolved and what needs to be done to fix it.”
Reforming the public service has been an enduring challenge for more than 50 years. There’s been debate over the years about who’s best to lead the way on reform – public servants, the government or Parliament.
Canada needs a royal commission to fix problems with the federal public service
Scholar Donald Savoie says only a royal commission can overhaul out-of-date public service processes and policies.
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