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Hi Everyone,
I am looking more for anyone that can give a bit of legal advice. My name is Aly and I am on my husbands account. I currently work for a call center in Nova Scotia. They only recognize Remembrance Day as a day they have to give employees holiday pay. When I asked why we were still open, they couldn't answer. Part of the call center is open 24/7/365 and the other part is only open Monday-Friday. We work on behalf of the banks and there are parts of our company located in a few other provinces. When I asked if we will be off the phones at 11, they said we will be putting our customers on hold for 1 minute. When I asked for time off to attend the ceremony my husband will be in, they refused because too many people already took it off.
I have spoke to the labor board and they really couldn't help. I was sent the "Remembrance Day Act" and have read it thoroughly. It says that any place still open has to shut down for 3 minutes, starting 1 minute prior to 11. Most businesses are required to close on Remembrance Day, except for a list of exceptions in the Remembrance Day Act. My question, is why the call center is allowed to be open? What loop-hole/exception are they using to be able to stay open? I find it very disrespectful and I can't seem to get any answers from my employers.
http://nslegislature.ca/legc/statutes/remembrc.htm <--Remembrance Day Act
Thank you!
I am looking more for anyone that can give a bit of legal advice. My name is Aly and I am on my husbands account. I currently work for a call center in Nova Scotia. They only recognize Remembrance Day as a day they have to give employees holiday pay. When I asked why we were still open, they couldn't answer. Part of the call center is open 24/7/365 and the other part is only open Monday-Friday. We work on behalf of the banks and there are parts of our company located in a few other provinces. When I asked if we will be off the phones at 11, they said we will be putting our customers on hold for 1 minute. When I asked for time off to attend the ceremony my husband will be in, they refused because too many people already took it off.
I have spoke to the labor board and they really couldn't help. I was sent the "Remembrance Day Act" and have read it thoroughly. It says that any place still open has to shut down for 3 minutes, starting 1 minute prior to 11. Most businesses are required to close on Remembrance Day, except for a list of exceptions in the Remembrance Day Act. My question, is why the call center is allowed to be open? What loop-hole/exception are they using to be able to stay open? I find it very disrespectful and I can't seem to get any answers from my employers.
http://nslegislature.ca/legc/statutes/remembrc.htm <--Remembrance Day Act
Thank you!