- Reaction score
dapaterson said:Brookfield gets paid a set fee to deliver services for each relocation file that gets opened. The payments you get do not come out of their pockets; those are 100% paid by the Crown.
To add to this. Brookfield has absolutely no incentive to "save money" as it does not affect their revenue one iota. They get paid the same regardless of how much money Crown spends on moves. However, Brookfield is accountable for mistakes and does have to re-pay the Crown for any overpayments they make if they are found at fault. They have been burned more than once. In the current climate, they follow the contract to the letter and they neither have nor do they exercise any discretion.