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The Goose That Lays The Golden Eggs

ruxted

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The Goose That Lays The Golden Eggs

A few months  ago The Ruxted Group spoke out, towards the DND/CF leadership, on the issues of recruiting, retraining and above all retention.  We said, “The real problem is that there are too few people in Canada’s operational naval, land and air forces. Those shortages, and the consequential frequent tours in combat zones, are just as prevalent in the service support trades as they are in the combat arms. Most of these shortages are the result of wounds inflicted by the Government of Canada on the Canadian Forces; the Force Reduction Program, the transfer of manpower from the field force to headquarters, and ongoing retention problems are the root of this.”

We are pleased to note that some of our ideas, such as improved component transfer opportunities, were shared by the DND/CF leadership and are being implemented.  We also note that other ways to improve the efficiency and effectiveness of training, such as the reintroduction of regimental depots, are being implemented and we applaud the CF’s efforts to make the training system better.

One of the ‘solutions’ to the severe personnel shortages is to use more and more reserve personnel.

A recent article lauds the Calgary Highlanders for ‘generating’ nearly 60 soldiers to serve with the next Princess Patricia’s Canadian Light Infantry battle group in Afghanistan.

A reserve unit is like the "goose" that lays the "golden eggs" of reserve soldiers who are sufficiently motivated and well enough trained to be suitable for voluntary overseas deployment.  In order to produce these trained soldiers one needs qualified and experienced instructors. These instructors teach soldiers at their home reserve units, but perhaps more importantly they provide the great majority of the instructors at the Army's regional and national training centres, where thousands of reserve soldiers get various training courses each summer.  However, in any given reserve unit, because of the many competing demands for a reserve soldier's time (job, family, education, etc) not all soldiers will be able to dedicate enough time over the years to rise to the status of instructor.  On top of that, reserve service in Canada is fully voluntary: reserve soldiers can serve or not, as they see fit.  They can also quit the reserve any time they like, such as if civilian job pressures become too great, or if reserve service is not sufficiently satisfying.   Thus, these instructors are always in short supply.

Now, add on to this the fact that these instructors are also leaders: what the Army calls non-commissioned officers (NCOs) such as Master Corporals and Sergeants.  NCOs are "the backbone of the Army" in most Western armies including Canada's.  These NCOs are needed to lead the troops during training exercises, on operations overseas, and to run routine activities at home, in the unit – regular or reserve.  If the Army accepts large numbers of these reserve NCOs as volunteers for overseas deployment (and given the current personnel state of the Regular Army it does just that) then they are taken away from the reserve training system for approximately a year.

During this year in question, the reserve training system has to continue to function. The reserve units need to constantly qualify new soldiers, and to improve the qualifications  of those soldiers who have been in for a while.  Importantly, it  must train a new crop of these vital NCOs each year, and continue to upgrade the existing NCOs.  If the NCOs needed to populate this training structure are not available, what happens? The amount of training has to be cut back. This results in a delay in qualifying people, an annual backlog of those needing qualifications, and a growing level of frustration amongst reserve soldiers who can't get the training they need and want.

In the worst case scenario, the shortage of trained reserve NCOs in the training system could contribute to a sort of "death spiral" in which, with fewer NCOs available annually  as trainers, fewer new NCOs are trained and upgraded each year, with cumulative effect.

Solutions are difficult to develop. Using NCOs from the Regular Army is not a useful idea as they too are in short supply.  In fact, for some time now, the Regular  Army has had a hard time filling those NCO positions that are dedicated to training the Reserve Army.  Keeping reserve NCOs back from deployment might seem like a good option, but the fact is that they are needed there too, especially to provide the leadership for the larger groups of reserve volunteers going on each deployment. Cutting back training, as explained above, is not an option: it just aggravates the problem over time. What might be a solution? Possibly, as a number of armies (including Canada) have historically done under the pressures of  war: reduce the amount of time require to qualify an NCO so that more can be produced and thus put to work in the training system. There are some dangers inherent in accepting less experienced and less well-trained NCOs, but these might be acceptable risks.

Clearly one of the factors which allowed the Calgary Highlanders to produce such good results was excellent leadership.  The article cited above focused on the commanding officer but Ruxted is sure that he would want to move a great deal of the credit onto the unit's cadre of NCOs.  We note, however, that many more Highlanders had originally volunteered, but then declined the opportunity when they learned they could not serve in a formed subunit.  Providing greater opportunities and challenges are the greatest motivators for people to join and soldiers to serve.  While an entire reserve company formed from a single Reserve unit may be too ambitious for the short term, providing Reservists the opportunity to demonstrate the qualities of their unit on the large stage must also become part of our planner's calculations.

Another solution is to strengthen the leadership of all units – Navy, Army and Air Force, regular and reserve.  Life is always more difficult for reserve force members many members are full time students; the leaders, by and large, have  full time civilian careers.  They take time away from friends and family to serve their country in their ‘free’ time.  They are, as Churchill said, twice the citizen.  Perhaps some innovative, imaginative ways to improve leadership training and reward good leadership (especially for reserve leaders) can be found.

Ironically some of the recent reforms to component transfers – changes which Ruxted supports – might exacerbate the reserve units’ leadership problems in the immediate term.

The Ruxted Group renews its call to Prime Minister Harper: A budget boost now!  The decade of darkness, about which General Hillier spoke in Feb 07, was, really, several (about four) decades of darkness –Canada’s military has been abused for most of the past 40 years.  There is no other word but ‘abused’ to describe Conservative and Liberal defence policies and programmes since 1966.  One of the results of these decades of darkness is that the military – all of the military, Navy, Army and Air Force, is inadequately equipped and, above all, critically short of people.

One of the biggest and best incentives to retain currently serving soldiers and to recruit recently released soldiers and new soldiers is money.  The CF can spend a lot of new money quickly and effectively in the retention and recruiting business; the government should provide it, now.  But money, alone, is not the answer – it has to be spent in ways which make ‘soldiering’ (for leaders and the rank and file alike) more satisfied with their service.  Better pay and bonuses work when they are ‘recognition’ of good service rather than ‘bribes’ by a desperate employer.  Budget increases, coupled with a policy to enable recruiting and retention is needed.  Budget increases alone will not fix the looming reserve personnel generation problem.  A new policy-budget ‘alignment’ is needed to ensure that the commanders charged with recruiting and retaining can spend the money in ways which are most broadly beneficial to the good soldiers Canada wants to recruit and needs to retain.

The alternative is that the Army will kill and eat the ‘goose’ which is, right now, laying the essential golden eggs.
 
Hear hear........a subject close to my heart as I wanted to help out the local militia unit 19 years ago when I got out, instructing how to run a top notch Arty CP but they turned me down because I wouldn't sign on the dotted line.

It sure wasn't about the money as, if that was the case, I wouldn't have got out in the first place. It was me wanting to give something back, for free, to the military that, as far as I'm concerned, saved me from a life of patheticness that I see every work day from my inmates.Ten years experience, 6 years as an NCO frittered away.......
 
Bruce,

Sad to say the same problem exists today.  When I got out here two years ago, offered my services and experience (for free) to several reserve units in the region.  Although a couple of senior NCOs and officers I talked to expressed interest, it never got any further.

 
As I see it, the issue is not the desire of the Units to have folks such as yourselves help out, but rather, the "system" doesn't allow the Units to accept your offers.  Liability I suspect is the biggest hurdle.  If your not being paid and therefore "covered", what happens if you lose a finger or such on training?  The easy answer is you sign a waver.  I suspect that won't fly either as we all know you can't sign away your rights if your hurt due to someone else's negligence.  So the Crown would still be liable.  Then the bean counters will get involved.  If your not being paid how do we feed you, send you on trips to exotic lands, etc...?  I'm not saying it's right, but I am saying I don't believe the "system" has it in itself to deal with these issues.  The easy answer is to do what is done now.
 
Just to clear that.....my offer was pretty simple. I teach, and teach only, I wouldn't do green, field, etc.....just teach in the classroom. No more liability needed than the civilian cleaner.
 
Same here.  Being on a VA pension I cant be re-signed as a reservist, but there's still value in talking to groups, assist with planning, or provide input as a consultant.

 
Hi Bruce, I hear ya! I 'retired' last Aug as a sgt after 24 years. Was contacted about Nov and wanted to know if  I wanted to do some class A . I was given a number to contact in Ottawa. Said person said I should have been on supp (I am). Said person stated had to investigate to ensure  my qualifications were not expired (after 2 months since releasing?). Said person stated I had to be medically fit (release med: V3 CV1 H1 G2 O2 A5; well within my trade specs). Stated I had to be physically fit: well done to the local reserve unit here, they booked me on their annual express test: got exempt: 30 situps / 40 pushups / level 7.5 (over 40). Sent copies of all with past PER's early Jan.

Like Harris said, the unit here for me is trying it'd damnest; but the overall 'system' appears N/S.

 
Nothing has changed.....i got out in 81 as a MARS officer and tried to hook into the local NAV REs unit as a PRes ....they weren't much interested...I got the impression that I was a threat to those who had been with the unit since their enrollment as NAV RES officers. When I came back as a Chaplain severeal years later it took over a year to get enrolled by which time I was losing interest....had a busy Parish and no need for extra work (or politics)...Many of our NAV RES units still lack Chaplains and mostly it is because the enrollment process really sucks. As one who has served recently at the Formation Level I was constantly faced with the same problems of trying to get folks enrolled...slow cumbersome and not very user friendly.
 
IN HOC SIGNO said:
I got the impression that I was a threat to those who had been with the unit since their enrollment... 

A key factor I think...
 
Best Incentive - MONEY! for todays soldiers
Yes many war veterans are aware of "incentives" - ask any Korea War veteran who served with an Airborne Battalion during that period.
I recall clearly when the the upper echelon addressed the troops (1 PPCLI in this case) who advised us that due to the fact that we would not be going to Korea in an Airborne Role, therefore we would not continue to draw 'jump pay ($30.00 a month, less deductions) reason being that we would not be risking our lives by jumping out of aircraft during that period! I recall a number of grunts from the troops but nothing more, we got on with the bloody job, reason, we were professional soldiers. No one from the upper ehcelon consiedered at the time of the possibility of running into a bad tempered Cinaman, I was a product oif one o those meetings. I am sure the WWII vets were equally as well off but also got on with it. I believe we received $16.00 a month Foreign Pay at the time but stand to be corrected.
Understans, I do not begrudge today's warriors of any amount they may be getting this age, but I agree that the 'bucks' do draw reuest for further tours. One thing I do disagree with is the pomp and circumstance that goes on with our fallen comrades this day and age, I believe this should be done by their Regiment and not carried on for weeks on end. If you want to hear how it was handled in Korea I have a story about taking a buial party to the UN Cemetery in Pusan (noe Busan) in the early fifties, but not today.

Support the Troops,

Ed Hansen
 
I don't think money is as much the problem as "Administration".  What I have seen in the Reserves is an broken down incompetent Administrative System.  Personnel who VOT are not getting their transfers in a timely manner.  Some cases have taken over a year.  Even with Regular Force Clerks in their ORs, many a Unit's paperwork is not getting done.  This causes a lot of frustration for the members, and in some/many (depending on Unit and Trade) cases the inability to get Course Loaded on Crses in their new Trade. 

Think of what this looks like to the new Recruits.  How many horror stories can we read about on these very forums. 

It is time to get people who are dedicated enough to do their jobs, and not whine or pass the buck in doing so.  In the last few months I have seen too many Officers and NCOs who have been contributing to the problems, in passing the blame for their shortcomings onto their subordinates.  These people, no matter their age or rank, must be Released.  These people are the weak links in the Leadership and Administration of the Reserves, two key elements, and must be replaced by more dedicated leaders and clerical staff.
 
When questioning the dedication and skill of the RSS clerks remember that every pay entry has to be entered manually.  My office (a res Cpl and I) used to enter 6,000 entries per month.  VOTs and CTs were obviously lower on the list.  Some transfers were treated differently than others; it's amazing how fast a file can move when a unit CO personnally sends a file to the Bde G1 with an endorsement.  Conversely...

As a Coy Clk in the RegF I could get files signed by the OC and Adjt and hand carried to the BOR for BLIPPS/CCPS entry the same day.  Sometimes it would be weeks to get signatures in the Reserves, although some units were much better than others.  A pay sheet was once turned into my office FOUR MONTHS after a parade.

Been there, done that, never again.
 
I certainly do not question the competency or dedication of the ADM pers who I have served with, Reg or Res; and I think the problem is not just "leaders Antiquated " alone.

I can say that in my experience; the adm problem in the reserves comes from critical lack of time. There was a day where Res units paraded twice weekly......an ADMIN night ( for the leadership) and a Parade night. ( And I am well aware of the abuses that an uncontrolled ADMIN night can and DID lead to.)

Now with a single night a week my OC and I hardly have time to breathe let alone do all that is required. Necessary COORD and ADMIN compete for priority with leading and supervision of the soldiers. There is simply not enough time in the day to complete all required admin, supervise, lead and plan training as well as deal with the million other items that crop up...........the fast ball laundry lists from BDE for example. Routinely, my leaders come in on their off-time, during the day, to get things done, the same as I do. ( Unpaid of course)

The old militia routine of knocking off work at 2130 to hit the messes simply doesn't exist anymore. ( At least in my humble slice of the military world.) It is a regular occurrence that NONE of my senior NCO's or I reach the mess unitll well after 2330 if at all.

My leaders are totally comitted to their troops, so I cannot fault them if they cannot cram everything in. Blame for things that are missed out which are within our reach to fix I reserve entirely for myself. It is my job to ensure the company is ready in all respects.

What I need is more time to allow myself and my leaders to properly  administer  as well as lead and supervise my soldiers.


Cheers


SB

 
Steel Badger - thanks for your reply.  I've seen things from both sides as I was a reservist as well.  The administrative demands of the reserves in some ways exceed that of the Regs but with only a fraction of the time available.  The training may be less but the overhead remains.  I don't know what the solution is.  The 10/90 Bns were a miserable excercise.

From the fin/admin side, any Class A/B/C service mix turns into backroom hell for clerks.  The reserve pension will not make it any easier.

Unlike the Americans or the Brits, our Res/RegF interface is cumbersome - pay, rank, qual, pensions etc. - why can't someone go RegF, Res and back to Reg without being punished?  (Or vice versa).

Cheers,
 
Otto Fest said:
Unlike the Americans or the Brits, our Res/RegF interface is cumbersome - pay, rank, qual, pensions etc. - why can't someone go RegF, Res and back to Reg without being punished?  (Or vice versa).

Cheers,

This is exactly what the CDS' vision statement was - one or two years ago.
Changes do take some time -

In part cause the land forces decided a long time ago that they could live with a delta between the qualifications of a Reg & a Res... still being fixed

In part cause the Regs had a pension plan and the Res didn't... fixed +/-

Combat arms reservists who take the training and deploy to Afghanistan are eligible for a CT to the Regs @ the rank they served while in theatre....
 
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