S
SFontaine
Guest
I've had it with CFRC. I didn't mind waiting one month for my file to be transfered from the Reserve unit to CFRC because the person who handles the transfers is on leave. I didn't mind having to miss a day of school and waking up at 6:30 am to do my CFAT and Medical only to end up not even starting the CFAT till 9. I didn't mind being told to wait for 5 minutes, only to be returned to 30 minutes later because I was forgotten about. I didn't mind being told that I am applying for a job and as such don't have a right to complain and I didn't mind being told on Monday the 21st of June, one week before BMQ starts, that the person who signs off on file forwards to unit wouldn't be back until Thursday morning. After all it's the military.. Patience and waiting is a big part of it. What I did, however, mind is not being able to do BMQ and SQ this summer because CFRC failed to sign a name on my papers in 2 days and move it from one building to another, 10 minutes away and then lying to me about it.
See I had my heart set on BMQ/SQ this summer. My recruiter at the unit said if CFRC did their job I would be kitted up and sworn in on Wednesday, and sent off on this coming Monday. I was pumped. I was literally jumping with joy. So I went in on Monday the 21st of June, only to be told that the person who handles files and such is on vacation until Thursday, in the week before BMQ. Oh well. I call my recruiter and he says Thursday is fine, so long as the file get's FTU'd before late Friday. So I wake up at 11 on Thursday morning and call CFRC. I ask about my file and am told it's done but someone from C Scot needs to be contacted for it to be forwarded. Awesome. I call C Scot later that night and I'm told they've heard nothing from CFRC but in the morning one of the CPLs will get the file transferred to the unit and get me set up etc in the morning. I'm told to wait for a phone call at 9. I wake up at 8:30 and right at 9:00 I get the call. The CPL tells me he's called CFRC numerous times with no response, so he says he'll just go down and grab it himself. Half an hour later he calls me. He tells me that CFRC is telling him my file is not yet ready to be transferred, and was told that it probably wouldn't be done till Monday. Fan-Fucking-Tastic. I can't get kitted up and sworn in until the file is transferred and I obviously cannot leave for Basic on Monday if I need to be kitted up and sworn in in such a short period of time. In short I'm screwed.
The recruiter from the unit and his subordinates did EVERYTHING they could to get me through, including working overtime and giving me their cell phone numbers to call them during their personal time. The people at CFRC were unable to answer their goddamn phones half the time. Anyway this leads to my questions. I intend to go into CFRC on Monday and tell them that I'm less than satisfied with their performance. The idea of a recruitment office is for the recruits to be processed and sent to the hard part which is training but unfortunantly it seems the actual processing is harder than the training. The vibe I got from the recruiters is it's a privledge to be served and I shouldn't knock my chances I get to be in their amazing presence (When in reality the only thing about them that is amazing is their size). Anyway when I go in on Monday what should I do? Ask to speak to the person in charge? Should I name names etc? Basically how should I complain properly, so I don't jeopordize any future enlistment into the Canadian Army but so I get my point across.
See I had my heart set on BMQ/SQ this summer. My recruiter at the unit said if CFRC did their job I would be kitted up and sworn in on Wednesday, and sent off on this coming Monday. I was pumped. I was literally jumping with joy. So I went in on Monday the 21st of June, only to be told that the person who handles files and such is on vacation until Thursday, in the week before BMQ. Oh well. I call my recruiter and he says Thursday is fine, so long as the file get's FTU'd before late Friday. So I wake up at 11 on Thursday morning and call CFRC. I ask about my file and am told it's done but someone from C Scot needs to be contacted for it to be forwarded. Awesome. I call C Scot later that night and I'm told they've heard nothing from CFRC but in the morning one of the CPLs will get the file transferred to the unit and get me set up etc in the morning. I'm told to wait for a phone call at 9. I wake up at 8:30 and right at 9:00 I get the call. The CPL tells me he's called CFRC numerous times with no response, so he says he'll just go down and grab it himself. Half an hour later he calls me. He tells me that CFRC is telling him my file is not yet ready to be transferred, and was told that it probably wouldn't be done till Monday. Fan-Fucking-Tastic. I can't get kitted up and sworn in until the file is transferred and I obviously cannot leave for Basic on Monday if I need to be kitted up and sworn in in such a short period of time. In short I'm screwed.
The recruiter from the unit and his subordinates did EVERYTHING they could to get me through, including working overtime and giving me their cell phone numbers to call them during their personal time. The people at CFRC were unable to answer their goddamn phones half the time. Anyway this leads to my questions. I intend to go into CFRC on Monday and tell them that I'm less than satisfied with their performance. The idea of a recruitment office is for the recruits to be processed and sent to the hard part which is training but unfortunantly it seems the actual processing is harder than the training. The vibe I got from the recruiters is it's a privledge to be served and I shouldn't knock my chances I get to be in their amazing presence (When in reality the only thing about them that is amazing is their size). Anyway when I go in on Monday what should I do? Ask to speak to the person in charge? Should I name names etc? Basically how should I complain properly, so I don't jeopordize any future enlistment into the Canadian Army but so I get my point across.
They give information in little tid-bits, probly because they try to get you off the phone as soon as they can, even though you have a 10% chance of actually talking to someone. my medical file was supposed to be sent back from Borden around the 11 of June, or so they said, but when I called on the 24 to find out why they still have't received it and said "it's either lost in the mail, or could possibly be on the wrong persons desk, becasue mail doesnt take over a week", I was sternly told about how they have very competent staff, and no, my file couldn;t be misplaced, and I don't know what I'm talkign about, etc. 
But ya, CFRC's seem to think they're doing us a favour by recruiting for the widely accliamed understaffed CF.
