DAA said:You know what they say......."First impressions are lasting impressions".
I agree with you. No one should go into a recruiting centre and be come out feeling worse then when they went in - even people who are counselled out. If they don't qualify they can be given info that they can use to meet the standard - be re-motivated to return to the centre when they have completed any necessary work.
I'll say to a limited extent that recruiters cannot take actual applications but need to refer to the electronic application process might make things a little less personal - but in reality these guys are trained to be approachable - to talk to people coming in the door and answer any questions. Whether I should join the PRes or the RegF is something that is better discussed with a recruiter/MCC than going to the CF site - although coming to this site would provide some valuable intel for sure.
Now who knows the recruiter may have been looking after other candidates - or in the middle of a task - but in general he could have and should have done better. If he was busy he could have brought another recruiter out front to assist.