Payment Inquiry

[dapaterson]

There are some real problems right now; a good friend of mine CT'd after his tour, started with the Reg F in October, and still isn't in the system.  I suspect these may be HRMS issues, since the HRMS records drive the CCPS pay actions.

 

[Drag]

I was on course with a mbr that went from PRes NCM to Reg Officer and it took them 8 months to get his pay sorted out, the whole time he was getting cheques cut the old fashioned way...  somebody is (still) dropping the ball big time

 

[geo]

DAP - you must be exagerating on some points - you have no friends >

 

[CountDC]

From my own experience and the other clerks I have talked to in the past the big problem was always that the Res unit had not published the release yet so the mbr could be taken into the Reg.  The ones I contacted it was always that the mbr had a debit balance on the system and they didn't know what to do so were waiting for the mbr to contact them and resolve the issue. The solution was simple - the contact here in Ottawa removed the debit from the Res side, unit published the release, Ottawa trans mbr to Reg and placed debit on there. This was in 2006/2007 when I did the pay.  Just don't understand why there is a big problem with these now.

Anyway - for the members involved such as Breezie I have a real problem with the fact that they are not told what the problem is or what is being done to resolve it, plus are given "advances" based on what someone else is getting.  Every member of the CF is entitled to receive their pay on pay day and it should be fully calculated out.  Last time I checked manual pay calculation was still taught on the RMS QL3 course.

I also wonder how far up the chain of command the problem is known.  I remember when the Res was in the early stages of IRPPS the MGen and me had a friendly "argument" about the system.  One of the points he threw at me was that he had done rounds in the pay office the day before and the clerk for the HQ had told him everything was good.  He was not happy when I showed him my file of problem sheets I had submitted to Ottawa and pointed out that if everything was ok then why was I paying  so many people with locally raised cheques. No one had made him aware there was a problem until he talked to me - a lot of people were PO'd at me but boy did things start happening.

Has anyone considered how this affects taxes?  Taxes are normally based on the year issued not the year earned so mbrs could end up paying more taxes than they normally would. In Breezie's case all the pay from Aug to Dec will be added to 2009 income for filing in 2010 (if they get him into the system this year). This will place the portion that would normally be in the lower tax bracket into the higher one.  Another question you may want to put to them Breezie so you know what is happening - are they taking this into account and is there something actually in place to to deal with it?

 

[Eye In The Sky]

Ahh the IRPPS pay system.

More commonly referred to as:

The WHOOPS! pay system

or....

the RFRP (Reserve Force Reduction Plan)

 

[dapaterson]

There is a real lack of pay expertise today - clerks learn "buttonology" - how to input into a computer, but do not understand the underlying process or its potential impacts.  I'm enough of a heretic to suggest we close pay offices nationally; give local clerks some read-only access, but create a national pay centre, with 24/7 phone access and 24/7 internet access, where we can develop real expertise and provide service, vice "Oh, I'll call Ottawa, and they'll get back to you."

Perhaps when we re-do the pay systems we can make such a move...

 

[Nfld Sapper]

There is a real lack of pay expertise today - clerks learn "buttonology" - how to input into a computer, but do not understand the underlying process or its potential impacts.  I'm enough of a heretic to suggest we close pay offices nationally; give local clerks some read-only access, but create a national pay centre, with 24/7 phone access and 24/7 internet access, where we can develop real expertise and provide service, vice "Oh, I'll call Ottawa, and they'll get back to you."

Perhaps when we re-do the pay systems we can make such a move...

My gawd man you are applying logic to this situation, and you know what will happen  ;D

 

[geo]

Contract it out to ADP
Leave pay to the professionnals - they do this all the time AND, if they $crew up, you can always FIRE their a$$ & replace them with an agency that will do the job properly.  All we need provide is someone who enters attendance from the pay sheet into a payroll database.

 

[CountDC]

Ahh the IRPPS pay system.

More commonly referred to as:

The WHOOPS! pay system

or....

the RFRP (Reserve Force Reduction Plan)

You left out OOPS - THE SYSTEM F**KED ME AGAIN!!  Imagine telling a Capt CFR'd from CWO that he owed $100k to the government as the system says he has is still a WO and has been overpaid.  ;D  Good thing he had a sense of humour.

 

[CountDC]

Contract it out to ADP
Leave pay to the professionnals - they do this all the time AND, if they $crew up, you can always FIRE their a$$ & replace them with an agency that will do the job properly.  All we need provide is someone who enters attendance from the pay sheet into a payroll database.

Professionnals that used to be called Finance Clerks  ;D  The more I see of the new crop of clerks the more I think amalgamation may not have been such a good idea.

Not a fan of contracting out ........  Royal Lepage comes to mind.

 

[Eye In The Sky]

Re: the IRPPS/WHOOPS!/OOPS! pay system, there was a Cpl in my Troop who went in debt everytime he showed up for training...he ended up telling the Troop Leader "Sir, I can't afford to keep coming to work!!!"   >

 

[catalyst]

For my itty bitty pay I get, I really hate seing it three months down the road becuase "oops, I thought you weren't going on the course so I de-loaded you halfway through" or "your not a priority" (who is then?)

Funny - i can send two travel claims to two different offices next to eachother, one takes three weeks and one takes two months.