VAC wait times
- Thread starter Mediman14
- Start date
Oh so since mine was processed same day as yours should be tomorrow hopefully you think?
Can it go in during rhe day too?
CountDC
Army.ca Veteran
- Reaction score
- 421
- Points
- 960
2 weeks is the standard government payment period used so people don't call everyday. If after 2 weeks it isn't received then we know there is actually an issue to be looked into and it's not just the individual being a pain. Although sometimes it does still turn out to be the individual as the pain.
MasterBlaster
Guest
- Reaction score
- 0
- Points
- 10
Have you received any word yet?
- Reaction score
- 4,234
- Points
- 1,260
I hve had nothing but great service from VAC. The process is starightforward (if you fill out the forms properly) and they seem relatively responsive. I have had complex muscular / skeletal claims dealt with in less than 12 months, Tinnitus in 3 months, VIP in 3 days etc.
My hearing loss claim I made in 2019 (while still in uniform) was denied. My hearing has degaded since then, and I sent in a updated claim with a new hearing test a few months ago that indicated that the hearing in my right ear has degraded, and that I should have a hearing aid that also counters the effects of tinnitus. The claim was denied (relatively quickly) on the grounds that a determination had already been made, so it had to go to through the Entitlement Review process. I followed up last week, and received this very prompt response:
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Good afternoon, Thank you for contacting the Bureau of Pensions Advocates Ottawa. This is to confirm that we have initiated your claim for an Entitlement review on Hearing Loss. You will be getting a phone call from the Advocacy Officer assigned to your file to further discuss about your claim in the next 8 - 10 months. We are currently back logged and are trying to attend to all our clients as best we can. If you have any further questions, please contact us here through your MyVAC Account or by telephone at 1-877-228-2250 and select Ottawa. Have a good day,
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So....it appears that straightforward hearing stuff moves quickly, like most other claims. Adjustment on the other hand....is way less.
In the meantime, I have a built in excuse for not hearing what PPCLI Gal tells me to do...
My hearing loss claim I made in 2019 (while still in uniform) was denied. My hearing has degaded since then, and I sent in a updated claim with a new hearing test a few months ago that indicated that the hearing in my right ear has degraded, and that I should have a hearing aid that also counters the effects of tinnitus. The claim was denied (relatively quickly) on the grounds that a determination had already been made, so it had to go to through the Entitlement Review process. I followed up last week, and received this very prompt response:
-----------------------------------
Good afternoon, Thank you for contacting the Bureau of Pensions Advocates Ottawa. This is to confirm that we have initiated your claim for an Entitlement review on Hearing Loss. You will be getting a phone call from the Advocacy Officer assigned to your file to further discuss about your claim in the next 8 - 10 months. We are currently back logged and are trying to attend to all our clients as best we can. If you have any further questions, please contact us here through your MyVAC Account or by telephone at 1-877-228-2250 and select Ottawa. Have a good day,
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So....it appears that straightforward hearing stuff moves quickly, like most other claims. Adjustment on the other hand....is way less.
In the meantime, I have a built in excuse for not hearing what PPCLI Gal tells me to do...
- Reaction score
- 1,753
- Points
- 1,160
I found VAC to be very responsive for my own stuff, but when my father became ill during COVID it seemed they couldn’t do enough for him.
They covered every eligible medical expense- (and it was a lot). And they did it within days and weeks not months. This was in March-August 2020.
The key, as noted above, was paperwork done correctly and clearly supporting medical documentation.
OTOH, BC medical billed me 3.45$ for every Tylenol he was given in the hospice where he died.
.
They covered every eligible medical expense- (and it was a lot). And they did it within days and weeks not months. This was in March-August 2020.
The key, as noted above, was paperwork done correctly and clearly supporting medical documentation.
OTOH, BC medical billed me 3.45$ for every Tylenol he was given in the hospice where he died.
.
Jarnhamar
Army.ca Myth
- Reaction score
- 6,727
- Points
- 1,160
Generally I have nothing but good things to say about VAC.
I was disappointed while trying to help someone submit a request for a mental health reassessment. Mbr was told VAC would take 5-6 months to send out the required paperwork. I'm not sure exactly what that entails but I can't imagine it's more than attaching a blank form to an email address or sending out the form snail mail. 6 months to send a blank form seems absurd.
I was disappointed while trying to help someone submit a request for a mental health reassessment. Mbr was told VAC would take 5-6 months to send out the required paperwork. I'm not sure exactly what that entails but I can't imagine it's more than attaching a blank form to an email address or sending out the form snail mail. 6 months to send a blank form seems absurd.
