Attitude from the supply staff again.

[Deleted member 30710]

Edit: Thank you for your advice on this matter.

 

[40below]

I was halfway through that post reading it as male 'parts' when it occurred to me that I need more sleep.

 

[Deleted member 30710]

LOL.

Thank you. You made me smile at least.

 

[dapaterson]

It should be: NDHQ / ADM(Mat) / DGLEPM / DSSPM

(Or, in English, national Defence Headquarters, Assistant Deputy Minister Materiel, Director General Land Equipment Program Management, Director Soldier Systems Program Management)

 

[Nfld Sapper]

Back in Borden and the QM staff refused to help me yet again.

I went in to have my documents changed so I could order the male pants on logistics. (I'm female). There are two girls in my unit who wear male pants and had no issue having their documents changed to have male pants. I walked in, went up to the desk and just asked if I could have my pants changed, they said no, they (Male civilian) told me that because I am female I HAVE to wear the female pants no matter what and if I wanted to wear the male pants I had write a memo to Ottawa.

My own staff told me it was as easy as going to the clothing stores and just requesting the document change. I called up my MCpl and told him and he was baffled that they refused to help me or change my documents. He said it I shouldn't have to write a memo for that, that women are entitled to male pants if they want them. He was told, and has seen it done before, to just walk into the QM and have them change the documents. There are girls on my floor who just emailed the QM and had their documents changed.

Now I've been denied male pants from the QM, my MCpl said he would help me write the memo and go up the chain to get me male pants. Hes seen me in the female pants and he knows just how much suffering I go through while in them. (and no, I'm not too fat and just need to lose weight. I can fit my fist in between the button and my stomach no problem).

I just need to know who I have to contact in Ottawa in order to get my documents changed so I could have male pants. Or if the Borden staff were just lazy and didn't serve me because they didn't want to do their job?

I am sure Vern or one of our resident Supply Tech will be along shortly but.......

Did you ask to speak to the I/C of Clothing after you where told no?

 

[Deleted member 30710]

No, I didn't ask to speak to the I/C.

But someone a few minutes ago just game me an email to contact about the pants at logistik Unicorp. I called up to double check and they told me it was no problem they could arrange to have male pants sent to me, because women get them ALL THE TIME. And I don't have to contact Ottawa at all. But my documents still wouldn't be changed, so in the future if I needed a new pair, I would still have to call Logistik Unicorp and have them sent.

So in short, civilian guy at the QM gave me attitude and lied to me.

 

[Nfld Sapper]

No, I didn't ask to speak to the I/C.

But someone a few minutes ago just game me an email to contact about the pants at logistik Unicorp. I called up to double check and they told me it was no problem they could arrange to have male pants sent to me, because women get them ALL THE TIME. And I don't have to contact Ottawa at all. But my documents still wouldn't be changed, so in the future if I needed a new pair, I would still have to call Logistik Unicorp and have them sent.

So in short, civilian guy at the QM gave me attitude and lied to me.

Hence why it is a good idea to inform the I/C of clothing that you received wrong information (potentially) from the counter staff, and have them annotate your clothing docs.. (but I would suggest you wait until Vern et al sees this thread as I am outside my lane wrt matters of supply)

 

[danchapps]

To start with, it is not the QM, the QM is a Logistics officer in charge of supply. I highly doubt that you dealt with him/her. You would be reffering to clothing stores.

Secondly, I have to ask if you are a student, or a member of a PAT platoon/PRETC. If this is the case, then chances of getting certain items becomes greatly decreased. They like to make sure you are trades qualified first, just in case you don't make it through the course. Having worked at clothing stores in Borden that seemed to be the policy.

 

[Nfld Sapper]

To start with, it is not the QM, the QM is a Logistics officer in charge of supply.

Not in my unit Chappey, he happens to be a WO Engr.....

;D


EDITED FOR GRAMMAR

 

[armyvern]

No, I didn't ask to speak to the I/C.

But someone a few minutes ago just game me an email to contact about the pants at logistik Unicorp. I called up to double check and they told me it was no problem they could arrange to have male pants sent to me, because women get them ALL THE TIME. And I don't have to contact Ottawa at all. But my documents still wouldn't be changed, so in the future if I needed a new pair, I would still have to call Logistik Unicorp and have them sent.

So in short, civilian guy at the QM gave me attitude and lied to me.

No, he did not. I expect that your apology to him will occur tomorrow?  :

Sup techs (or civ storesman) can do SFA to change Logistik Computer system. It's a civilian computer system that belongs to Logistik, a civilian company, and they effect changes to it.

It pulls it's info from peoplesoft. So, you have to contact them to have your info there changed - so that it downloads/updates properly to Logistik.

And, a QM is NOT part of Base Supply, nor is it a clothing stores. Not even close. Two entirely different places with different functions and capabilities in life.
________________________________________


Mods, can we just start a huge "megathread" for all the "clothing gave me attitude and lied to me threads"?? Or do we really need a new one each complaint (or alleged complaint)?? I could see if this thread's title was actually named after the specific problem encountered, but it's not.

 

[Nfld Sapper]

No, he didn't - not really.

Sup techs (or civ storesman) can do SFA to change Logistik Computer system. It's a civilian computer system that belongs to Logistik, a civilian company, and they effect changes to it.

It pulls it's info from peoplesoft. So, you have to contact them to have your info there changed - so that it downloads/updates properly to Logistik.

And, a QM is NOT part of Base Supply, nor is it a clothing stores. Not even close. Two entirely different places with different functions and capabilities in life.
________________________________________


Mods, can we just start a huge "megathread" for all the "clothing gave me attitude and lied to me threads"?? Or do we really need a new one each complaint (or alleged complaint)?? I could see if this thread's title was actually named after the specific problem encountered, but it's not.

I knew you would be around sooner or later.....

;D

 

[armyvern]

Not in my unit Chappey, he happens to be a WO Engr.....

;D


EDITED FOR GRAMMAR

That's 'cause your Unit is special. Is he at least QM qualified (ie taken the Quarter Master course) at CFSAL. The QM is a postion, not a place - but you, at least, knew that already.  ;D

 

[Deleted member 30710]

So I got the terminology wrong? in St. Jean the clothing stores are referred to as "going to the QM" it just carried on from there.

He was still rude to me and lied to me.

 

[Fishbone Jones]

Everyone calls it QM. It's a niggly and useless point to get hung up on.

 

[armyvern]

So I got the terminology wrong? in St. Jean the clothing stores are referred to as "going to the QM" it just carried on from there.

He was still rude to me and lied to me.

Apparently you can NOT read.

Clothing Stores can NOT change the Logistik Computer system. ONLY Logistik employees can do that.

Nor can clothing stores (or ANY Sup Tech) change your data that is transferred to Logistik's system. THAT is a peoplesoft process - and ergo why YOU have to go to Ottawa.

Clear enough?

Again, I'm sure he can expect your apology tomorrow?? What time will you be in?? --- so I can be there to watch it happen.

And, yep - now I too am giving you "attitude". You want to bitch about the staff here, then the very least you can do is get your "facts" straight.

 

[armyvern]

Everyone calls it QM. It's a niggly and useless point to get hung up on.

Well, it sure isn't a niggly and useless point to all those students who are told by their instructors to "go to the QM and get issued your mags" etc who then march 2 kms across the base to a 2nd Line Clothing Stores only to find out that the QM is an indivdual and the section that their instructors called the "QM" is actually located back at their start point 2kms ago in their very own 1st line Unit.

It happens at least once per week in Gagetown. Sure as heck isn't an insignificant error - especially so for courses undergoing training with all the lost training time and man hours that "niggly error" caused.

 

[Deleted member 30710]

I did not say he lied to me about changing my docs.

I said he lied to me. Period. What he lied to me about is about me being allowed to have male pants and him giving me attitude about it. He said, I could not have them. period. He said that because I am female, I HAD to wear the female pants and I was not allowed to have male pants at all, unless I went up the chain through to Ottawa. That was the lie. I did not have to go through to Ottawa, and I am entitled to wear male pants if I want them. If he had said "I'm sorry I can't change your docs, but you can call Logistik Unicorp and get the pants that way" that would be one thing I could accept. But he flatly told me it could not do it AT ALL unless I sent a memo to Ottawa, and he said I was not allowed to wear male pants at all, I HAD to wear the female pants. Which is a lie.

 

[Greymatters]

Its a niggly point, but if this person had limited experience on the job, he/she was likely parroting what they had been told, or quoting directly from QM regs, not neccesarily lying to you.  Just because they are unaware of how to get around the rules doesnt make them liars.

Now, if you go back and the person denies saying what they said to you before, then they're a liar...

 

 

[Deleted member 30710]

That's something I could accept if they had limited experience. But it would have been nice without the "suck it up" tone I got.

 

[armyvern]

I did not say he lied to me about changing my docs.

I said he lied to me. Period. What he lied to me about is about me being allowed to have male pants and him giving me attitude about it. He said, I could not have them. period. He said that because I am female, I HAD to wear the female pants and I was not allowed to have male pants at all, unless I went up the chain through to Ottawa. That was the lie. (Uhmmm, no it was EXACTLY the truth). I did not have to go through to Ottawa, and I am entitled to wear male pants if I want them (AFTER you go through Ottawa!!). If he had said "I'm sorry I can't change your docs, but you can call Logistik Unicorp and get the pants that way" that would be one thing I could accept. But he flatly told me it could not do it AT ALL unless I sent a memo to Ottawa, and he said I was not allowed to wear male pants at all, I HAD to wear the female pants. (<--- you forgot to add the bit "unless you went through Ottawa her bit that he also told you) Which is a lie.

He did NOT lie to you. period. You are a female. IAW your scale of entitlement you are entitled ONLY to female pants. Period.

If YOU want to wear male pants instead, YOU must go to Ottawa via your CoC to have them deem you "entitled" and to enter that into peoplesoft so that it downloads to Logistik. EXACTLY as he told you. This process is NOT a Base Supply or Clothing Stores process ... what part of THAT do you not understand?? <--- THAT is the process IAW CF policy.

Of course, you could circumvent "CF policy" and go to Logistik directly (as you are now aware), but circumventing the policy does NOT fix your entitlement in the long term as you are also aware.

And, that is why he gave you the PROPER CF policy to follow to FIX the problem for the LONG TERM. Good on him. I never advocate my staff advising people to do things that are NOT IAW CF policy; you know why, 'becasue doing that wouldn't have fixed your problem. He did his job. He did it properly. He advised you of the CF policy you needed to follow to "solve" your problem.

There's also message direction on that policy out there in DWAN land of what you have to do for all you women who "choose" to get male pants vice the female pants that you are entitled to.

End of story.