Veterans Affairs Ombudsman
- Thread starter Mediman14
- Start date
- Reaction score
- 2,229
- Points
- 1,160
If you feel your case is solid and the impairment is debilitating then try this:
Contact the Minister and tell him you are pissed off with your (as a taxpayer) employees that he is responsibly for.
https://www.veterans.gc.ca/eng/about-us/department-officials/minister/contact
And, Facebook him
https://www.facebook.com/erinotoolecpc
If you don't bother to do this, then wait till the public "servants" get around to your case.
Contact the Minister and tell him you are pissed off with your (as a taxpayer) employees that he is responsibly for.
https://www.veterans.gc.ca/eng/about-us/department-officials/minister/contact
And, Facebook him
https://www.facebook.com/erinotoolecpc
If you don't bother to do this, then wait till the public "servants" get around to your case.
Rifleman62 said:
I've found O'Toole to be very approachable and quite decent to talk to. I very much get the sense that he gives a damn, and he's willing to talk to vets and put them through to his staff to get something looked at. He runs his own facebook page too.
dunlop303
Jr. Member
- Reaction score
- 0
- Points
- 110
Email him directly with the basics of your issue, he will assign a staff member to investigate and call you with the results.
I just got off the phone with one of there representatives, and she was able to provide me with at least some information as to why my claim is 10 weeks past due on a decision.
Where as VAC could never give be anything further that "its awaiting adjudication".
And if there is BS a foot, they have the power to escalate your claim. They call the adjudication supervisor directly.
Hope this helps, keep us posted.
I just got off the phone with one of there representatives, and she was able to provide me with at least some information as to why my claim is 10 weeks past due on a decision.
Where as VAC could never give be anything further that "its awaiting adjudication".
And if there is BS a foot, they have the power to escalate your claim. They call the adjudication supervisor directly.
Hope this helps, keep us posted.
Teager
Sr. Member
- Reaction score
- 34
- Points
- 330
Brihard said:
This is true. I had an issue and contacted the Minister through his e-mail on his website. A month later I got a call from VAC and they were looking into it and made sure the issue was resolved. I can say that it was. Today I got a letter from Minister O'Toole just following up and making sure everything was good to go with the issue. It was also signed by him. He is defiantly putting forth a good effort and being more personal. Overall expect things to take some time still but it was defiantly quicker than just going through the VAC call centre and getting the same responses over and over again.
- Reaction score
- 3
- Points
- 210
Mediman14 said:
Stage 3 means a decision has been reached. A little weird it has been at Stage 3 this long. Have you been contacted by anyone at VAC, such as a Case Manager or Adjudicator yet?
- Reaction score
- 2,229
- Points
- 1,160
How do you contact an Adjudicator or the Adjudicator who signed off on your file?
when I called last, A rep from VAC had told me on the phone that Stage 3 means that the file is gone for a decision. No one had called me to tell me anything at all. The only thing that they really said to me "If it means anything to you, persons with 1 condition vs 2 conditions or more get done faster!"blackberet17 said:
- Reaction score
- 3
- Points
- 210
Rifleman62 said:
GEDS
Also, in some cases, adjudicators have contacted claimants directly, such as when some information is lacking from an application. Never hurts to ask for a phone number when you're talking to them
