We called them concerned citizensnosy people. There was a dramatic increase in sidewalk Samaritans People doing the least amount possible and patting themselves on the back, saying "I'm a hero now" when 9-1-1 was introduced, and again a few years later when people started carrying cell phones.<--stop a REAL crime in progress with a cellphone, let me know how it turns out. Police response time is not adequate when something only takes seconds to happen.
You can let winos get a little juiced up in a hostel for free because people with jobs now have to pay more for their libations. Nope. Sorry. Not buying that. Pun intended. Or transport them to a hospital in an ambulance or police car because a "hero" called 911 on the smelly dude with long hair and a beard who passed out and pissed himself. You can't leave them in the gutter where you found them. Yes, you can. When the coroner asks, tell him you're not your brother's keeper. Non-transport is a liability issue for the City. Those bums sure have great lawyers
The program in downtown Toronto is operated in conjunction with St. Michael's Hospital. The ER nurses seemed to appreciate the wet hostel idea. It made my job a little easier. Once again, you've managed to twist a topic into a chance to talk about your job. My hat off to you, you're REALLY good at that.
As far as not selling certain products containing alcohol, such as mouthwash etc., to winos, The Department of Public Health has been trying to do that for decades, with limited success.Because they're doing it wrong.