Author Topic: System Upgrade: Please Report Problems (Read 228415 times)

Mike Bobbitt · « **Reply #450 on:** December 03, 2018, 19:30:48 »

Chased down a high CPU issue and either fixed it... or didn't.

NFLD Sapper · « **Reply #451 on:** December 03, 2018, 19:44:47 »

At approx 2100hrs NDT had this error might have been related to your tinkering:

Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Mike Bobbitt · « **Reply #452 on:** February 02, 2019, 05:00:11 »

Well folks, yesterday I activated a new security feature, which caused some problems. For those who care, I enabled TLSv3, which is the latest encryption protocol. It's the "s" in https. Currently, just about everywhere uses TLSv2, but I enabled v3 in addition. The problems stemmed from a few issues, but basically 2 big causes. If you use an old browser it won't support TLSv3. I strongly advise you update!

Also, TLSv3 cannot be decrypted by proxies like TLSv2 can be, so most work sites (including DND) block it because they can't see what you're doing.

I've turned it off for now, but I will work to find a way, as it provides increased security capabilities.

Cheers
Mike

BeyondTheNow · « **Reply #453 on:** February 02, 2019, 06:21:32 »

Quote from: Mike Bobbitt on February 02, 2019, 05:00:11

Well folks, yesterday I activated a new security feature, which caused some problems. For those who care, I enabled TLSv3, which is the latest encryption protocol. It's the "s" in https. Currently, just about everywhere uses TLSv2, but I enabled v3 in addition. The problems stemmed from a few issues, but basically 2 big causes. If you use an old browser it won't support TLSv3. I strongly advise you update! Also, TLSv3 cannot be decrypted by proxies like TLSv2 can be, so most work sites (including DND) block it because they can't see what you're doing.

I've turned it off for now, but I will work to find a way, as it provides increased security capabilities.

Cheers
Mike

Thanks for the info Mike. I first noted I couldn’t access any of our sites yesterday at around 09-0930 EST from my mobile device. I continued to check approx once or twice an hour from both my phone and work computer throughout the day with no luck. I noticed I could access it again at around 18-1830.

Your information explains work access difficulties (the DWAN gets angry at internet activity very easily

), but I’m surprised my mobile device was affected. I haven’t done the most recent iOS update, but otherwise I wouldn’t consider anything out of date. Hopefully you’re able to work around things, as I don’t think more security is a bad thing. (Although it would be lousy not being able to access the site from work. It’s a great lunch-hour and/or slow-day filler for me.)

Mike Bobbitt · « **Reply #454 on:** February 02, 2019, 06:55:27 »

A big part of the issue was that yesterday, I enabled only TLSv3. This morning I enabled both v2 and v3, so folks should have better luck.

Journeyman · « **Reply #455 on:** February 02, 2019, 08:11:51 »

Quote from: BeyondTheNow on February 02, 2019, 06:21:32

I first noted I couldn’t access any of our sites yesterday at around 09-0930 EST from my mobile device.

I had the opposite situation; no access with laptop, but I could get in via the cell phone.

So I guess I have to act on those irritating spams that pop-up saying "Do you want to switch to Chrome?" to update the browser.

E.R. Campbell · « **Reply #456 on:** February 02, 2019, 09:51:11 »

Quote from: BeyondTheNow on February 02, 2019, 06:21:32

... I first noted I couldn’t access any of our sites yesterday at around 09-0930 EST from my mobile device. I continued to check approx once or twice an hour from both my phone and work computer throughout the day with no luck. I noticed I could access it again at around 18-1830.
...

That parallels my experience: I don't know what time I noticed I couldn't access it, mid-afternoon I think ... but I did try with both my Mac (using both Chrome and Safari) and with my iPhone, again using both Chrome and Safari. I did make sure both browsers were up to date on both devices. Then, at about 1830 Hrs, Bingo!

NFLD Sapper · « **Reply #457 on:** February 02, 2019, 09:53:42 »

Quote from: Mike Bobbitt on February 02, 2019, 05:00:11

Well folks, yesterday I activated a new security feature, which caused some problems. For those who care, I enabled TLSv3, which is the latest encryption protocol. It's the "s" in https. Currently, just about everywhere uses TLSv2, but I enabled v3 in addition. The problems stemmed from a few issues, but basically 2 big causes. If you use an old browser it won't support TLSv3. I strongly advise you update! Also, TLSv3 cannot be decrypted by proxies like TLSv2 can be, so most work sites (including DND) block it because they can't see what you're doing.

I've turned it off for now, but I will work to find a way, as it provides increased security capabilities.

Cheers
Mike

Site works today via DWAN...yesterday not so much...

PMedMoe · « **Reply #458 on:** February 02, 2019, 10:07:03 »

I couldn't load the site from my bookmark but could if I Googled it.

Rifleman62 · « **Reply #459 on:** February 02, 2019, 10:23:09 »

No problems here in AZ.

Mike Bobbitt · « **Reply #460 on:** February 02, 2019, 17:40:35 »

Hopefully green across the board as of today. If you still have issues please let me know! (Somehow...)

BeyondTheNow · « **Reply #461 on:** May 10, 2019, 01:43:55 »

Hi Mike,

As far as I’m aware you haven’t been doing any work/upgrading on the server lately, but figured I’d still report here in case anyone is experiencing the same.

The past approx 5 weeks has seen me getting the attached error with increased frequency when logging in or out, or both. There doesn’t seem to be a consistent pattern of time of day, work or home, or wifi or not. But sometimes it’s been taking quite a few tries to log in. (It doesn’t bother me, really, when logging out.)

Mike Bobbitt · « **Reply #462 on:** May 10, 2019, 16:20:32 »

That message usually appears when you have multiple tabs open doing multiple things at once.

For example if I'm drafting a post, and then open up a new tab to browse the forums, I'm likely to get that message.

BeyondTheNow · « **Reply #463 on:** May 10, 2019, 16:51:00 »

Quote from: Mike Bobbitt on May 10, 2019, 16:20:32

That message usually appears when you have multiple tabs open doing multiple things at once.

For example if I'm drafting a post, and then open up a new tab to browse the forums, I'm likely to get that message.

Ah ok, thanks. Is there a possibility private browsing could be the culprit where mobile is concerned? Multiple windows, apps, tabs, or otherwise trying to do multiple things at once isn’t taking place when I’m on my phone. (I’m one of those people who does everything possible to save battery life, so closes things completely when done.)

I get it more frequently on my cell than at work on the PC, but I can see that being more of a problem at work when I have multiple programs and a few tabs open.

Mike Bobbitt · « **Reply #464 on:** May 11, 2019, 11:55:43 »

Yeah, incognito/private browsing may also cause that issue in some cases.

BeyondTheNow · « **Reply #465 on:** May 11, 2019, 18:07:53 »

Thanks Mike

Mike Bobbitt · « **Reply #466 on:** June 11, 2019, 12:10:36 »

Good news folks, I moved us to a new, improved database server, and pre-paid the next 3 years. Performance should be a bit better now, and as always if you have any issues just let me know.

Cheers
Mike

BeyondTheNow · « **Reply #467 on:** June 27, 2019, 11:22:31 »

Hi Mike,

There seems to be a lot of "...cannot connect to the server..." and "...server busy..." messages the past couple of days, both from work and home, as well as the search error.

FJAG · « **Reply #468 on:** June 27, 2019, 13:34:04 »

Quote from: BeyondTheNow on June 27, 2019, 11:22:31

Hi Mike,

There seems to be a lot of "...cannot connect to the server..." and "...server busy..." messages the past couple of days, both from work and home, as well as the search error.

Ditto for yesterday.

WR

Mike Bobbitt · « **Reply #469 on:** June 27, 2019, 14:17:54 »

Thanks, I'll do some digging and see what I can find.

dapaterson · « **Reply #470 on:** July 12, 2019, 19:40:36 »

Mike, I'm getting very delayed TapaTalk notifications. For example, I got an email alert of a PM at 1800, but the TapaTalk notification just came in now. (I'm assuming it's an issue with the backend and not my phone.)

News:

Author Topic: System Upgrade: Please Report Problems (Read 228415 times)